AGFEO AS 40 Manual
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AGFEO AS 40 Manual

AGFEO AS 40 Manual

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ISDN PBX-System
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Profi-Line: AS 40, 40P, 4000, 100 IT

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Summary of Contents for AGFEO AS 40

  • Page 1 ISDN PBX-System Manual Profi-Line: AS 40, 40P, 4000, 100 IT...

  • Page 2: Safety Notes

    Safety Notes - Installation and Maintenance of the System only by trained personnel. - Important! To prevent personal injury and damage to equipment please ensure that the system is properly earthed and that the appropriate cable is connected in the mains plug. - The System must be installed horizontal so that the connection panel is on the right hand side.

  • Page 3: Table Of Contents

    Introduction Table of contents Introduction Safety Notes .......................... E - 2 About this User Manual ......................E - 2 Table of contents ........................E - 3 CTI - computer telephony integration ..................E - 7 System telephones ........................ E - 8 System Telephones System Telephone ST 20/ ST 25 .....................

  • Page 4: Table Of Contents

    Introduction Table of Contents Programming Programming from the system telephone or a/b telephone ..........3 -4 Maintenance/ Testing ......................3 -12 Downloading new software ....................3 -17 Advanced Users Programming .................... 3 -19 Programming tree ....................... 3 -20 Communication via PC Software Overview ......................
  • Page 5 Introduction Important notes on using analogue equipment Only analogue Apparatus which are approved to be connected to the Public Switched Tele- phone Network (PSTN) may be connected to the analogue side of the system. This includes all 2 wire telephones, answering -, fax machines, and modems. The system supports both dialling method Loop Disconnect (LD) or Dual Tone Multi Frequency (DTMF).
  • Page 6 Introduction Important notes on using ISDN terminals You may connect up to eight ISDN terminals to one SO Bus of the telephone system. ISDN terminals: -AGFEO Digital System Telephones -ISDN Telephones -ISDN Cards -ISDN Fax Machines Depending on current consumption, you may connect at least four ISDN terminals that do not have a power supply of their own.

  • Page 7: Cti - Computer Telephony Integration

    To ensure that the latest version is available to you we provide this TSP totally free of charge on our Internet home page http://www.agfeo.de . The self-extracting file contains all the information needed for the installation of this program. Should you have no internet access, then please contact your Dealer.
  • Page 8 „9“ automatic line seizure is active System telephones You may also use System Phones this will aid the ease of operation of your AGFEO ISDN Te- lephone System. There are three different models available -System Telephone ST 20...
  • Page 9 Introduction E - 9...

  • Page 10: System Telephones

    System Telephones ST 20/25 ST 30 DECT 30 1 - 2...

  • Page 11: System Telephones

    System Telephones System Telephone ST 20/ ST 25 ST 20/25 ST 30 DECT 30 Function Buttons Loudspeaker Display Red LED Green LED Microphone Telephone Directory Button: To list Numeric Keypad . . . stored numbers Recall Button - to make an enquiry or # and * Buttons brokers call Set Button for initiation and ending of...

  • Page 12: System Telephone St 30

    System Telephones System Telephone ST 30 ST 20/25 ST 30 DECT 30 Four-line AGFEO display DO 13.Juni 2002 14:33 x------------- 10 Function Buttons and LEDs Loudspeaker underneath handset Label insert PQRS WXYZ Clear Stop Microphone Numeric Keypad OK Button - Confirm inputs...

  • Page 13: Setting Up And Cleaning The System Telephones

    System Telephones Setting up and cleaning the system telephones ST 20/25 ST 30 DECT 30 Please find a suitable location for your phone and avoid any areas where it may be likely for water or chemical spillages to occur. Plastic feet of the phone: The phone as been produced for normal use.

  • Page 14: Dect 30 System Cordless Phone

    ST 30 DECT 30 Loudsp eak er Volume Inf o LED AGFEO DECT 30 i llum i nat ed D i sp l ay br ow s e and LNR ( Las t br ow s e num ber Redi al )
  • Page 15 System Telephones Button allocation of the DECT 30 System Phone ST 20/25 ST 30 DECT 30 Dialling keypad - for dialling a phone ALT Mail -to view Call Log, access number and entering data TAM or activate System features Arrow keys - for scrolling in the Redial - LNR (Last Number Redial) display ALT redial - to use System Redial...
  • Page 16 System Telephones System Telephones - settings ST 20/25 ST 30 DECT 30 You can alter the following settings on your System Phone: -Tone Ringer - Volume and Pitch -On Hook / Handsfree Volume -Display Contrast – to set optimum viewing angle -Handsfree microphone –...
  • Page 17 System Telephones Setting the Display Contrast ST 20/25 ST 30 DECT 30 !231 Press SET 231 to alter the display !231 contrast.The current setting is displayed Enter the new value 2 - 7 The contrast changes immediately. Exit programming. Handsfree Microphone - Set to Auto !244 Press SET 244 to activate automatically the !244...
  • Page 18 System Telephones Telephone Lock (PIN) ST 20/25 ST 30 DECT 30 Every system telephone can be locked with a PIN number (see ‘Telephone lock -emergency /direct call ´). No calls can be made except numbers which have been stored in the * and # location and the auto dial number.
  • Page 19 System Telephones Status Display & Date/ Time ST 20/25 ST 30 DECT 30 !291 AQ291 To set the status display of the S0 ’s: !291 & Select a free space in the display with & “next ”,confirm with “enter ”,select the &...
  • Page 20 System Telephones Set Language ST 20/25 ST 30 DECT 30 AQ20 Press SET 20 to change the language displayed. & Select language required by pressing next. & Exit programming. Call Log If an incoming call is not answered then the called number, date and time are recorded in the Call Log.
  • Page 21 System Telephones External Line Access ST 20/25 ST 30 DECT 30 Depending on your preference the system offers different modes to connect to an outside line. Spontaneous seizure with internal will connect any number dialled to the exchange line. To dial an extension you prefix the extension number with #. If your phone has no # button then you are unable to make any internal calls.

  • Page 22: Overview Of Freely Programmable Function Buttons

    System Telephones Overview of freely programmable Function Buttons ST 20/25 ST 30 DECT 30 TAM on/off To switch TAM module on or off of the ST 30 System Phone Reject Reject the ringing call. Caller will hear busy tone. Call Waiting Deny Switch Call Waiting on or off Special Function Buttons can be assigned Call Waiting Deny for 1...
  • Page 23 System Telephones Overview of freely programmable Function Buttons ST 20/25 ST 30 DECT 30 Withhold To withhold own number to be sent to a called party. Internal Button To Dial Extensions. Special function Button programmable: Call specific Extension ISDN-Hold To Hold an external call in the Telephone Exchange (only available on PTMP connection) ISDN-Call To switch on or off the ISDN Call Fowarding feature.
  • Page 24 System Telephones Button Assignment ST 20/25 ST 30 DECT 30 On delivery of the Phone System all programmable Default Setting: function Buttons of the Phones have a default setting which are the same on all System Telephones. These But- Brokers Call Units tons can be individual programmed to suit your specific Destination public...
  • Page 25 System Telephones Button Assignment of Specific Functions ST 20/25 ST 30 DECT 30 As described earlier (Change Button Assignment), start programming mode with SET 31and select Button and required function. „Do not disturb“ Function Button Press ENTER:to confirm selection. Enter the phone number to which Do Not Disturb should apply: 1 = First internal phone number 2 = Second internal phone number...
  • Page 26 System Telephones Announcement Button ST 20/25 ST 30 DECT 30 Press ENTER:to confirm selection. Enter the Ex- tension Number or Group Number who should receive the announcement. If you do not enter a number then this can be selected after pressing the Announcement Button.
  • Page 27 System Telephones Notes ST 20/25 ST 30 DECT 30 When using the functions Announcement and Call Pick up for more than one extension, then please form a Group and enter the Group number instead of the Extension. You can also assign the same of the first or second extension number to several extensions and form a Group this way.
  • Page 28 System Telephones Relay ST 20/25 ST 30 DECT 30 Press ENTER:to confirm selection Enter the relay that you wish to switch with this Button (Extension Number of Relay) Press SET to end programming Note If no Extension Number of the Relay has been set then the programmed Button will be allocated a ‘General‘...

