Sony DSC-1024HD Service Manual page 14

Troubleshooting
If you are having problems, check the countermeasures for each symptom listed below.
If the problem still cannot be solved, contact your nearest service facility.
Symptom Check and countermeasure
No picture • Check if the indicator of the ON/OFF switch is lit.
If not, make sure the power cord is connected and press the ON/OFF switch.
• Check if the monitor/projector is turned on.
• Check if the OUT indicator matching the monitor/projector is lit (see page 49).
• Check if the monitor/projector is connected securely using the built-in test patterns.
• Check if the correct INPUT SELECT button has been pressed.
• Check if the input source equipment is turned on and input source is being played.
• Check if one of the IN indicators is lit.
If not, make sure the input source equipment is connected correctly.
If equipment is connected to VIDEO 3 IN, set the SYNC AUTO/ON G selector to
AUTO.
If equipment is connected to VIDEO 2 IN, check if the NORMAL/COMP selector is set to
the correct position.
The sync signal streaks on the
• If the VIDEO OUT D-sub connector is used, check to see if the RGB/YBR selector and
screen (does not stabilize). SYNC SEP/COMP selector of the VIDEO OUT section are correct.
Picture is greenish. • If the input source equipment is a computer connected to VIDEO 3 IN, set the SYNC
AUTO/ON G selector to ON G.
• Equipment which emits both external sync signals and sync on green signals cannot be
connected to VIDEO 2 IN connectors. When connecting Silicon Graphics Inc. computers or
some Macintosh models, connect them to VIDEO 3 IN connectors and set the SYNC
AUTO/ON G selector to ON G.
Picture is purplish. • If the input source equipment is a computer connected to VIDEO 3 IN, set the RGB/YBR
selector to RGB.
Picture is too large. • Adjust the size of the picture using the SIZE buttons.
• Press the ZOOM – button to set the zooming size to x1.
Picture is enlarged vertically. • When the output format is 1080i, the picture is enlarged if output to a monitor with the
conventional Japanese HDTV format (1035i format). In this case, set the 1035/1080 format
selector of the monitor to 1080, or adjust the vertical size using the V SIZE +/– button.
• Check the type of your remote commander and set the COMMAND MODE selector
Remote commander does not
function. correctly (see page 42).
• This unit functions with remote commanders for Sony TVs and projectors only.
• Disconnect the plug from the CTRL S IN jack.
Remote commander malfunctions. • Set the COMMAND MODE selector to OFF.
The POWER indicator flashes. • The built-in thermal protector may have functioned. Check if the surrounding
temperature is too high.
• Press the POWER switch to turn the unit off. Then press it again and check the POWER
indicator. If the POWER indicator still flashes, consult your dealer.
• Press the POWER switch to turn the unit off. Then press it again and check the fan. If the
fan does not work, consult your dealer.
"NOT APPLICABLE" is displayed on • You have pressed a button that does not function in the current operating mode.
the screen.
• The black burst signal is not input to the VIDEO 1 IN connector when GEN LOCK is set to
"NO REFERENCE" is displayed on
the screen, and the GEN-LOCK ON on the MENU 2 screen.
indicator on the front panel flashes.
• The format of the black burst signal input from the signal generator does not correspond with
"WRONG REFERENCE" is displayed
the output signal format (NTSC or PAL) of the converter.
on the screen, and the GEN-LOCK
indicator on the front panel flashes.
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