Dell U3818DW User Manual

Dell U3818DW User Manual

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Dell UltraSharp U3818DW Monitor
User's Guide
Model: U3818DW
Regulatory model: U3818DWb

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Summary of Contents for Dell U3818DW

  • Page 1 Dell UltraSharp U3818DW Monitor User’s Guide Model: U3818DW Regulatory model: U3818DWb...
  • Page 2 This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 Contact Dell........
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 Power Cable (Varies by Country) HDMI Cable DP Cable (DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) USB Type-C Cable • Drivers and Documentation Media • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information About Your Monitor...
  • Page 7: Product Features

    Product Features The Dell U3818DW flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: 95.29 cm (37.5-inch) viewable area display (measured diagonally).  • 3840 x 1600 (21:9) resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) About Your Monitor...
  • Page 9: Back View

    Regulatory label Lists the regulatory approvals. Stand release button Releases stand from monitor. Barcode serial number Refer to this label if you need to contact Dell for label technical support. Cable management slot Use to organize cables by placing them through the slot.
  • Page 10: Side View

    Side View Label Description USB downstream port Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.* USB downstream port Connect to charge your device. with Power Charging * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the...
  • Page 11: Bottom View

    Bottom View Bottom view without monitor stand Label Description AC power connector Connect the power cable. Security lock slot Secures monitor with security lock (security lock not included). HDMI port connector Connect your computer with HDMI cable. (1, 2) DisplayPort in Connect your computer with DP cable.
  • Page 12: Monitor Specifications

    ** To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s). Monitor Specifications Flat Panel Specifications Model U3818DW Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Aspect ratio...
  • Page 13: Resolution Specifications

    0 to 115 mm Tilt -5° to 21° Swivel -30° to 30° Pivot Dell Display Manager (DDM) Easy Arrange, Input Manager, Auto Source, etc. Compatibility Security • Security lock slot (cable lock sold separately) • Anti-theft stand lock slot (to panel) * At panel native only, under Custom Mode preset.
  • Page 14: Preset Display Modes

    98.8 60.0 * Requires a graphics card that supports HDMI 2.0. Electrical Specifications Model U3818DW Video input signals HDMI 2.0*/DP 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair. AC input voltage/frequency/ 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 3 A...
  • Page 15: Physical Characteristics

    Speaker Specifications Model U3818DW Speaker 2 x 9.0 W Frequency Response 100 Hz - 20 kHz Impedance 8 ohm Physical Characteristics Model U3818DW Signal cable type • Digital: HDMI, 19 pins • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 4 pins •...
  • Page 16: Environmental Characteristics

    2.5 kg (5.5 lb) Front frame gloss Black Frame - 30 gloss unit (max.) Environmental Characteristics Model U3818DW Compliant Standards • RoHS-compliant • BFR/PVC-free (Halogen-free) excluding external cables • Meets NFPA 99 leakage current requirements • Arsenic-Free glass and Mercury-Free for the panel only...
  • Page 17: Power Management Modes

    Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
  • Page 18: Pin Assignments

    Pin Assignments DisplayPort Connector 20-pin Side of the Number Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) Re-PWR +3.3 V DP_PWR About Your Monitor...
  • Page 19 HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 20: Plug And Play Capability

    Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
  • Page 21 SSTX- SSTX+ SSRX- SSRX+ USB Downstream Connector Pin Number 9-pin Side of the Connector SSRX- SSRX+ SSTX- SSTX+ USB Type-C Connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS VCONN About Your Monitor...
  • Page 22: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
  • Page 23 • Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth.
  • Page 24: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand.
  • Page 25 Lift the cover, as shown, to expose the VESA area for stand assembly. Attach the stand assembly to the monitor. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. Press the stand down till it snaps into place.
  • Page 26 Place the monitor upright. Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. Remove the cover from the monitor.
  • Page 27: Connecting Your Monitor