  • Page 29: Making A Call

    System Telephones Making a Call ST 20/25 ST 30 DECT 30 To make an internal call, pick up receiver and dial the 2 digit extension number. Note: Each extensions can have two seperate numbers. Please contact your Telephone System Manager for an Internal Telephone Directory.
  • Page 30 System Telephones Make a Call Spontaneous seizure with internal ST 20/25 ST 30 DECT 30 Lift receiver, your extension number will be displayed. Calling an internal user Press the ‘Internal or Intercom’ Button and dial FP 0-9 the required extension number. If programmed the name of the called extension is displayed.
  • Page 31 System Telephones External Access with MSN Button ST 20/25 ST 30 DECT 30 Press the MSN CO Button FP 0-9 & Press “next ”to select the phone number & or name of the line you wish to access. Press “enter ”to confirm selection. Dial the required telephone number.
  • Page 32 System Telephones Reserving an Outside Line (Call Back when free) ST 20/25 ST 30 DECT 30 On hearing busy tone while dialling number press the enter Button to reserve an outside line. Replace Receiver. The Telephone System will call you back as soon as a line becomes available.
  • Page 33 System Telephones Accepting Incoming Calls ST 20/25 ST 30 DECT 30 Due to a different ringing you are able to differentiate between extension -, incoming and doorphone calls. You can also see who is phoning you before you answer the call. Internal call :The Display is showing the extension number and name.
  • Page 34 System Telephones Call Waiting ST 20/25 ST 30 DECT 30 Second Option - press the Split Button.The FP 0-9 first call is placed on hold while the waiting one is connected to you. You can alter between the calls by pressing the Split Button. You can also deflect the waiting call.
  • Page 35 System Telephones Call Transfer ST 20/25 ST 30 DECT 30 You can transfer an incoming call to an extension or another external number. When transferring a call to an extension you can announce the caller before replacing the receiver. Internal Transfer with announcement If you are on an external call and would like to transfer this to an extension then please press the Internal Button or Recall...
  • Page 36 System Telephones Call Transfer without announcement ST 20/25 ST 30 DECT 30 You are on an external call and would like to transfer this to another extension. Press the Intern Button and dial the required extension number. The external call is placed automatically on hold and if Enquiry so programmed will hear Music on Hold.

  • Page 37: Call Waiting / Callback When Free

    System Telephones Transfer an Outside Line ST 20/25 ST 30 DECT 30 You can give an extension an outside line. This is useful in cases were the extension is not allowed to make outside calls. The extension can phone the system operator who can tranfer a line.
  • Page 38 System Telephones Callback ST 20/25 ST 30 DECT 30 When Call Back when free is set, your phone will ring as soon as the other extension becomes free. Your display will read CALLBACK. As soon as you pick up your receiver the other extension is rung. If the called extension does not answer then your call will be logged in the missed callers list.
  • Page 39 System Telephones Call Waiting ST 20/25 ST 30 DECT 30 A call waiting to be answerend can be signalled with the CALL WAITING TONE whilst already on a call. This tone is an audible sound indicated in your handset. This feature can be switched on or off.

  • Page 40: Call Pick Up

    System Telephones Call Pick Up ST 20/25 ST 30 DECT 30 Another telephone rings with an external or an internal ringing tone.You can pick up this call on your telephone. You can also pick the call up If the answering machine has already answered it.

  • Page 41: Call Log

    System Telephones Call Log ST 20/25 ST 30 DECT 30 If a call is not answered, then the details of the caller are entered in the Call Log. Details such as Date, Time, Telephone Number and the number of times called are recorded. If the calling number matches an entry in the Phone Book, then the Phone Book entry ie the stored name is displayed instead of the number.
  • Page 42 System Telephones Display Call Log ST 20/25 ST 30 DECT 30 The display of the ST25 shows ”!” in addition the red LED is flashing to indicate a missed call. (ST 30 mail button is flashing, DECT 30 LED is flashing) There will be at least one entry in the list.
  • Page 43 System Telephones Do Not Disturb (Setting on/ off) ST 20/25 ST 30 DECT 30 You can set Do Not Disturb for the first or second internal number of your extension and also for internal and or external calls. If an extension is ringing you while this feature is set then busy tone will be returned.

  • Page 44: Switching Between Day And Night Service

    System Telephones Notes ST 20/25 ST 30 DECT 30 If Do Not Disturb is activated: External Calls are indicated in the Display only but can be picked up. -You can still make calls.When you pick up the receiver,the special dial tone will remind you that Do Not Disturb is set to on.
  • Page 45 System Telephones Night Service on/ off via Special Function Button ST 20/25 ST 30 DECT 30 If a function button and line has been assigned permanently to your extension, then you can switch this line to Night Service by simply pressing the “AVA 2 ”...
  • Page 46 System Telephones Switching Call Forwarding (Extension Call Forwarding) on/off ST 20/25 ST 30 DECT 30 With this setting incoming calls can be forwarded to alternative extensions -after a preset number of rings the call remains unanswered. -Immediately if the telephone is busy and call waiting indication is not possible. This feature can be set at any time from any extension or remotely for any exchange line connected to your system.
  • Page 47 System Telephones Call Forwarding (on/off) with Special Function Button ST 20/25 ST 30 DECT 30 If a telephone number has been permanently assigned to your extension on Set Up of the AVA 3 function button, (Call Forward) then you can switch this feature on or off at the push of a button.
  • Page 48 System Telephones Call Deflection Forwarding a call during the ringing phase ST 20/25 ST 30 DECT 30 Providing this feature is available from your network provider you can forward an incoming call to another extension or outside number whilst ringing. This is useful if you do not wish to answer a particular call.

  • Page 49: Announcement (Paging)

    System Telephones Announcement ST 20/25 ST 30 DECT 30 You can make an announcement via the telephone system either via a connected PA System (AS3X only) or through system telephones. Announcement (Paging) With the receiver on hook. Press the ANNOUNCEMENT Button. An acknowledgement tone sounds.
  • Page 50 System Telephones Switch Auto Dialling on/ off ST 20/25 ST 30 DECT 30 AQ1N Press SET 1 * Press 1 for off Press 2 for on Press SET to end programming Notes If the called party is busy, the telephone system attempts to redial the external phone number every 10 seconds.

