Troubleshooting & Tips - Vox LED SMART39ST2880 Operating Instructions Manual

Troubleshooting & Tips
Image persistence - ghosting
Please note that ghosting may occur while displaying
a persistent image (still or paused image). LED TVs'
image persistence may disappear after a short time.
Try turning off the TV for a while. To avoid this, do not
leave the screen in still picture mode for extended
periods.
No power
If your TV has no power, please check the power cord
plug is connect to the mains power socket.
Poor picture
1. Have you selected the correct TV system?
2. Is your TV or house aerial located too close to a
non-earthed audio equipment or neon lights, etc.?
3. Mountains or high buildings can cause double
pictures or ghost images. Sometimes you can improve
the picture quality by changing the direction of the
aerial. Is the picture or teletext unrecognisable?
4. Check if you have entered the correct frequency.
5. Please retune the channels.
6. The picture quality may degrade when two devices
are connected to the TV at the same time. In such a
case, disconnect one of the devices.
No picture
1. No Picture means that your TV is not receiving a
transmission. Have you selected the correct button on
the remote control? Try once more. Also make sure
the correct input source has been selected.
2. Is the aerial connected properly?
3. Are the plugs connected tightly to the aerial
socket?
4. Is the aerial cable damaged?
5. Are suitable plugs used to connect the aerial?
6. If you are in doubt, consult your dealer.
No sound
1. Has the TV been set to mute? To cancel mute, press
the " " button, or increase the volume level.
2. Sound is coming from only one speaker. Is the
balance set to one extreme? See Sound Menu
section.
Remote control - does not operate
Your TV no longer responds to the remote control. The
batteries may be exhausted, if so you can still use the
control buttons on the TV. (* Is only possible if they
are not blocked by parental control.)
Input sources - can not be selected
1. If you cannot select an input source, it is possible
that no device is connected.
2. Check the AV cables and connections if you have
tried to connect a device.
Recording Unavailable
To record a programme, you should first connect
a USB disk to your TV while the TV is switched
off. You should then switch on the TV to enable
recording feature. Otherwise, recording feature will
not be available. If you cannot perform recording, try
switching off the TV and then re-inserting the USB
device while the TV is switched off.
USB Is too Slow
If "USB is too slow" message is displayed on the
screen while starting a recording, try restarting
the recording. If you still get the same error, it is
possible that your USB disk does not meet the speed
requirements. Try connecting another USB disk.
Internet Connection Not Available / DLNA Mode
Not Operating
If the MAC address (a unique identifier number) of your
PC or modem has been permanently registered, it is
possible that your TV might not connect to the internet.
In such a case, the MAC address is authenticated
each time when you connect to the internet. This is a
precaution against unauthorized access. Since your
TV has its own MAC address, your internet service
provider cannot validate the MAC address of your
TV. For this reason, your TV cannot connect to the
internet. Contact your internet service provider and
request information on how to connect a different
device, such as your TV, to the internet.
It is also possible that the connection may not be
available due to a firewall problem. If you think
this causes your problem, contact your internet
service provider. A firewall might be the reason of a
connectivity and discovery problem while using the TV
in DLNA mode or while browsing via DLNA.
Invalid Domain
Ensure that you have already logged on to your PC
with an authorized username/password and also
ensure that your domain is active, prior to sharing
any files in your DLNA server program on your PC. If
the domain is invalid, this might cause problems while
browsing files in DLNA mode.
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