voptech C2W User Manual

voptech C2W User Manual

Wifi sip phone

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VOPTech WiFi SIP Phone C2W User Manual
Version: 2.0

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Summary of Contents for voptech C2W

  • Page 1 VOPTech WiFi SIP Phone C2W User Manual Version: 2.0...
  • Page 2: Table Of Contents

    Content VOPTech WiFi SIP Phone C2W User Manual ........................1 1. Overview of C2W..................................4 1.1 Interfaces ................................4 1.2 Hardware ................................4 1.3 Software ................................4 1.4 Network ................................5 1.5 Management and Maintenance ..........................5 1.6 Protocol ................................5 1.7 Compliant and Authenticated Standard .......................5 1.8 Packing List .................................5 1.9 Installation ................................6...
  • Page 3 4.4 Account ................................30  SIP ..................................30  Codec Configuration ............................31  Call Feature Setting............................32  Dial Plan ................................32 4.5 Phone Setting ..............................32 4.5.1 Preference ................................33  Input Gain ................................33  LCD ...................................33  Phone Lock ................................34  Control Timer Values(Seconds) .........................34 ...
  • Page 4: Overview Of C2W

    1. Overview of C2W 1.1 Interfaces Power input: DC 5V, 1000mA  LAN: RJ45 port  PC: RJ45 port  Headset jack 1 : RJ9 port  Handset jack 1 : RJ9 port  1.2 Hardware LCD: 132×58  CPU: 400MHz Dual Core ...
  • Page 5: Network

    Update via HTTP, FTP, TFTP, PNP,HTTPS  Syslog  SNTP  WEB access with different login level  Multi-language: English, Chinese, Farsi, French, German, Hebrew, Italian, Portuguese,  Russian, Spanish, Turkish Soft button: soft button * 3  Redundancy SIP server ...
  • Page 6: Installation

    Note: Power adapter (Input: AC 100~240V, 50/60Hz; Output: 5V, 1000mA;) 1.9 Installation Connect LAN port to PC with Ethernet cable, or connect C2W to a switch/router which is in the same network as your PC. It uses DHCP mode by default, and you can review its current IP address by pressing key on idle state.
  • Page 7 B. Press the other side joints into the slot according to the direction of the arrow C. It is the right picture after fixing the stand bracket below:...
  • Page 8 Connecting the cables according to the picture guide below.
  • Page 9: Keypad Of Ip Phone

    2. Keypad of IP Phone 2.1 Describe of the buttons and Screen Soft Keys Press to select a function which displayed at the soft key zone of screen Display all optional functions at the last line of LCD screen. Speaker Indicator Indicates the phone’s status, If the phone is being started ,the LED is on...
  • Page 10 Adjust the volume (speaker/handset/headset/ring). Volume level will be displayed on LCD when pressing volume key. Enter menu settings. Pick up and hung up under the speaker mode. Mute the mic in a conversation by pressing the Mute button; this prevents the person on the active call from hearing what you or someone else in the room is saying.
  • Page 11: Describe Of The Lcd Screen Icons

    WiFi SIP Phone C2W User Manual 2.3 Describe of the LCD Screen Icons Icon Description The extension is registered The extension is unregistered There is a new voice mail There is an incoming call The call is held C2w is in speaker mode...
  • Page 12: Basic Functions And Operations

    WiFi SIP Phone C2W User Manual 3. Basic functions and operations 3.1 Answer the calls When there is an incoming call, phone will remind user with ringing. There are 3 ways to answer the call A. Answer by handset Pick up the handset and talk with the caller. If you want to hang up, just put back the handset. When...
  • Page 13: Pre- Dial

    B、 Press soft key "Dial" to send out the number Multiple line dial-up C2W supports 2 SIP lines. That means user can register on2 different sip accounts simultaneity. User is able to choose line1 or line2 by pressing corresponding line key. Line1 is the priority line.
  • Page 14: Call Transfer

    WiFi SIP Phone C2W User Manual 3. Headset Hang up Press key at headset model, the current calling will be hung up. 4. Hang up one line call Press the hook to hang up the current calling when 2 calls happened simultaneously.
  • Page 15: Call History

    WiFi SIP Phone C2W User Manual 3.9 Call History C2W supports 200 missed calls list, 200 incoming calls list and 200 dialed calls list. When the storage is full, the old record will be erased by the new one. Press "History" soft key or key when C2W is standby, all the incoming(->), outgoing(<-)
  • Page 16: Check The Phone's Ip Address