  • Page 51: Voice Message

    System Telephones Busy on Busy on/off ST 20/25 ST 30 DECT 30 The receiver is on hook.By pressing the BUSY ON BUSY Button you switch this feature on or off. Notes An ISDN terminal that is connected in parallel to the telephone system on a point-to- multipoint line and to which the same number as the system has been assigned will always ring, regardless if BUSY ON BUSY is active or not.
  • Page 52 System Telephones Voice Message to a Group ST 20/25 ST 30 DECT 30 With the receiver on hook. Press the VOICE MESSAGE Button. If at least one of the system telephones belonging to the group is free, you and the voice message participants hear the acknowledgement tone.You can make your voice announcement in the hands free mode or you can use the receiver.
  • Page 53 System Telephones On Hearing an Announcement ST 20/25 ST 30 DECT 30 On hearing the announcement Press the SPEAKER Button or lift the receiver. You will be automatically connected to the announcing extension. If you are the only extension to which this announcement is directed and providing your phone is programmed for automatic microphone activation, then...
  • Page 54 System Telephones To place a Call on Hold ST 20/25 ST 30 DECT 30 You can put a call on hold in order to make an enquiry call via the ISDN exchange, however this is only possible if your line is a Point-To-Multipoint connection. Note: This feature may not be available from your network provider.

  • Page 55: Remote Dial Functions

    System Telephones Remote Dial Functions ST 20/25 ST 30 DECT 30 With this feature it is possible to dial a number on behalf of another extension. (i. e. the Secretary for the Manager) This feature must be enabled on the extension for which calls can be made.

  • Page 56: Malicious Call Identification (Mcid)

    System Telephones Malicious Call Identification (MCID) ST 20/25 ST 30 DECT 30 This feature will have to be supplied by your network provider. The ISDN exchange will store the callers number and the date and time of the call. This trace can be activated during the call or after the caller has hung up but must be activated before you terminate the call.

  • Page 57: Conference

    System Telephones Conference ST 20/25 ST 30 DECT 30 Three Party Conference via your Phone System You can hold a three party conference with analogue or digital extensions of the system. Or with one external call and one extension Or with two external calls. Note you will use 2 lines (B Channels) Three Party Conference via the ISDN Telephone Exchange (PTMP lines only) Note this service is a feature of the Telephone Exchange and may not be available.
  • Page 58 System Telephones Internal - External Three Party Conference ST 20/25 ST 30 DECT 30 Whilst on an external call Press the SPLIT Button Dial the required telephone number Press the conference button once the called party has answered. You hear the acknowledgement tone, the three party conference call is established.
  • Page 59 System Telephones Notes ST 20/25 ST 30 DECT 30 Three Party Conference via the Telephone System. An incoming – or doorphone call will be signalled to the conference with the call waiting tone if the called extension is part of the conference. The Pick Up of a call is only possible by the extension who established the conference (Conference Manager) by pressing the SPLIT button and selecting the call with the next button.

  • Page 60: Least Cost Routing (Lcr)

    System Telephones Least Cost Routing (LCR) ST 20/25 ST 30 DECT 30 This feature will make use of various network providers offering cheap call rates. Calls are routed depending on the STD Code dialled which is also dependent on the time and day of the week.
  • Page 61 System Telephones Call Split (Brokers Call) switching between calls ST 20/25 ST 30 DECT 30 Brokers Call is a feature whereby you can talk to one internal and one external call in turn without connecting them. Call Split is the same feature but it is possible to do this between external calls.
  • Page 62 System Telephones Storing the Last Number (incoming or outgoing) ST 20/25 ST 30 DECT 30 The last five numbers incoming or outgoing will be stored in your phone. Any of these five numbers can be called back or transfered to your own personal phone memory. Note in order to perform this function you must have a button programmed on your phone called ‘Clipboard‘...
  • Page 63 System Telephones Carrier Access Code – on a Call by Call basis ST 20/25 ST 30 DECT 30 You can select an alternative network provider on a Call by Call basis with an assigned function button. Press the function button to select a provider and dial the required telephone number.
  • Page 64 System Telephones Parking a Call ST 20/25 ST 30 DECT 30 You can park an external call in the system and retrieve this from another extension. The parked call will engage the line (B Channel). The parked caller will hear Music on hold (if enabled).
  • Page 65 System Telephones Notes ST 20/25 ST 30 DECT 30 You can retrieve a parked call from any telephone. On the standard phone dial *22 to retrieve a parked call. If several calls are parked then the first one will be returned. Outgoing call incur charges when parked. Baby Listening / Room Monitor Any phone can be used for this feature (system- or standard phone) The phone set to Room Monitor (Baby Listening can be called from any telephone either internal or external.

