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Mercusys ac12 Manual

Ac1200 dual band wireless router
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AC12
AC1200 Dual Band Wireless Router
REV1.0.0
1910080031

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  • Page 1 AC12 AC1200 Dual Band Wireless Router REV1.0.0 1910080031...
  • Page 2 Specifications are subject to change without notice. is a registered trademark of MERCUSYS TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from MERCUSYS TECHNOLOGIES CO., LIMITED.

  • Page 3: Ce Mark Warning

    CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. RF Exposure Information This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
  • Page 4 For EU/EFTA, this product can be used in the following countries: Explanation of the symbols on the product label Symbol Explanation DC voltage RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

  • Page 5: Declaration Of Conformity

    MERCUSYS TECHNOLOGIES CO., LTD. DECLARATION OF CONFORMITY For the following equipment: Product Description: AC1200 Dual Band Wireless Router Model No.: AC12 Trademark: MERCUSYS We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives:...

  • Page 6: Table Of Contents

    CONTENTS Conventions........................... 1 Chapter 1. Introduction ....................2 1.1 Product Overview .....................2 1.2 Product Appearance ....................2 1.2.1 The Front Panel.....................2 1.2.2 The Rear Panel .....................3 Chapter 2. Connecting the Router ................4 2.1 System Requirements ....................4 2.2 Installation Environment Requirements ..............4 2.3 Connecting the Router ....................4 Chapter 3.
  • Page 7 5.5 Advanced Users .....................36 5.5.1 Virtual Server ....................36 5.5.2 DMZ Server ....................38 5.5.3 UPnP Settings .....................38 5.5.4 Advanced Routing ..................39 5.6 System Tools ......................40 5.6.1 Web Management ..................40 5.6.2 Time Settings ....................42 5.6.3 Firmware Upgrade..................43 5.6.4 Factory Default Restore................43 5.6.5 Backup & Restore ..................44 5.6.6 Reboot ......................45 5.6.7 Login Password...................45 5.6.8 Diagnostic Tools ..................46...

  • Page 8: Conventions

    AC1200 Dual Band Wireless Router Conventions The router or AC12, or device mentioned in this User Guide stands for AC1200 Dual Band Wireless Router without any explanations. Parameters provided in the pictures are just references for setting up the product, which may differ from the actual situation.

  • Page 9: Chapter 1. Introduction

    AC12 AC1200 Dual Band Wireless Router Chapter 1. Introduction Product Overview The router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP. Powered by 2x2 MIMO technology, the router delivers exceptional range and speed, which can fully meet the need of Small Office/Home Office (SOHO) networks and the users demanding higher networking performance.

  • Page 10: The Rear Panel

    AC12 AC1200 Dual Band Wireless Router 1.2.2 The Rear Panel The following parts are located on the rear panel (View from left to right). Item Description 1-4(LAN) These ports connect the router to the local PC(s). This port is where you will connect the DSL/cable Modem, or Ethernet.

  • Page 11: Chapter 2. Connecting The Router

    AC12 AC1200 Dual Band Wireless Router Chapter 2. Connecting the Router System Requirements Broadband Internet Access Service (DSL/Cable/Ethernet)  One DSL/Cable Modem that has an RJ45 connector (which is not necessary if the router is  connected directly to the Ethernet.) PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors ...
  • Page 12 AC12 AC1200 Dual Band Wireless Router Verify that the hardware connection is correct by checking these LEDs. - 5 -...

  • Page 13: Chapter 3. Quick Installation Guide

    AC12 AC1200 Dual Band Wireless Router Chapter 3. Quick Installation Guide This chapter will show you how to configure the basic functions of your router using Quick Setup Wizard within minutes. NOTE: Before configuring the router, you need to set up the TCP/IP Protocol in Obtain an IP address automatically mode on your PC.
  • Page 14 AC12 AC1200 Dual Band Wireless Router 3. Select your Internet connection type and enter the corresponding parameters with the information provided by your ISP and click . If you are not sure of the connection type, click Auto-Detect. Here we use PPPoE as an example.
  • Page 15 AC12 AC1200 Dual Band Wireless Router 5. Click to complete the Quick Setup. - 8 -...