    IP address of the phone. 3.12 Dial Plan Dial plan defines the rule of dial. The syntax of dial plan for C2W is closely similar as the corresponding syntax specified by MGCP and MEGACO. Dial plan is stipulated by the below configurable parameters: Interdigit Long Timer——refer to...
  • Page 17 WiFi SIP Phone C2W User Manual Example: (xxxxxxx|[*#]xxxx|9,1xxxxxxxxxx|00xxx!) contains 4 subsequences: 1. Allow to dial numbers with 7 digits 2. Allow to dial numbers with 4 digits and start by ‘*’ or ‘#’ 3. Allow to play an “outside line” dial tone after pressing ‘9’ and dial numbers with 11 digits and start by 1 4.
  • Page 18: Web Settings

    WiFi SIP Phone C2W User Manual 4. Web settings Input the IP address in the web browser and press ‘Enter’ key to access C2W's user webpage. Click "admin" which is on the right top corner to enter administrator webpage. 4.1 System status This page shows the IP phone's system status.
  • Page 19: Network

    WiFi SIP Phone C2W User Manual 4.2 Network 4.2.1 Basic There are 2 ways to connect to the internet: DHCP and Static, please choose one according to your own situation. Network mode: DHCP ,Static IP 1. DHCP Obtain automatically dynamic IP from DHCP server.
  • Page 20: Vpn

    WiFi SIP Phone C2W User Manual Enable Web Server: Enable or disable web access. If choose "no", you’re not able to access  C2W’s webpage. Web Sever Type: Set the web server type.  Admin password: Set password for admin webpage access. Input ‘http://ip-address/index.asp’...
  • Page 21: Vlan

    WiFi SIP Phone C2W User Manual webpage. VLAN  1. VLAN Enable: Select “Yes” or “No” to enable or disable VLAN 2. LAN VLAN Identifier(1..4094) : Assign VLAN ID for voice stream, range from 1 to 4094 3. LAN VLAN Priority: range from 0 to 7, 7 is the highest priority.
  • Page 22: Sip Setting

    WiFi SIP Phone C2W User Manual detailed. 3. Syslog Server: Syslog Server address. 4. Port: Syslog server port, defaults to 514. 4.3 SIP Setting Sip Timer Values  1. Sip T1: RFC 3261 T1 value (RTT). Range: 0 – 64 sec, defaults to 0.5 2.
  • Page 23: Sdp Payload Types

    WiFi SIP Phone C2W User Manual SDP Payload Types  1. G711a Codec Name---G711a codec name used in SDP, defaults to PCMA 2. G711u Codec Name---G711u codec name used in SDP, defaults to PCMU 3. G722 Codec Name---G722 codec name used in SDP, defaults to G722 4.
  • Page 24: Account

    WiFi SIP Phone C2W User Manual 4.4 Account C2W has 2 line which is enabled to register by default.  1. Display Name: This name will be displayed on the LCD. It will show the User ID instead if leave Display Name as blank.
  • Page 25: Codec Configuration

    21. Server List:Choose the server type. 22. DNS Mode: Choose the DNS mode 23. BLF List URI: Set BLF list URI when C2W cooperates with Broadworks (Broadsoft). 24. NAT Mapping Enable: Select “Yes” or “No” to enable or disable NAT Mapping.
  • Page 26: Call Feature Setting

    4. UDP Keep Alive Enable: Select “Yes” or “No” to enable or disable UDP keep alive. If enabled, C2W sends UDP packets periodically to keep the server port alive. 5. UDP Keep Alive Intvl: Set interval to send UDP packets.
  • Page 27: Preference

    WiFi SIP Phone C2W User Manual 4.5.1 Preference Output Volume(1~8)  1. Handset Volume: Specify handset volume grade 2. Speaker Phone Volume: Specify speaker volume grade 3. Headset Volume: Specify headset volume grade 4. Ring Volume: Specify ring tone volume grade Input Gain ...
  • Page 28: Phone Lock

    WiFi SIP Phone C2W User Manual Phone Lock  1. Keypad Lock Enable: select “Yes” or “No” to enable or disable keypad lock 2. Keypad Lock Type: Menu key/Function keys/All keys/Answer call only.Defauts to Menu key. 3. Phone Unlock PIN(0~15 Digit):set the phone unlock PIN.Range: 0~15 digit.
  • Page 29: Manual

    1. Always Target: Every incoming call will be forwarded to this target. 2. Busy Target: The incoming call will be forwarded to this target when C2W is busy. 3. No Answer: The incoming call will be forwarded to this target when there is no answer.
  • Page 30: Voice