  • Page 66: Switching Relays

    System Telephones Switching Relays ST 20/25 ST 30 DECT 30 The telephone system has two potential free relays R1 and R2 which can be switched remotely. You could activate a bell or another door opener. If no door phone TFE 1 (FTZ 123 D12) is connected to the telephone system then the relay contacts T0 (relay R3)and TS (relay R4)can also be used for other functions.
  • Page 67 System Telephones Enquiry ST 20/25 ST 30 DECT 30 You can place your current call on hold, while you talk to an extension or another external call. The caller on hold will hear Music on Hold and can not overhear your conversation. Whilst on an enquriy call you can use all functions such as telephone book, paging etc.
  • Page 68 System Telephones Automatic Call Back ST 20/25 ST 30 DECT 30 You can set up an automatic call back if the number you are calling is busy. This feature is only available to subscribers of ISDN lines. Your phone will ring as soon as the called party replaces the receiver.
  • Page 69 System Telephones Viewing Extension Status ST 20/25 ST 30 DECT 30 It may also be possible that several functions are active, this will be indicated by the red flashing LED and the ‘!‘. You can view the status and or messages in order of succession. Scrolling through Display Messages The receiver is on hook.
  • Page 70 System Telephones Switch Pop Up Menu on/off ST 20/25 ST 30 DECT 30 !293 Enter programming mode. !293 & Select desired function with NEXT and & confirm with OK . Press SET to end programming. On the DECT 30 the Pop Up menu is always set to on.
  • Page 71 System Telephones Storing Phonebook Numbers (Central Dialling Memory) ST 20/25 ST 30 DECT 30 Up to 1000 telephone numbers and names can be stored in the central dialling memory. The numbers can be recalled by pressing the Phonebook button available on every system phone. Entries can be retrieved alphabetically.
  • Page 72 System Telephones Changing a Number in the Phonebook ST 20/25 ST 30 DECT 30 AQ52 Press the SET and PHONEBOOK button to access this programming area or go directly to the input section by pressing SET 52. & Select the program item by pressing NEXT &...
  • Page 73 System Telephones Deleting a Number from the phonebook ST 20/25 ST 30 DECT 30 AQ53 Press SET and the PHONEBOOK button to access this program area or go directly to the input section by pressing && SET 53 && Select the program item with NEXT Confirm the selection Enter the location of the stored number (between 000 and 999), ie.
  • Page 74 System Telephones Store a Direct Call Number ST 20/25 ST 30 DECT 30 AQ55 Press SET and the PHONEBOOK button to access this program area or go directly to the input section by pressing SET 55 && Select the program item with NEXT &&...
  • Page 75 System Telephones Changing the retrieval method ST 20/25 ST 30 DECT 30 With the handset on hook. Select retrieval method Select the desired dialling menu (Vanity, &$ AIJH &$ numerical,alphabetical) and confirm selection Phonebook (Numeric retrieval) With the receiver on hook. Initiate abbreviated dialling by pressing the Phonebook button.
  • Page 76 System Telephones Phonebook (Alphabetic retrieval) ST 20/25 ST 30 DECT 30 With the receiver on hook. Initiate abbreviated dialling by press the Phonebook button. & Press the NEXT button to move to the input for & the second letter.The input cursor flashes Enter the second letter,i.
  • Page 77 System Telephones Redial a Number from the Phonebook ST 20/25 ST 30 DECT 30 With the receiver on hook. Initiate abbreviated dialling by pressing the Phonebook button.You are in the last used method of retrieval(numeric or alphabetical). If necessary,press the “shift ” button to switch to the another method of retrieval.
  • Page 78 System Telephones Telephone Lock - Emergency/Direct Call (Baby Call) ST 20/25 ST 30 DECT 30 You can protect your telephone against unauthorised use by locking it. If your telephone is locked,you can: -only call extensions -accept all incoming calls and transfer them to extensions -only call the stored emergency and direct call phone number.
  • Page 79 System Telephones Unlocking your Phone (without a Function button) ST 20/25 ST 30 DECT 30 AQ13 Press SET 13. Enter your PIN if prompted. The current setting is displayed “0 ”:Unlock the telephone Press the “set ” button. This will end the unlocking procedure. Emergency Call The telephone is locked and the receiver is on hook.
  • Page 80 System Telephones Appointment Call (Non-Recurring) ST 20/25 ST 30 DECT 30 Your telephone can remind you of an appointment. At a set date and time your phone will ring to remind you. This function can be switched on or off at any time. An appointment call will ring even if your phone has been set to DO NOT DISTURB.
  • Page 81 System Telephones Receiving an Appointment Call ST 20/25 ST 30 DECT 30 The appointment call rings at the set time.Your display shows the “ Appointment call ”message for 20 seconds.The red LED flashes. The flashing clock symbol and the flashing red LED reminds you of the passed appointment.

  • Page 82: Timer Functions

    System Telephones Timer functions ST 20/25 ST 30 DECT 30 The telephone system has a total of 10 timers. These can be used to activate certain functions at specific times. The following features can be time controlled: -Day / Night Service -Internal call forwarding -Busy on Busy -External line access...
  • Page 83 System Telephones Switching over the door call variant ST 20/25 ST 30 DECT 30 Which phones are to ring when the bell push is pressed are set with the doorphone setting va- riant 1 and 2, day- night service call distribution setting. The doorphone class of service can be switched from any telephone, internal or external.
  • Page 84 System Telephones Doorphone Diversion to External Number ST 20/25 ST 30 DECT 30 You can divert your doorphone to any external number, including mobile, if you want to be contactable by a visitor even though you are not in the building . Regardless of the set diversion the internal extension will still ring and can also be answered by the extension.
  • Page 85 System Telephones Operating the Doorphone and Door opener ST 20/25 ST 30 DECT 30 You can speak to someone at the door if your system has a doorphone (TFE) connected to it. Your phone will ring with a distinctive ringing sequence if a visitor presses the bell push at the doorphone.
  • Page 86 System Telephones Sending CLIP or COLP ST 20/25 ST 30 DECT 30 The telephone system transmits your phone number to another ISDN subscriber before the connection is established (default setting of the system). Two types of settings are available within the ISDN network: Forwarding the telephone number to the called party (CLIP = Connected Line Identification Presentation) Your telephone number will be forwarded to the subscriber you are calling.
  • Page 87 System Telephones Diversion from - Divert other Extensions ST 20/25 ST 30 DECT 30 You can divert other extensions to your own which may momentarily not be staffed. After the diversion is enabled, the diverted phone will not ring for any further calls. Calls can still be made normally from the diverted extension.
  • Page 88 System Telephones Diversion to -diverting calls to another phone ST 20/25 ST 30 DECT 30 Diversion via the Phone System You are able to divert all calls for any phone either to another extension or via the second B channel to any number worldwide. You are able to select: -Divert all Calls -Divert when Busy...
  • Page 89 System Telephones Diversion to – enable feature with function button ST 20/25 ST 30 DECT 30 Select this feature by pressing the DIVERSION TO function button the current status will be displayed. Enable or disable the diversion by pressing the ENTER button.
  • Page 90 System Telephones Call Forwarding ST 20/25 ST 30 DECT 30 Diversion via the public switched telephone network. Call forwarding can only be setup if this feature has been ordered from your telephone exchange.If call forward is carried out on a Point to Point (PTP) connection then the entire line including all DDI‘s are forwarded.
  • Page 91 System Telephones Call Forward on/ off ST 20/25 ST 30 DECT 30 Press the ‘ISDN Call Forward‘ button. The system will display for which line call forwarding is set and to which destination number and if this is enabled or disabled. &...
  • Page 92 System Telephones Display and delete call charges ST 20/25 ST 30 DECT 30 By using a "Units" button, you can display on a system phone the meter total and last call charge per extension which then can be deleted individually. If you delete the meter total of an extension then the last call cost will also have been deleted.
  • Page 93 System Telephones Setting the line feed for the Printer ST 20/25 ST 30 DECT 30 The line feed of the printer can be set between 0 and 3 lines. hS705ª Enter program mode: hS73845Z ª Set the desired line feed: 0,1,2,3 hS700ª...
  • Page 94 System Telephones Call Charges – Display your own ST 20/25 ST 30 DECT 30 Your telephone system can display call charges, if you have requested this feature from the network operator, either during or at the end of a call. You can display -charges during a call in progress -available balance –...
  • Page 95 System Telephones Call Charges – Display the total of the last call ST 20/25 ST 30 DECT 30 With the receiver on hook.Press the “units ” button. The costs of the last call will be displayed. & Press the “next ”button. &...
  • Page 96 System Telephones System Redial ST 20/25 ST 30 DECT 30 In the extended redial memory, the telephone system stores the last five external phone numbers that you have dialled. You can select one of these external phone numbers and you can dial by simply lifting the receiver.
  • Page 97 System Telephones Wake Up Call – Repeated Appointment Call ST 20/25 ST 30 DECT 30 Your can place a Wake Up Call from your phone. The Wake Up Call will ring your phone for one minute with increasing volume. The snooze function can be activated at the push of a button during the wake up call which will then be supsended and repeated every 10 minutes for a maximum of one hour.
  • Page 98 System Telephones Receiving a Wake Up Call ST 20/25 ST 30 DECT 30 The Wake Up Call will ring your phone at the set time and the LCD will display WAKE UP CALL. Press the ESC button to switch off Wake Up for today. The next Wake Up Call will ring your phone again at the same time the next day.
  • Page 99 System Telephones Single Button Dialling ST 20/25 ST 30 DECT 30 Your system phone can store up to 20 different telephone numbers. Numbers can be called at the push of a button. Each feature button can be programmed to store a personal number, not accessable from other extensions.
  • Page 100 System Telephones Storing a Personal Number ST 20/25 ST 30 DECT 30 AQA z Press SET and select function button to store number into. (if you program the button for the second level, then press the shift button first followed by the function button) If applicable a number already stored will be displayed.
  • Page 101 ST 30 DECT 30 An AGFEO ST 30 system phone can be expanded with a ‘A Modul 30‘ telephone answering machine. The answering machine can be switched on or off from any extension or remotely from any telephone number. The module can be recorded with two messages, one for nor- mal operation and one for announcement only mode.
  • Page 102 System Telephones Log In / Log Out ST 20/25 ST 30 DECT 30 Press the button GROUP. If you have been logged into a group the display will show LOGGED OUT FOR GROUP NN. Whereby NN is the group number or group name. If you press the GROUP button again then you will be logged in again and the display will read LOGGED IN FOR GROUP NN.
  • Page 103 System Telephones ST 20/25 ST 30 DECT 30 1 - 95...
  • Page 104 System Telephones ST 20/25 ST 30 DECT 30 1 - 96...
  • Page 105 System Telephones ST 20/25 ST 30 DECT 30 1 - 97...
  • Page 106 Analogue and ISDN-Phones 2 - 2...
  • Page 107 Analogue and ISDN-Phones External Line Access Depending on your preference the system offers different modes to connect to an outside line. Spontaneous seizure with internal will connect any number dialled to the exchange line. To dial an extension you prefix the extension number with #. If your phone has no # button then you are unable to make any internal calls.
  • Page 108 Analogue and ISDN-Phones Making a Call (Using Acces digit) Outside line seizure on the combination port – When an outside line is seized by dialling“9", the telephone service is assigned. Forwarding your number. The telephone number which has been allocated to your extension will be forwarded to the called party.
  • Page 109 Analogue and ISDN-Phones Spontaneuos Outside Line Seizure (no internal calls) Q P Z External call Lift receiver enter external phone external dial tone number In this mode no internal calls can be made. External Acces with specific MSN You may send another MSN number other then the one allocated to you to the network. P S 0 0 P Z P R P Z Lift receiver...
  • Page 110 Analogue and ISDN-Phones Notes If Error tone is returned to you after dialling the line access code then your extension is call barred. Barred Calls – You will not be able to make calls for which your extension is call barred. If you try and make a call to a barred number, error tone will be returned to you.
  • Page 111 Analogue and ISDN-Phones Accepting Incoming Calls Incoming calls will be signalled with a different ringing cadence for incoming-, extension- and doorphone calls. You can also be called whilst already on a call, this will be indicated to you by a call waiting tone in your handset. You are called lift receiver conduct the call...
  • Page 112 Analogue and ISDN-Phones Rejecting an external waiting call T Q P r P S 21 You are on a call Press R the Reject the waiting Continue your call and hear the call call is placed call waiting tone on hold Notes If you hear error tone when trying to answer a waiting call, then the call waiting tone is for the other party.
  • Page 113 Analogue and ISDN-Phones Internal Transfer with announcement P ª Conduct external enquiry, external Enter internal Announce transfer external call call is placed on phone number external call call hold Internal Transfer without announcement P ª Conduct external transfer external enquiry, external is Enter internal call call...