  • Page 16: Chapter 4. Basic Configuration

    AC12 AC1200 Dual Band Wireless Router Chapter 4. Basic Configuration After your successful login, you will see the basic configuration page. The main menus are on the left of the page. On the right you can configure the corresponding function.
  • Page 17 AC12 AC1200 Dual Band Wireless Router 1. Connected Devices Device Name- Displays the name and IP address of the device. You can click to edit the  device name. Rate - Displays the current upstream and downstream speed of the device.

  • Page 18: Network

    AC12 AC1200 Dual Band Wireless Router Network Choose Network, you can view and customize the basic Internet settings on the page. PPPoE If your ISP provides a PPPoE username and password, select PPPoE, and enter the parameters. Username/Password - Enter the username and password provided by your ISP. These ...
  • Page 19 AC12 AC1200 Dual Band Wireless Router IP Address - Enter the IP address in dotted-decimal notation provided by your ISP.  Subnet Mask - Enter the subnet Mask in dotted-decimal notation provided by your ISP,  usually is 255.255.255.0. Default Gateway - Enter the gateway IP address in dotted-decimal notation provided by your ...

  • Page 20: Wireless

    AC12 AC1200 Dual Band Wireless Router Wireless Choose Wireless, and you can change the SSID (network name) and password on the page. Network Name (SSID) - Enter a value of up to 32 characters. The default SSID is  MERCUSYS_XXXX for 2.4GHz and MERCUSYS_XXXX_5G for 5GHz (XXXX indicates the last unique four numbers of each router’s MAC address).

  • Page 21: Chapter 5. Advanced Configuration

    AC12 AC1200 Dual Band Wireless Router Chapter 5. Advanced Configuration This chapter will show each web page's key functions and the configuration way. Network There are five submenus under the Network menu: WAN Settings, LAN Settings, MAC Address Settings, DHCP Server and IP&MAC Binding. Click any of them, and you can configure the corresponding function.
  • Page 22 AC12 AC1200 Dual Band Wireless Router fields are case-sensitive. Dial Mode - Select the Dial Mode from the drop-down list. It is recommended that you  keep the default Auto mode. WAN Rate Settings – You can select the rate and duplex mode for the WAN port. By ...
  • Page 23 AC12 AC1200 Dual Band Wireless Router  PPPoE Advanced Settings MTU Size - The default MTU size is 1480 bytes. It is NOT recommended that you change the  default MTU Size unless required by your ISP. Service Name/Server Name - The service name and server name should not be configured ...
  • Page 24 AC12 AC1200 Dual Band Wireless Router If your ISP provides the DHCP service, select Dynamic IP, and the router will automatically get IP parameters from your ISP. Renew - Click to renew the IP parameters from your ISP.  Release - Click to release the IP parameters.
  • Page 25 AC12 AC1200 Dual Band Wireless Router Get IP with Unicast DHCP - A few ISPs' DHCP servers do not support the broadcast  applications. If you cannot get the IP Address normally, you can choose this option. (It is rarely required.) Click Save to make the settings effective.

  • Page 26: Lan Settings

    AC12 AC1200 Dual Band Wireless Router 5.1.2 LAN Settings Go to Network→LAN Settings, you can configure the IP parameters of the LAN on the screen as below. MAC Address - The physical address of the router, as seen from the LAN. The value can't be ...

  • Page 27: Mac Address Settings

    AC12 AC1200 Dual Band Wireless Router 5.1.3 MAC Address Settings Go to Network→MAC Address Settings, you can configure the MAC address of the WAN on the page. Some ISPs require that you register the MAC address of your adapter. Changes are rarely needed here.

  • Page 28: Dhcp Server

    AC12 AC1200 Dual Band Wireless Router 5.1.4 DHCP Server Go to Network→DHCP Server, you can configure the DHCP Server settings on the page. The router is set up by default as a DHCP (Dynamic Host Configuration Protocol) server, which provides the TCP/IP configuration for all the PCs that are connected to the router on the LAN.

  • Page 29: Ip & Mac Binding

    AC12 AC1200 Dual Band Wireless Router Default Gateway - (Optional.) It is recommended to enter the IP address of the LAN port of  the router. The default value is 192.168.1.1. Primary DNS - (Optional.) Enter the DNS IP address provided by your ISP or consult your ...

