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HP 450 NG User Manual

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Summary of Contents for HP 450 NG

  • Page 1 User Guide...
  • Page 2 Windows is either a registered bound by the terms of the HP End User License Not all features are available in all editions or trademark or trademark of Microsoft Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5 Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
  • Page 6 Processor configuration setting (select products only)

  • Page 7: Table Of Contents

    Table of contents 1 Getting information ............................1 2 Getting to know your computer ........................3 Locating hardware ..............................3 Locating software ..............................3 Setting up your computer ............................3 3 Connecting to a network ..........................6 Connecting to a wireless network ......................... 6 Connecting to a wired network—LAN (select products only) ................
  • Page 8 Cleaning your computer ............................33 Shipping your computer ............................33 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 34 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............35 11 Specifications ............................36 Operating specifications ............................36 12 Electrostatic Discharge ..........................37 13 Accessibility ..............................

  • Page 9: Getting Information

    HP Support Assistant maintains your computer performance and resolves problems quickly by ● using automated updates, diagnostic tools, and guided assistance. Type support in the taskbar search box, and then select the HP Support Assistant app. ▲ – or –...
  • Page 10 *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 11: Getting To Know Your Computer

    AC outlet. To reduce the risk of serious injury read the Safety & Comfort Guide. To access this guide, go to http://www.hp.com/ergo. Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it.
  • Page 12 Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from the display reduces the blue light exposure to your eyes. HP computers provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen.
  • Page 13 Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command. NOTE: If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by briefly pressing the power button.

  • Page 14: Connecting To A Network

    In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network ●...

  • Page 15: Connecting To A Wlan

    Connecting to a WLAN NOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service.
  • Page 16 Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display.

  • Page 17: Connecting To A Wired Network-Lan (Select Products Only)

    TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to your mobile device (select products only) HP Orbit provides a way to easily move files, pictures, videos, and other information between your mobile device and computer.
  • Page 18 Follow the on-screen instructions to enter a pairing code and continue the installation. After the devices have been paired, HP Orbit will remember the connection and allow you to send files between the devices whenever they are both connected to the same Wi-Fi network.

  • Page 19: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones.

  • Page 20: Using Video

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Headphones combined with a microphone are called headsets. On select products, you can connect wired headsets to the audio-out (headphone)/audio-in (microphone) combo jack on your computer.
  • Page 21 To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt device according to the following instructions: Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer. Connect the other end of the cable to the external Thunderbolt device. Press the switch screen key, for example f4, to alternate the computer screen image between 4 display states.
  • Page 22 Connecting video devices by using a VGA cable (select products only) NOTE: To connect a VGA video device to your computer, you need an VGA cable, purchased separately. To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port.
  • Page 23 Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer.
  • Page 24 To return the audio stream to the computer speakers: Right-click the Speakers icon in the notification area at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers. Click Set Default, and then click OK. Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only) NOTE:...
  • Page 25 Discovering and connecting to Miracast-compatible wireless displays (select products only) To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast: Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a ▲...

  • Page 26: Navigating The Screen

    Navigating the screen You can navigate the computer screen in the following ways: Using touch gestures (select products only) ● Using the keyboard and mouse ● Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks.
  • Page 27 Icon Description Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.

  • Page 28: Securing Your Computer And Information

    Securing your computer and information Your computer includes features that help protect the integrity of your system and its data from unauthorized access. Review these features to ensure proper use. Computer security features Computer risk Computer feature Unauthorized use of the computer or User password user account A password is a group of characters that you choose.

  • Page 29: Troubleshooting

    For more information or for additional troubleshooting options, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.

  • Page 30: Power

    Symptom Possible solution Press and hold the power button on the computer for 5 or more seconds to turn off the computer. Then press the power button again to turn on the computer. Error message: Invalid When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on the keyboard.

  • Page 31: Keyboard And Mouse (With Cable)

    Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and Use the mouse to turn off the computer. Disconnect and reconnect the keyboard to the back of your computer, and typing are not recognized then restart your computer. by the computer Mouse (with cable) does Disconnect and reconnect the mouse cable to your computer.

  • Page 32: Internet Access

    Symptom Possible solution To resume from Sleep mode, press the Sleep button (select products only), or press esc. Unplug headphones if they are connected to your computer (or speaker system). Internet access Symptom Possible solution Cannot connect to the Type control panel in the taskbar search box, and then select Control Panel. Internet Under Network and Sharing Center, select Connect to a network.

  • Page 33: Software Troubleshooting

    Select the arrow to expand the list of the type of device you want to update or roll back (for example, DVD/CD-ROM drives). Double-click or double-tap the specific item (for example, HP DVD Writer 640b). Select the Driver tab. To update a driver, select Update Driver, and then follow the on-screen instructions.

  • Page 34: Chapter 7 Troubleshooting

    Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the original source (for example, discs or the Internet). Or, confirm that the program is in the list of programs you can reinstall from HP Recovery Manager (see the steps directly below).

  • Page 35: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 36: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 37: Restore And Recovery

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see...
  • Page 38 Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

  • Page 39: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 40: Maintaining Your Computer

    Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.

  • Page 41: Cleaning Your Computer

    Click the question mark icon in the taskbar. Select My PC, select the Updates tab, and then select Check for updates and messages. Follow the on-screen instructions. Cleaning your computer Use the following products to safely clean your computer: Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable ●...

  • Page 42: Using Hp Pc Hardware Diagnostics (Uefi)

    10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 43: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device.

  • Page 44: 11 Specifications

    11 Specifications Operating specifications NOTE: To determine the exact electrical ratings of your computer, refer to the computer ratings label, located on the outside of the computer. Factor Metric U.S. Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature -20°C to 60°C –22°F to 149°F Operating humidity...

  • Page 45: 12 Electrostatic Discharge

    12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 46: 13 Accessibility

    13 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

  • Page 47: 14 Support Information

    How to get help HP support can help you get the most from your computer. You will find what you need with tools located on your computer and with information available on the Web, by phone, or through your local retailer.

  • Page 48: Customer Support For Repairs

    After the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide.

  • Page 49: Index

    31 operating system controls 6 IMEI number 8 original system recovery 29 MEID number 8 HP Orbit 9 camera HP PC Hardware Diagnostics (UEFI) using 11 ports using 34 caring for your computer 33 external monitor 14 HP Recovery Manager...
  • Page 50 shipping the computer 33 wireless controls shutdown 4 button 6 software operating system 6 Disk Cleanup 32 wireless light 6 Disk Defragmenter 32 wireless network (WLAN) sound settings, using 12 connecting 7 speakers corporate WLAN connection 7 connecting 11 functional range 7 support 39 public WLAN connection 7 supported discs, recovery 28...

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