  • Page 114: Call Waiting / Call Back When Free

    Analogue and ISDN-Phones Call waiting / Call Back when free An extension already on a call will hear call waiting tone if called by another extension or outside call. If the extension does not answer your call then you can request ringback when free.
  • Page 115 Analogue and ISDN-Phones Notes Call waiting announcement - You cannot announce yourself as a waiting caller to an internal user - from whom a callback is already expected. - whose connection is set to the answering machine, fax, modem or combined unit terminal type, - who has activated call waiting protection on his telephone.

  • Page 116: Call Waiting

    Analogue and ISDN-Phones Call Waiting A call waiting to be answerend can be signalled with the CALL WAITING TONE whilst already on a call. This tone is an audible sound indicated in your handset. This feature can be switched on or off. If this feature is set to off, then callers will hear the busy tone when your extension is in use.

  • Page 117: Do Not Disturb

    Analogue and ISDN-Phones Pick Up a door call P S 11 Door call on another Lift the receiver on Pick up door call Doorphone Number Conduct call telephone your telephone Pick Up (from Answering machine) Lift the receiver on Conduct external Answering machine Enter the answering your telephone...

  • Page 118: Switching Between Day And Night Sevice

    Analogue and ISDN-Phones Do Not Disturb on/off P S 43PZ 1 = 1 internal number 1 = internal calls 2 = 2 internal number 2 = external calls 0 = both internal numbers 3 = all calls 0 = off Lift receiver Do not disturb for Select internal...
  • Page 119 Analogue and ISDN-Phones Night Service on / off from an external source Lift receiver Enter the direct dialling Ringing tone Wait for 5 seconds Enter the code number in or multiple subscriber 2 to 3 rings internal music on of the switching box number of the switching hold within 15 seconds as a...
  • Page 120 Analogue and ISDN-Phones Internal Call Forwarding on / off P S 54 1 = on 0 = off 2 = all off 3 = all on Lift receiver Switch call variant 3 on / off: Enter phone number to Conclude switch individually input Pª...
  • Page 121 Analogue and ISDN-Phones Auto Dialling (Hotline) With this feature a pre-set number is dialled within 10 seconds after lifting the receiver. Calls can still be made normally providing dialling commences within 10 seconds. Switch Auto Dialling on/ off P S 5 0 P Z P ª...
  • Page 122 Analogue and ISDN-Phones Notes Check your Auto Dialling setting after programming the external phone number. Activate the Auto Dialling mode, lift the receiver, wait -until the external phone number is dialled and check that the right connection is -established. The Auto Dialling function has preference over all other external connections. If necessary, one line (one B-channel) will be force released in order to complete autodial.

  • Page 123: Announcement

    Analogue and ISDN-Phones Voice Message Announcement You can use your telephone system like an intercom,i.e.you can make a voice message announcement to system phones connected to the system in the form of a: -Announcement to one, a group or all system telephones -Announcement to a defined group of system telephones (see “Group formation ”).
  • Page 124 Analogue and ISDN-Phones To place a Call on Hold You can put a call on hold in order to make an enquiry call via the ISDN exchange, however this is only possible if your line is a Point-To-Multipoint connection. Note: This feature may not be available from your network provider.
  • Page 125 Analogue and ISDN-Phones Remote Dial Functions With this feature it is possible to dial a number on behalf of another extension. (i. e. the Secretary for the Manager) This feature must be enabled on the extension for which calls can be made. At the time system phones only can set up calls for other extensions.
  • Page 126 Analogue and ISDN-Phones Malicious Call Identification (MCID) This feature will have to be supplied by your network provider. The ISDN exchange will store the callers number and the date and time of the call. This trace can be activated during the call or after the caller has hung up but must be activated before you terminate the call.
  • Page 127 Analogue and ISDN-Phones Three Party Conference (with two other extensions) P r Z P T P r S 61 You are conducting Enquiry, enter Conduct Enquiry, enter conference Acknowledgement an internal call internal phone inquiry call code tone, Conference number with three parties Internal - External Three Party Conference...