  • Page 30: Ghz Wireless

    AC12 AC1200 Dual Band Wireless Router IP Address - The assigned IP address of the computer in the LAN.  Status - Displays whether the MAC and IP address are bound or not.  Bind - Click to add an entry to the IP & Mac binding list.
  • Page 31 AC12 AC1200 Dual Band Wireless Router Network Name (SSID) - Enter a value of up to 32 characters. The default SSID is  MERCUSYS_XXXX (XXXX indicates the last unique four numbers of each router’s MAC address). This field is case-sensitive.

  • Page 32: Guest Network

    AC12 AC1200 Dual Band Wireless Router Channel width - Select the channel width from the drop-down list The default setting is  Auto, which can adjust the channel width for your clients automatically. Transmit Power - Select either High, Middle, or Low to specify the data transmit power. The ...

  • Page 33: Wds Bridging

    AC12 AC1200 Dual Band Wireless Router 5.2.3 WDS Bridging Go to Wireless→WDS Bridging, and follow the steps below to configure WDS bridging settings. Click Next to start the setup. Select a network from the table and enter the password, or you can click Add router manually and enter the network name and password.

  • Page 34: 5Ghz Wireless

    AC12 AC1200 Dual Band Wireless Router Check the parameters and click Finish to complete the setup. The following information indicates successful connection. Note: If you have changed the LAN IP address of your router during the setup, you need to log in to the web management page using the domain name (mwlogin.net) or the new LAN IP you have...
  • Page 35 AC12 AC1200 Dual Band Wireless Router Network Name (SSID) - Enter a value of up to 32 characters. The default SSID is  MERCUSYS_XXXX_5G (XXXX indicates the last unique four numbers of each router’s MAC address). Password - Enter 8-63 characters using a combination of numbers, letters and symbols. The ...

  • Page 36: Wds Bridging

    AC12 AC1200 Dual Band Wireless Router AP Isolation - Select this checkbox to enable the AP Isolation feature that allows you to  confine and restrict all wireless devices on your network from interacting with each other, but still able to access the Internet. AP isolation is disabled by default.

  • Page 37: Network Control

    AC12 AC1200 Dual Band Wireless Router Check the parameters and click Finish to complete the setup. The following information indicates successful connection. Note: If you have changed the LAN IP address of your router during the setup, you need to log in to the web management page using the domain name (mwlogin.net) or the new LAN IP you have...
  • Page 38 AC12 AC1200 Dual Band Wireless Router Parental Controls – Click to enable or disable this function.  Parental Devices – Displays the MAC address of the controlling PC.  Edit - Here you can edit an existing entry.  Add - Click to add a new device.

  • Page 39: Access Control

    AC12 AC1200 Dual Band Wireless Router Click and drag across the cells to set the restriction time periods. Click Save. 5.4.2 Access Control Go to Network Control→Access Control, and then you can configure the access control in the screen.  Access Control - Click the button to enable or disable Access Control.
  • Page 40 AC12 AC1200 Dual Band Wireless Router Click Add and enter a brief description for the rule. Click Configure in the Hosts Under Control column to add a host, then click Apply.  Host Description - In this field, create a unique description for the host.
  • Page 41 AC12 AC1200 Dual Band Wireless Router Click Configure in the Target column, you can select Any Target, or select Add to add a new target. Then click Apply.  Description - In this field, create a description for the target. Note that this description should be unique.
  • Page 42 If the Website Domain is selected, you will see the following items:  Domain Name - Here you can enter 4 domain names, either the full name or the keywords (for example, Mercusys). Any domain name with keywords in it (www.mercusys.com) will be blocked or allowed.

  • Page 43: Advanced Users

    AC12 AC1200 Dual Band Wireless Router Advanced Users There are five submenus under the Forwarding menu: Virtual Server, DMZ Server, UPnP Settings, Advanced Routing and Dynamic DNS. Click any of them, and you will be able to configure the corresponding function.
  • Page 44 AC12 AC1200 Dual Band Wireless Router Delete All - Click to delete all the entries in the table.  Delete Selected - Click to delete selected entries in the table.  To set up a virtual server entry: Click Add.

  • Page 45: Dmz Server

    AC12 AC1200 Dual Band Wireless Router 5.5.2 DMZ Server Go to Advanced Users→DMZ Server, and then you can view and configure DMZ host on the page. The DMZ host feature allows one local host to be exposed to the Internet for a special-purpose service such as Internet gaming or video conferencing.

