Cannot Find Printer While Using Wireless Lan - Canon TS6000 series Online Manual

Cannot Find Printer while Using Wireless LAN

Note
• This section describes the troubleshooting when using the computer.
For the troubleshooting when using the smartphone or the tablet:
Cannot Print/Scan from Smartphone/Tablet
Make sure the printer is turned on.
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Is
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If the icon is not displayed, select Active on WLAN active/inactive in Wireless LAN under LAN settings.
Make sure printer setup is complete.
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If it is not, perform setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
If you can use IJ Network Device Setup Utility, look for printer again. (Windows)
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IJ Network Device Setup Utility Screen
Make sure printer and wireless router network settings match.
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Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
Make sure the printer is not placed too far away from the wireless router.
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Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN
due to a wall, place the printer and the computer in the same room.
icon displayed on the touch screen?
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