  • Page 128: Least Cost Routing (Lcr)

    Analogue and ISDN-Phones Least Cost Routing (LCR) This feature will make use of various network providers offering cheap call rates. Calls are routed depending on the STD Code dialled which is also dependent on the time and day of the week.
  • Page 129 Analogue and ISDN-Phones Parking / Retrieving a Call P S 22 P ª Acknowledgement Replace receiver You are conducting Enquiry Enter the parking tone The call is parked. an external call code P S 22 Pick up receiver Enter the parking The call is unparkt, conduct call code Activating/deactivating Parking with...
  • Page 130 Analogue and ISDN-Phones Set Up Room Monitor P S 45 Lift receiver in the Initiate room - Acknowledgement Place receiver next room to monitor monitoring tone to the guarding telephone Calling the Room Monitor Extension P ® Lift receiver Enter the guarding Listen into the room telephone’s internal phone number...

  • Page 131: Switching Relays

    Analogue and ISDN-Phones Switching Relays The telephone system has two potential free relays R1 and R2 which can be switched remotely. You could activate a bell or another door opener. If no door phone TFE 1 (FTZ 123 D12) is connected to the telephone system then the relay contacts T0 (relay R3)and TS (relay R4)can also be used for other functions.
  • Page 132 Analogue and ISDN-Phones Enquiry You can place your current call on hold, while you talk to an extension or another external call. The caller on hold will hear Music on Hold and can not overhear your conversation. Whilst on an enquriy call you can use all functions such as telephone book, paging etc.
  • Page 133 Analogue and ISDN-Phones Notes When making an external enquiry / brokering you must always seize the outside line by pressing „0“, even if spontaneous outside line seizure with internal is set on the telephone. An outside caller will hear Music on Hold if placed on hold. If you replace the receiver during an enquiry: - You clear the current call, - You receive a callback if a call is still on hold,...
  • Page 134 Analogue and ISDN-Phones Storing and Dialling Phonebook Numbers (Central Dialling Memory) You can centrally store up 1000 important external phone numbers and affiliated names in the telephone system. These telephone numbers can be retrieved from any analogue phone. As well as normal phone numbers you can also store code digit procedures in your phonebook using the S and R keys.This means you can then use all the procedures on telephones which do not support the S and R keys.
  • Page 135 Analogue and ISDN-Phones Notes You can set in the configuration of the system, if extensions which have no line access can dial numbers from the phonebook. If your extension is barred, then you cannot dial numbers from the phonebook which fall into this category.
  • Page 136 Analogue and ISDN-Phones Telephone lock - direct call (baby call) You can protect your telephone against unauthorised use by locking it. If your telephone is locked,you can: -only call extensions -accept all incoming calls and transfer them to extensions -only call the stored emergency and direct call phone number. In addition you can use automatic dialling (Hotline) but this feature must have been enabled before locking your phone.
  • Page 137 Analogue and ISDN-Phones Pogramming Telephone Lock (PIN) P S661 P Z P Z Q P ª Lift receiver Program PIN Enter old PIN Enter the new 4-digit PIN (0000 Replace to 9999), acknowledgement receiver tone Clearing Telephone Lock (PIN) P S660 P Z P ª...
  • Page 138 Analogue and ISDN-Phones Notes The „Telephone Lock- Direct Call (baby call)“ feature cannot be used on ISDN telephones. Timer Functions The telephone system has a total of 10 timers. These can be used to activate certain functions at specific times. The following features can be time controlled: -Day / Night Service -Internal call forwarding -Busy on Busy...
  • Page 139 Analogue and ISDN-Phones Doorphone Diversion to External Number You can divert your doorphone to any external number, including mobile, if you want to be contactable by a visitor even though you are not in the building . Regardless of the set diversion the internal extension will still ring and can also be answered by the extension.
  • Page 140 Analogue and ISDN-Phones Doorphone Diversion on / off from external Lift receiver Enter the direct dialling Ringing tone 2 to 3 Wait for 5 seconds Enter the code number of in number or multiple rings internal music on the switching box within subscriber number of the hold 15 seconds as a DTMF...
  • Page 141 Analogue and ISDN-Phones Doorphone Night Service on / off P S53P Z Q P ª 4 = off 5 = on Lift receiver Doorphone Night on / off: Replace Acknowledgement Service on/off receiver tone Doorphone Night Service on / off from external Lift receiver Enter the direct dialling...
  • Page 142 Analogue and ISDN-Phones Operating the Doorphone and Door opener You can speak to someone at the door if your system has a doorphone (TFE) connected to it. Your phone will ring with a distinctive ringing sequence if a visitor presses the bell push at the doorphone.
  • Page 143 Analogue and ISDN-Phones Operating the Door opener during an external conversation P S12 You are conducting Enquiry Operate the door opener; it Acknowledgement tone an external is on for 3 seconds conversation Return to external Continue external conversation conversation Communicating a caller’s phone number on the internal S0 bus When an external ISDN subscriber calls, the telephone system is transmitting the caller’s phone number to the called ISDN terminal (ISDN telephone or PC with an ISDN card) on...
  • Page 144 Analogue and ISDN-Phones Setting COLP to on / off P S67P Z P ª 1 = on 0 = off Lift receiver COLP On / off: Acknowledgement Replace receiver tone Setting CLIP to on / off P S68P Z P ª 1 = on 0 = off Lift receiver...
  • Page 145 Analogue and ISDN-Phones Notes Calls can only be diverted once. Calls diverted to you are ringing your extension only even if you have set a ‘Diversion to‘ on your phone. A “Diversion from ”a phone were the Do Not Disturb feature has been set to your extension is possible.
  • Page 146 Analogue and ISDN-Phones Diversion To - on P S58 1 = permanent 1 = external destination 2 = on busy 2 = internal destination 3 = if no answer 3 = abbreviated dialling destination Lift receiver Diversion To - on Enter the variant of Enter the type of diversion destination:...
  • Page 147 Analogue and ISDN-Phones Notes A diversion will not be carried out if the call to be diverted has already being once diverted. Diversions to an extension were Do Not Disturb is set are not possible. Returned calls, Alarm and Appointment Calls cannot be diverted. Diversion to external subscriber: A line must be available for diversions to an outside number.
  • Page 148 Analogue and ISDN-Phones Permanent call forwarding - on P S63 1 = external phone number 2 = phonebook number Lift receiver Enter the code for permanent Diversion destination: Diversion: Enter the system or call forwarding multiple subscriber number P ª Conclude input Destination:Enter the Conclude...
  • Page 149 Analogue and ISDN-Phones Call forwarding - clear P S633 P Z Q Pª enter the system place the Lift receiver enter the code for clear confirm the input, wait or multiple receiver on call forwarding for the subscriber hook acknowledgement tone number Notes You can only program a call forwarding destination if this has not already being forwarded.

