Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for HP elitedisplay e230t
Summary of Contents for HP elitedisplay e230t
- Page 1 User Guide...
- Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: About This Guide
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. NOTE: Contains additional information to emphasize or supplement important points of the main text. - Page 4 About This Guide...
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Page 5: Table Of Contents
Connecting the cables ......................... 6 Adjusting the monitor ......................... 9 Turning on the monitor ........................11 HP watermark and image retention policy ..................11 Removing the monitor stand ......................12 Mounting the display head ........................ 12 Installing a security cable ......................... 14 2 Using the monitor ............................ - Page 6 Optimizing image performance (analog input) ....................25 Button lockouts ..............................26 Product support ..............................26 Preparing to call technical support ........................26 Locating the serial number and product number ....................27 5 Maintaining the monitor ..........................28 Maintenance guidelines ............................28 Cleaning the monitor ............................
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Page 7: Getting Started
Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury. -
Page 8: Product Features And Components
On-screen display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features ● HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs ●... -
Page 9: Rear Components
Rear components Component Function Master power switch Turns off all power to the monitor. NOTE: Putting the switch in the Off position will yield the lowest power state for the monitor when not in use. Power connector Connects the AC power cord to the monitor. DisplayPort connector Connects the DisplayPort cable to the monitor. -
Page 10: Front Bezel Controls
See Assigning the Function buttons on page 18 more information. Power button Turns the monitor on or off. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Chapter 1 Getting Started... -
Page 11: Setting Up The Monitor
The optional HP PC Mounting Bracket for Monitors can be installed on the back of the monitor stand to enable an HP Desktop Mini PC or Thin Client to be mounted on the stand. Refer to the documentation included with the HP PC Mounting Bracket for instructions. -
Page 12: Connecting The Cables
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. Place the monitor in a convenient, well-ventilated location near the computer. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. Connect a video cable. - Page 13 For digital input, either connect one end of a DisplayPort cable to the DisplayPort connector on the ● rear of the monitor and the other end to the DisplayPort connector on the source device, or Connect one end of an HDMI cable to the HDMI connector on the rear of the monitor and the other ●...
- Page 14 Connect the Type B connector of the USB upstream cable to the USB upstream port on the rear of the monitor. Then connect the cable’s Type A connector to the USB downstream port on the source device. Connect one end of the AC power cord to the power connector on the rear of the monitor, and the other end to an AC outlet.
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Page 15: Adjusting The Monitor
Adjusting the monitor Tilt the display head forward or backward to set it to a comfortable eye level. Swivel the display head to the left or right for the best viewing angle. Setting up the monitor... - Page 16 NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software. The software can be downloaded from http://www.hp.com/support or from the software and documentation optical disc, if one is provided.
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Page 17: Turning On The Monitor
Monitors in use for 24 hours per day that result in image retention damage are not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use or use the power management setting, if supported on your system, to turn off the display when the system is idle. -
Page 18: Removing The Monitor Stand
Removing the monitor stand You can remove the display head from the stand to install the display head on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. - Page 19 Remove the four screws from the VESA holes located on the rear of the display head. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the display head. Setting up the monitor...
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Page 20: Installing A Security Cable
Installing a security cable You can secure the monitor to a fixed object with an optional cable lock available from HP. Chapter 1 Getting Started... -
Page 21: Using The Monitor
Follow the on-screen instructions. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel. Downloading from the Web You can download the latest version of .INF and .ICM files from the HP monitors support website. Software and utilities... - Page 22 Go to http://www.hp.com/support and select the appropriate country and language. Select Software & Drivers, type your monitor model in the search field, and click Find my product. If necessary, select your monitor from the list. Select your operating system. Click Driver - Display/Monitor to open the list of drivers.
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Page 23: Using The On-Screen Display (Osd) Menu
Using the on-screen display (OSD) menu Use the on-screen display (OSD) menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD menu using the buttons on the monitor's front bezel. To access the OSD menu and make adjustments, do the following: If the monitor is not already on, press the Power button to turn on the monitor. -
Page 24: Assigning The Function Buttons
Assigning the Function buttons Pressing one of the four front bezel buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below. The following are the default button icons and functions for a VGA (analog) active input. Button Function Menu... -
Page 25: Using Auto-Sleep Mode
Button Function (Function button 3 - assignable) You can change the Function buttons from their default values so that when the buttons are activated you can quickly access commonly used menu items. To assign the Function buttons: Press one of the four front bezel buttons to activate the buttons, and then press the Menu button to open the OSD. -
Page 26: Operating The Touch Screen
Operating the touch screen Using the touch function NOTE: Touch functions are Windows 10 certified. NOTE: Before using the touch function, make sure the USB cable is connected and the operating system is started on your computer. NOTE: After Windows starts, you can use touch gestures directly on the monitor screen instead of using a mouse to guide a screen cursor. -
Page 27: Tips And Troubleshooting
Touch Gesture Name Function Two-finger pinch Zoom in or zoom out. zoom One-finger slide Find a list of all the apps on your computer. Swipe to the left on the touch screen until the downward arrow ↓ appears, and then tap the arrow in the lower-left corner of the Start screen. - Page 28 Table 3-1 Touch screen troubleshooting (continued) Problem Solution When the monitor used is in a dual-screen configuration, the The USB connection is only capable of operating a single-touch touch function on the second display does not work. screen monitor. If the second monitor is a touch monitor, you must connect a second USB cable.
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Page 29: Support And Troubleshooting
Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing. -
Page 30: Using The Auto-Adjustment Function (Analog Input)
Press the auto button on the monitor front bezel to produce a stable, centered image. Press the key or any other key on the keyboard to exit the test pattern. NOTE: The auto-adjustment test pattern utility can be downloaded from http://www.hp.com/support. Chapter 4 Support and troubleshooting... -
Page 31: Optimizing Image Performance (Analog Input)
Optimizing image performance (analog input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the OSD menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs. -
Page 32: Button Lockouts
OSD is not active. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Here you can: Chat online with an HP technician ●... -
Page 33: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on a label on the rear of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label. -
Page 34: Maintaining The Monitor
If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this monitor, as indicated on the label/back ●... -
Page 35: Appendix A Technical Specifications
The product specifications provided in the user guide might have changed between the time of manufacturing and delivery of your product. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. -
Page 36: Preset Display Resolutions
Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. The monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 58.4 cm/23-inch model Preset Pixel Format Horz Freq (kHz) -
Page 37: Energy Saver Feature
Energy saver feature The monitors support a reduced power state. The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and the power light is turned amber. -
Page 38: Appendix B Accessibility
Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.