  • Page 46: Advanced Routing

    AC12 AC1200 Dual Band Wireless Router Refresh - Click to update the current UPnP settings list.  5.5.4 Advanced Routing Go to Advanced Users→Advanced Routing, and then you can configure the static routing and view system routing list. Advanced routing is used to predetermine a fixed route for the network information packets to reach a specific host or network.

  • Page 47: System Tools

    AC12 AC1200 Dual Band Wireless Router  System Routing List Destination Address - The address of the network or host to which the static route is  assigned. Subnet Mask - The subnet mask determines which portion of an IP address is the network ...

  • Page 48: Remote Management

    AC12 AC1200 Dual Band Wireless Router Select Allow specified local devices. Enter each MAC address in a separate field. You can click to add your current PC’s MAC address to the list above. Click Save.  Remote Management To allow all devices to access and manage the router remotely, follow the steps below: Select Allow all remote devices.

  • Page 49: Time Settings

    AC12 AC1200 Dual Band Wireless Router Enter the IP Address you will use when accessing your router from the Internet. Enter the port number to be used to access the router between 1024 and 65535. The default value is 8888.

  • Page 50: Firmware Upgrade

    Firmware Version - Displays the current firmware version.  To upgrade the router's firmware, follow the steps below: Download the latest firmware upgrade file from our website (www.mercusys.com). Click Browse to locate and select the downloaded firmware file. Click Upgrade.

  • Page 51: Backup & Restore

    AC12 AC1200 Dual Band Wireless Router Click Restore to reset all configuration settings to their default values. The default IP address: 192.168.1.1 • The default Subnet Mask: 255.255.255.0 • NOTE: All your custom settings will be lost when defaults are restored.

  • Page 52: Reboot

    AC12 AC1200 Dual Band Wireless Router NOTE: All current configurations will be lost once the router is restored. To avoid any damage, keep the device powered on during the process After the upgrade process is complete (about 20 seconds), the device will reboot automatically.

  • Page 53: Diagnostic Tools

    AC12 AC1200 Dual Band Wireless Router Enter the Old Password of the router. Enter the New Password. Enter the new password in the Confirm New Password field. Click Save. For subsequent logins, use the new password you have set. 5.6.8 Diagnostic Tools Go to System Tools→Diagnostic Tools, and then you can test the Internet connection of your...

  • Page 54: System Log

    AC12 AC1200 Dual Band Wireless Router NOTE: You can use ping/tracert to test numeric IP address or domain name. If pinging/tracerting the IP address is successful, but pinging/tracerouting the domain name is not, you might have a name resolution problem. In this case, ensure that the specified domain name can be resolved by using Domain Name System (DNS) queries.

  • Page 55: Appendix A: Troubleshooting

    AC12 AC1200 Dual Band Wireless Router Appendix A: Troubleshooting T1. What can I do if I forget my password? For wireless password: By default, the wireless network has no password. If you have set password for the network, log in to the router’s web management page, go to Basic→Wireless to obtain or reset your password.
  • Page 56 AC12 AC1200 Dual Band Wireless Router 4) Click LAN settings, deselect the following three options and click OK; 5) Go to Advanced→Restore advanced settings, and click OK to save the settings. - 49 -...
  • Page 57 AC12 AC1200 Dual Band Wireless Router  Change a web browser or computer and log in again.  Reset the router to factory default settings. Note: You’ll need to reconfigure the router to surf the Internet once the router is reset.

  • Page 58: Appendix B: Configuring The Pc

    AC12 AC1200 Dual Band Wireless Router Appendix B: Configuring the PC In this section, we’ll introduce how to install and configure the TCP/IP correctly in Windows 7. First make sure your Ethernet Adapter is working, refer to the adapter ’s manual if needed.
  • Page 59 AC12 AC1200 Dual Band Wireless Router The following TCP/IP Properties window will display and the IP Address tab is open on this window by default. Now you have two ways to configure the TCP/IP protocol below:  Setting IP address automatically...
  • Page 60 AC12 AC1200 Dual Band Wireless Router  Setting IP address manually Select Use the following IP address radio button. And the following items available If the router's LAN IP address is 192.168.1.1, specify the IP address as 192.168.1.x (x is from 2 to 254), and Subnet mask is 255.255.255.0.
  • Page 61 AC12 AC1200 Dual Band Wireless Router - 54 -...

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