  • Page 150: Display Call Charges On An Analogue Phone

    Analogue and ISDN-Phones Display Call Charges on an analogue phone On an analogue phone, you only can display call charges if the phone has a meter. To display call charges, you must activate communication of the charge pulses for your phone on your phone.

  • Page 151: Clip - Display Caller's Phone Number

    ISDN-Phones Telephone Answering Machine (TAM) An AGFEO ST 30 system phone can be expanded with a ‘A Modul 30‘ telephone answering machine. The answering machine can be switched on or off from any extension or remotely from any telephone number. The module can be recorded with two messages, one for nor- mal operation and one for announcement only mode.

  • Page 152: Groups

    Analogue and ISDN-Phones Extended CLIP functions You also have the possibility of using various options of the phone number transmission which you can switch on for the whole system with a code number procedure. - Clip off - display phone numbers only - display the name from the phone book (if available) - display date and time as well - in the case of an internal diversion, display for which connection the call was intended (this...

  • Page 153: Callthrough

    Analogue and ISDN-Phones Callthrough You may use the MSN of your switchbox as low-cost priority number for your mobile phone (ask your cellular provider). When calling your switchbox from your mobile, you can use abbreviated dialling from your system´s telephonebook. The telecommunictaion system then calls the subscriber you have chosen on the second B-channel.
  • Page 154 Analogue and ISDN-Phones Wake Up Call – Repeated Appointment Call Your can place a Wake Up Call from your phone. The wake up call will be completed once you lift and replace the receiver. The Wake up call will ring your extension even if do not disturb is set. Switch off Wake Up Call h P S160 P Q ª...
  • Page 155 Analogue and ISDN-Phones Set Wake Up Call days from Analogue or ISDN Telephones You can specify on which days the alarm will be triggered on your analogue or ISDN telephone after you have entered an alarm time S166 ª Enter digits, according to the list below 0 = all off 8 = Monday to Friday 9 = Monday to Sunday...
  • Page 156 Programming your System ST 25 ST 30 DECT 30 3 - 2...
  • Page 157 Programming your System Programming via PC ST 25 ST 30 DECT 30 After installation, your telephone system is prepared to enable you to immediately conduct telephone calls in the usual fashion and to directly benefit from further advantages of the system.

  • Page 158: Programming From The System Telephone Or A/B Telephone

    Programming your System Programming from the system telephone or a/b telephone ST 25 ST 30 DECT 30 After installation, your telephone system is prepared to enable you to immediately conduct telephone calls in the usual fashion and to directly benefit from further advantages of the system.
  • Page 159 Programming your System Notes on programming with S - procedures ST 25 ST 30 DECT 30 Programming with the S procedure always covers the steps: Start programming mode, input and exit programming mode. When programming, pay attention to the dial tones or dial pulses in the handset. Wait after enter- ing every digit until the digit has been dialed.
  • Page 160 6 = 50 to 600 ms Acknowledgement tone Replace handset ª Continue programming or quit programming mode with *700 ! Notes You can adjust the flashtimes for analogue connections of the AS 40, 40 P, 4000, 100 IT 3 - 6...
  • Page 161 Programming your System Setting the ringer rhythm for incoming external calls ST 25 ST 30 DECT 30 In order to distinguish between calls to dif- ferent numbers, the phone numbers in the system can be assigned four different ringer rhythms instead of the normal external call ringer.
  • Page 162 Programming your System Variable call times of the TFE’s ST 25 ST 30 DECT 30 The call times of the TFE’s can be set. You can select the call times freely between 10 and 240 seconds. This is done by the following code number procedure: The call time must be entered in 3 digits (e.g.
  • Page 163 Programming your System Enter Codes ST 25 ST 30 DECT 30 !9*1 AQ9N1 System PIN !9*1 Set 9*1: Initiates Programming If the System PIN is required after pressing „9“ enter 4 Digit PIN. Switch on: "2" Switch off: "1", "enter", the actual code is shown in the display.Press „Clear“...
  • Page 164 Programming your System Enter System PIN ST 25 ST 30 DECT 30 Programming mode must be started by entering: *705 hS7261ZQª Lift receiver, *7261, enter 4 digit System PIN Acknowledgement tone, replace receiver Continue programming or end programming mode by entering: *700 ! Delete System PIN Programming mode must be started by entering: *705...
  • Page 165 Programming your System Delete Charge PIN ST 25 ST 30 DECT 30 Programming mode must be started by entering: *705 Lift receiver, *7280, hS7280Qª delete Charge PIN Acknowledgement tone, replace receiver Continue programming or end programming mode by entering: *700 ! Enter Switchbox PIN Programming mode must be started by entering: *705...

  • Page 166: Maintenance/ Testing

    Programming your System Maintenance/ Testing ST 25 ST 30 DECT 30 These functions must only be executed by a service technician. - Display of the system type and of the software version number - Setting the countrycode - Service number define - System restart (all user data is loaded anew into the RAM).
  • Page 167 Programming your System Running the Maintenance and Testing Programm ST 25 ST 30 DECT 30 Software Version and System Type !9#1 AQ9L1 !9#1 Set 9#1: Initiates Programming. Pay attention to the display: You must enter the 4-digit setup code if it is prompted after you enter the number 9.
  • Page 168 The System will resetted to delivery Settings System phone registration You can run 2 System Phone on every internal S0 of an AGFEO ISDN System. During configuration of the System every phone is registered with a primary and perhaps a secondary extension number.
  • Page 169 Programming your System Changing extension number of a system phone ST 25 ST 30 DECT 30 !9#6 AQ9L6 set9#6: Start programming !9#6 & choose extension number with next & press enter to registrate the system phone with the highlited number. Remote setting - Remote configuration By means of "remote setting - remote configuration", your specialist dealer can program...
  • Page 170 Programming your System Remote Setting - Remote configuration ST 25 ST 30 DECT 30 set *:Inititates Programming enter Remote Configuration Number Confirm with enter.You can decide if the setting is allowed without & "next", with configuration of the phonebook. & end programming with set, remote configuration is allowed for eight hours.

  • Page 171: Downloading New Software

    ST 30 DECT 30 The AGFEO ISDN telecommunications systemd can be updated to the latest software ver- sion without tampering with the telecommunications system hardware. You can download the new software into the telecommunications system via a PC connected to the telecom- munications system’s serial RS 232 C interface.
  • Page 172 Programming your System Loading the telecommunications system’s system data ST 25 ST 30 DECT 30 Copy the stored system data back from the PC into the telecommunications system. The telecommunications system now operates with the new software. Update Dect Module Firmware You can Update your DECT Module Firmware by using the Menu System of the ISDN System.

  • Page 173: Advanced Users Programming

    Programming your System Advanced Users Programming ST 25 ST 30 DECT 30 You can reach each program directly by pressing and by entering the program number. You do not need to remember the program numbers. If you are experienced with programming trees, you can also navigate in the programming tree by pressing the &...

