Troubleshooting - I-Trac AS2000 Plus User Manual

APN is Access Point Network, each GSM operator has a unique APN name, please contact your
operator to get correct GPRS APN info.
8.17. Set server IP address and Port
Command： 804+user password+space+IP+space+Port
Eg: 8040000 58.64.205.22 8000
Reply: SET SERVER IP AND PORT OK
Remark: we have two server.
If you log in from www1.igpstracking.net, server ip is 58.64.205.22, port 8000
If you log in from 900d.igpstracking.net, server ip is 58.64.205.24, port 8000
8.18. Set Data upload interval time
Command：805+user password+Space+X
Eg： 8050000 20
Reply: SET OK
Device will upload location to platform every 20 seconds when car acc is on.
Command：809+user password+Space+X
X is the location upload interval when car acc off, in the unit of seconds.
Eg： 8090000 60
Reply: SET OK
Device will upload location to platform every 20 seconds when car acc is off.
Note : X is mean interval time, the unit is seconds，the wide is 【1，1800】
We suggest X be no more than 480 seconds to avoid gprs traffic jam.
Specail Command :
1、Reset Command : FORMAT
2、Restart Command CQ
3、Read the current setup information Command: CXZT

9. Troubleshooting

1/ Why the GPS tracker can not come online on itrac gps tracker ios andriod app
"itracksafe"