    7. Auto Answer Delay: Set the auto answer delay.Defauts to 0. 8. Call Waiting : When C2W is on calling, and Call Waiting enabled , any new incoming calls will not be rejected but ringback tone can be heard by the remote end. if Call Waiting disabled, only one conversation will be available even multi-accounts have been registered on C2W .
  • Page 31: Jitter Buffer

    C2W is mute. Jitter Buffer C2W is able to buffer incoming voice packets to minimize out-of-order packet arrival. This process is known as jitter buffer. 1. Type: Choose type of jitter buffer. When choose Fixed, the size of jitter buffer is fixed. When choose Adaptive, the size of jitter buffer is the sum of Minimum Delay and the size of RTP packets.
  • Page 32: Update

    WiFi SIP Phone C2W User Manual Set the ToneScript for each tone. For example, MWI Dial Tone: 350@-30,440@-30;2(.1/,1/1=2);10(*/0/1+2) Frequency1, Frequency2 ;Cadence Section1;Cadence Section2 350@-30: Frequency1 is 350HZ at -19dBm 440@-30: Frequency2 is 440HZ at -19dBm 2(.1/,1/1=2): Cadence Section length is 2s, 0.1s on, 0.1s off, with frequencies 1 and 2 10(*/0/1+2): Cadence Section length is 10s, always on(* means always, 0 means never), with frequencies 1 and 2.
  • Page 33: Update/Auto Provision

    WiFi SIP Phone C2W User Manual 1. Firmware: Download firmware from VOPTech's webpage, then select firmware from your PC to upgrade. 2. Configuration: Upload and download config.xml file. Upload and download 3. Phone Book: phonebook.xml file 4.6.2 Update/Auto Provision Configuration Profile 1.
  • Page 34: Reset & Reboot

    4.6.3 Reset & Reboot 1. Reboot Reboot will terminate all active calls, and restart the phone in a several seconds. 2. Reset Click the “Reset” button will set C2W to factory default, please backup the config.xml and phonebook.xml. 4.7 Phone Book 4.7.1 Phonebook 1.
  • Page 35: Ldap

    WiFi SIP Phone C2W User Manual 4.7.2 LDAP 1. Enable LDAP: Select “Yes” or “No” to enable or disable LDAP. 2. LDAP Name Filter: Set the name of the LDAP search attributes. 3. LDAP Number Filter:Set the number of the LDAP search attributes.
  • Page 36: Remote Phonebook

    WiFi SIP Phone C2W User Manual 4.7.3 Remote Phonebook 1. Remote URL: Set a remote phonebook download path.Support the TFTP,FTP,HTTP and HTTPs server. 2. Display name: Set a display name on the phone. 3. Search Remote Phonebook name:Select “Yes” or “No” to enable or disable search remote phonebook name.
  • Page 37: Wi-Fi

    3、Return to the standby interface,and phone successful connected to the wifi. 2、Configure the wifi on the WEB C2W connect to network via Wi-Fi acquiescently, click “Search Wi-Fi” button to search the available Wi-Fi. After all available Wi-Fi hotspots are list out, click the round behind the available Wi-Fi which you...
  • Page 38 Input the right “Secret Key” and then click the “Submit” button, the phone will reboot, and you should disconnect the wire that connect to C2W during rebooting, or the phone will connect to network via wire preferentially. The Wi-Fi icon will display on the home screen, it means connect failed when the icon come , you should to check the configuration.
  • Page 39: Faq & Trouble Shooting

    3. Factory reset during rebooting, steps are: a) Press ‘*’ and ‘#’ key immediately after plugging in the power adapter. b) Wait for about 5 seconds, C2W will be reset to factory default setting after rebooted. 6.2 Upgrade firmware under safe mode If the phone could not start up normally, please upgrade firmware under safe mode.
  • Page 40: Trouble Shooting

    WiFi SIP Phone C2W User Manual 7. Trouble Shooting 7.1 The phone can’t register successfully 1. Check the IP address, and if the mode of WAN port is DHCP, please make sure the DHCP server is in service. 2. Check the gateway.
  • Page 41: Abbreviations

    WiFi SIP Phone C2W User Manual 8. Abbreviations DND : Do Not Disturb CFWD : Call Forward Bxfer : Blind Transfer Conf : Conference Num : Number DelChr : Delete Char Y/N : Yes/No SIP:Session Initiate Protocol RTP: Real-time Transport Protocol SDP:...

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