  • Page 174: Programming Tree

    Programming your System Programming tree ST 25 ST 30 DECT 30 1 Call Variant 2/ Dorr Call Variant 2 (Nightservice on/off) 2 Do not Disturb ......(internal/external, on /off) 1 Function 3 Telephone Lock ......(on/ off) 4 Call waiting ........ (on/ off) 5 Appointment Call ......
  • Page 175 Programming your System Programming tree ST 25 ST 30 DECT 30 6 TAM and SMS Refer to Manual A Module 30 7 Charges 1 Own Charges ......8 ISDN- 1 ISDN call forwarding ....(always/on busy/ on no reply) Functions 2 Clip ..........
  • Page 176 Programming your System Programming tree ST 25 ST 30 DECT 30 0 Sensor Menu 1 Alarm activation ......2 Signalling ........1 Nightservice ........... 2 external forwarding 3 Sensor Settings 1 forwarding number ........... 2 Announcements(with AIS Module only) ........... 3 Sensor Timing (refer to page 1-98) ...........
  • Page 177 Programming your System ST 25 ST 30 DECT 30 3 - 23...

  • Page 178: Communication Via Pc

    Communication via PC Software Overview The enclosed CD-ROM contains the following software: TK-Suite Basic or TK-Suite Configuration Tool and the TAPI drivers. To be friendly to our environment we have not included printed version of the individual programs as help will be available in each pro- gram by just clicking on the question mark.
  • Page 179 Communication via PC TK-Suite Set You can program the telephone system from your PC with TK-Suite Set. Call forwarding, ringing rhythms, day/night service and all ISDN parameters can be set quick and easy. With TK-Suite set you can save the telephone system configuration on your hard disc.
  • Page 180 Communication via PC Install TK-Suite Start the installation routine of TK-Suite. After you selected the installation folder and start up group, you will be asked from the TK-Suite Basic installation routine if the application should be installed as Single Work Station, Server – or Client version. Select Single User if you would like to use the Telephone System with one PC only.
  • Page 181 Communication via PC Install TK-Suite You select between an active an passive connection on installing TK-Suite Basic. ACTIVE: The connection to the Telephone System is permanent and the port to which the computer is connected is constantly in use and not available for any other application.
  • Page 182 Telephony-Interfaces. To connect the telephone system to this interface a Telephony Service Provider (TSP) from the ISDN hardware manufacturer, in this case AGFEO, is needed. The TSP is a driver which has to be installed on your PC. It will perform the requested TAPI functions and regulate the necessary data exchange between PC and the telephone system.
  • Page 183 Communication via PC PC- 7...

  • Page 184: Glossary

    Glossary Answering station - VST The answering station controls your ISDN connection. You can use some functions such as the ISDN call forwarding or the ISDN-hold via the answering station with the ISDN features. Appointment - wake-up The system telephones remind you of a fixed appointment (date/time) with the appointment call and flashing LED.
  • Page 185 Glossary Call forwarding - ISDN call forwarding With this ISDN service feature, calls for your ISDN connection can be forwarded worldwide to any other connection. You enter the destination number in your ISDN telecommunications system and activate the call forwarding in your public exchange. The exchange then re-routes all calls without the telecommunications system noticing (see call diversion).
  • Page 186 AS40 without the normal base station. You only need the handsets. Up to 4 of these cordless phones can set up a connection simultaneously and the AGFEO solution therefore provides double the performance in comparison with other cordless solutions on the internal S0 bus.
  • Page 187 Glossary Dialling preparation The dialling preparation enables you to first enter a number and then activate dialling by lifting the handset. This also applies for phone book and redialling. Direct call - baby call The direct call only works when the telephone is locked. Regardless which key is pressed, only the previously programmed phone number is dialled.
  • Page 188 Glossary Emergency call numbers The emergency call numbers can only be dialled with the system telephone lock activated. When the handset is on the hook you only need to press the Alt key plus asterisk * (emergency call 1) or # (emergency call 2) and confirm with OK to start dialling. External dialling External dialling means that you can make a call for another subscriber.
  • Page 189 Glossary Module slot Modular telecommunications systems have module slots. Phone book The telecommunications systems save external phone numbers and names in the phone book. System and value added telephones can use the alphanumerics of the phone book. Analogue telephones can dial the phone numbers with the speed dialling numbers. If a phone number is transmitted with an incoming call and this is in the phone book, the display of the system telephone displays the name instead of the number.
  • Page 190 Glossary Speed dialling - destinations in the phone book - according to numbers Phone numbers of certain external subscribers are stored in the speed dialling memories. Every memory slot has a speed dialling number under which the external phone number is stored.
  • Page 191 What to do in the event of malfunctions Checks - In the event of malfunctions on the telephone system, please check your operating actions by referring to the instruction manual. - Check whether the connectors of terminals and of the telephone system are inserted correctly.
  • Page 192 What to do in the event of malfunctions What to do in the event of malfunctions Malfunction Possible causes Remedy Telephone system Reset the telephone system programming unclear Reset the telephone system to the „as- delivered“ settings and reprogram it No dial tone after Power failure Check mains connection/fuses...
  • Page 193 What to do in the event of malfunctions Resetting the telephone system By resetting, you can restore the telephone system’s programming to a defined state. This may be necessary if you wish to reset unclear settings or if you wish to reprogram the telephone system.

  • Page 194: Appendix

    Appendix Rings All ringer rhythms for incoming calls begin with an initial 500 ms pulse, followed by a 2 se- cond pause. This is a technical requirement to allow caller identification (Calling Line Identification Presentation - CLIP). Thereafter the ring can be programmed differently to distinguish between calls to different extension numbers in the system (see diagram) Ring Rythms External Call...

  • Page 195: Tones

    Appendix Tones Dial tone - internal {{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{|||||||||||| Signals that you may dial after lifting handset - external {{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{ Continuous tone that you hear when you haved seized an outside line after dialling "9" or pressing an MSN key Ringing tone {{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{|||||||||||||||||| .

  • Page 196: Index

    Index Index Conference ........... 1 - 49, 2 - 22 Connecting a PC ........3 -3 Cost display ........... 1 - 10 About this User Manual ....... E - 2 CTI - computer telephony integratio ..E - 7 Accepting Incoming Calls ....1 - 25, 2 - 7 CTI - computer telephony integration ..
  • Page 197 Index Reset the System ......... 3 -14 Insertion of label strips for function buttons ringer rhythm ........3 -7 Intercom (Specific Extension) ....1 - 19 Rings ............. A - 12 Room Monitor ........1 - 57 Internal Call Forwarding on / off ..2 - 16 Internal Transfer ........
  • Page 198 Index Update Dect Module Firmware .... 3 -18 Vanity ............. 1 - 68, 2 - 30 Voice Message ........1 - 43 Voice MessageAnnouncement ..... 2 - 19 Wake Up Call ........1 - 89, 2 - 50 What to do in the event of malfunctions A - 10 World Clock ..........

  • Page 199: Index

    Tecnical Modifications The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of tecnical progress without prior notice. This documentation has been prepared with the utmost care and is revised regularly.

  • Page 200: Declaration Of Conformity

    Index Declaration of Conformity S - 6...
  • Page 201 Index S - 7...
  • Page 202 Index S - 8...
  • Page 203 Index S - 9...
  • Page 204 Ident no. 1529346 Subject to change without notice. No liability can be accepted for AGFEO GmbH & Co. KG errors contained in this Gaswerkstr. 8 document. D-33647 Bielefeld Printed in Germany Internet: http://www.agfeo.de 1042...

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