    USB Type-C device. Connecting the HDMI cable NOTE: The default out of factory setting in the U3818DW is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is connected, follow the procedures below to change the settings from HDMI 2.0 to HDMI 1.4: •...
  • Page 28 Connecting the DisplayPort (DP to DP) cable NOTE: The default out of factory setting in the U3818DW is DP1.2. If the monitor fails to show any content after the DP cable is connected, follow the procedures below to change the settings from DP1.2 to DP1.1: •...
  • Page 29 If your notebook requires more than 95 W to operate and the battery is drained, it may not be powered up or charged with the USB PD port of U3818DW. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
  • Page 30: Organizing Your Cables

    b. Connect two computers * When connecting two computers to the monitor, the monitor's USB downstream ports for the keyboard and mouse can be assigned to different input signals from the two computers by changing the USB Selection settings from the OSD menu. (See Selection for details).
  • Page 31: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent the curved LCD screen from being scratched and damaged while removing the stand, ensure that the monitor is placed on a soft, clean foam. Direct contact with hard objects might cause damage to the curved monitor. NOTE: This is applicable for a monitor with a stand.
  • Page 32 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the monitor. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
  • Page 33: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front panel buttons: Front Panel Button Description Use this button to choose from a list of preset color modes.
  • Page 34: Front Panel Button

    Use this button to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Shortcut key/ Volume Use the MENU button to launch the On-Screen Display (OSD). See Accessing the Menu System. Menu Use this button to exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off.
  • Page 35: Using The On-Screen Display (Osd) Menu

    Use the OK button to confirm your selection. Use the Back button to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes.
  • Page 36 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On.
  • Page 37 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C Select the USB Type-C input when you are using the USB Type-C connector. Select the DP input when you are using the DisplayPort (DP) connector.
  • Page 38 Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Movie, Game, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of the blue light emitted from the screen to make viewing more comfortable for your eyes.
  • Page 39 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI or USB Type-C cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 40 Display Use Display to adjust images. Aspect Ratio Adjusts the image ratio to Wide 21:9, Auto Resize, 4:3, or 1:1. Sharpness This feature can make the image look sharper or softer. Use to adjust the sharpness from '0' to '100'. Dynamic Allows you to increase the level of contrast to provide sharper and more detailed image quality.
  • Page 41 PIP/PBP This function brings up a window displaying image from another input source. Sub-Window Main Window USB Type-C HDMI 1 HDMI 2 USB Type-C HDMI 1 HDMI 2 NOTE: The images under PBP will be displayed at the center of the screen, not full screen.
  • Page 42 PIP/PBP Mode Adjusts the PIP/PBP (Picture in Picture/Picture by Picture) mode to PIP Small, PIP Large, or PBP. You can disable this feature by selecting Off. PIP Small PIP Large PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window.
  • Page 43 USB Selection Allows you to set the USB upstream port for the input signals (DP, HDMI 1, and HDMI 2), thus the monitor's USB downstream port (eg. keyboard and mouse) can be used by the current input signals when you connect a computer to either one of the upstream ports. When you use only one upstream port, the connected upstream port is active.
  • Page 44 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese).
  • Page 45 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Brightness/ Contrast, Input Source, Aspect Ratio, Volume, PIP/PBP Mode, USB Shortcut Key 2 Select Switch, or Video Swap and set it as a shortcut key. Power Button Allows you to set the power LED indicator On or Off to save energy.
  • Page 46 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 47: Osd Warning Messages

    OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: NOTE: The message may be slightly different according to the connected input signal.
  • Page 48 When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal.
  • Page 49: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...
  • Page 50: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 51: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 52: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 53: Common Problems

    • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 54 • Restart the computer in the safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the Intermittent Monitor Problems malfunctions on computer is connected properly and is secure.
  • Page 55: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display menu OSD. too small centered on • Reset the monitor to factory settings. screen, but does not fill entire viewing area No Input Signal...
  • Page 56: Speakers Specific Problems

    High Speed High Speed USB • Check that your computer is USB 3.0-capable. USB 3.0 3.0 peripherals • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. interface is working slowly or Ensure that the correct USB port is used. slow not working at all •...
  • Page 57: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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