Ricoh Provence-P2W Service Manual
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Ricoh Provence-P2W Service Manual

Ricoh Provence-P2W Service Manual

Machine code: j006
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Provence-P2W
(Machine Code: J006)

Service Manual

(Insert Version)
15 July 2005
Subject to Change

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Summary of Contents for Ricoh Provence-P2W

  • Page 1: Service Manual

    Provence-P2W (Machine Code: J006) Service Manual (Insert Version) 15 July 2005 Subject to Change...
  • Page 2 Conventions Used in this Manual This manual uses several symbols. Symbol What it means Refer to section number See Core Tech Manual for  details  Screw  Connector  E-ring  Clip ring  Clamp Sideways, LEF Lengthwise, SEF (Long Edge Feed) (Short Edge Feed) Warnings, Cautions, Notes...

  • Page 3: Safety Instructions

    Safety Instructions For your safety, please read this manual carefully before you service this product. Always keep this manual handy for future reference. Safety Information Always obey the these safety precautions when using this product. Switches and Symbols Where symbols are used on or near switches on machines for Europe and other areas, the meaning of each symbol conforms with IEC60417.
  • Page 4 Before Installation, Maintenance Shipping and Moving the Machine  CAUTION 1. Work carefully when lifting or moving the machine. If the machine is heavy, two or more customer engineers may be required to prevent injuries (muscle strains, spinal injuries, etc.) or damage to the machine if it is dropped or tipped over.
  • Page 5 Special Tools  CAUTION 1. Use only standard tools approved for machine maintenance. 2. For special adjustments, use only the special tools and lubricants described in the service manual. Using tools incorrectly, or using tools that could damage parts, could damage the machine or cause injuries. During Maintenance General ...
  • Page 6 Organic Cleaners  CAUTION 1. During preventive maintenance, never use any organic cleaners (alcohol, etc.) other than those described in the service manual. (Refer the “2. Preventive Maintenance” in the Service Manual.) 2. Make sure the room is well ventilated before using any organic cleaner. Always use organic solvents in small amounts to avoid breathing the fumes and becoming nauseous.
  • Page 7 After Installation, Servicing Disposal of Used Items  WARNING Ink is flammable. Never attempt to incinerate empty cartridges.  CAUTION 1. Always dispose of used items in accordance with the local laws and regulations regarding the disposal of such items. 2.
  • Page 8 Special Safety Instructions For Cartridges Accidental Physical Exposure To Ink  CAUTION 1. If ink gets on the skin, wash the affected area immediately with soap and cold running water. 2. If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs of irritation or other problems, seek medical attention.

  • Page 9: Table Of Contents

    Contents OVERVIEW OF MAIN NEW FEATURES ................... 2 INSTALLATION ........................... 3 PREVENTIVE MAINTENANCE....................3 2.1 FRICTION PAD........................3 REPLACEMENT AND ADJUSTMENT ..................4 3.1 OUTPUT TRAY........................4 3.2 PAPER FEED CASSETTE ..................... 4 3.3 MAINTENANCE UNIT, WASTE INK UNIT ................5 TROUBLESHOOTING.........................

  • Page 10: Overview Of Main New Features

    OVERVIEW OF MAIN NEW FEATURES 15 July 2005 OVERVIEW OF MAIN NEW FEATURES This document describes the new features and changes of the Provence-P2W (hereafter "J006"), compared to the earlier models Alsace-P1 and Provence-P1 (hereafter "previous models" or respectively "J001" and "J003").

  • Page 11: Installation

    15 July 2005 INSTALLATION INSTALLATION Like the previous models, the J006 can be fully installed by the user. PREVENTIVE MAINTENANCE 2.1 FRICTION PAD Reference Comment None New Feature 1. Position the bottom of the printer over the edge of a table. NOTE: To prevent spilling ink from the maintenance unit, keep the printer level.

  • Page 12: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT 15 July 2005 REPLACEMENT AND ADJUSTMENT OUTPUT TRAY J001/J003 Manual Reference 3.2.2 Detaching and Reattaching Output Tray Comment The detachment and reattachment of the output tray is much easier. 1. Raise the exit tray [A]. 2. Push up the exit tray to release the shaft of the lock, then pull the exit tray toward you.

  • Page 13: Maintenance Unit, Waste Ink Unit

    15 July 2005 REPLACEMENT AND ADJUSTMENT MAINTENANCE UNIT, WASTE INK UNIT J001/J003 Manual Reference The section numbers referenced in Step 1 are in the J001/J003 Service Manual. Comment Procedure change due to slight modifications in the structure of the printer. 1.
  • Page 14 REPLACEMENT AND ADJUSTMENT 15 July 2005 4. On the maintenance unit use a plus (+) screwdriver to turn the screw at [A] counter-clockwise until the tip of the Unlock upper triangle [B] aligns with the tip of the lower triangle [C]. This unlocks the carriage.
  • Page 15 15 July 2005 REPLACEMENT AND ADJUSTMENT 9. Release the ink supply tubes [A] from the clamps on the back of the ink supply unit. Important: Reconnect the tubes in order from left to right: K, C, M, Y P2W-3-8C.BMP 10. Pull out the ink supply unit [A]. 11.

  • Page 16: Troubleshooting

    TROUBLESHOOTING 15 July 2005 4. TROUBLESHOOTING 4.1 OPERATION PANEL LED DISPLAY J001/J003 Manual Reference 4.1.1 Operation Panel Display Only shape of the operation panel has changed. However, Comment key operation is the same as the J001/J003. P2W-OPANEL1.BMP Operation Panel Keys/Indicators Indicator/Key Function 1.
  • Page 17 15 July 2005 TROUBLESHOOTING LED Operation Summary NOTE: Shaded items are new features of the J006. Item Power Paper Green Online (Ready for Normal Operation) Job Received/Job Processing Receiving Print Job No Paper in Tray No Paper Feed Jam in Tray No Paper Feed Jam in Duplex Unit (Cannot Print Second Side of Duplex Page)

  • Page 18: Status Monitor Messages

    TROUBLESHOOTING 15 July 2005 4.2 STATUS MONITOR MESSAGES J001/J003 Manual Reference 4.1.2 Status Monitor Messages Comment The shaded status monitor messages in the table below have been added for the J006. NOTE: The exact wording of the Status Monitor messages that appear on the screen may be different.
  • Page 19 15 July 2005 TROUBLESHOOTING Status Display Status Message Display Ink Supply Low (M) Operational Replace cartridge(s). Cartridge(s) are empty. Open the indicated cover and replace the cartridge(s). [Right Front Cover]: [Yellow] When multiple cartridges need replacing, pull out all empty cartridges first, then insert the new ones. Click [User Guide] for further information.
  • Page 20 TROUBLESHOOTING 15 July 2005 Status Display Status Message Display Ink End (M) Cartridge/Print-head Tank Empty Replace cartridge(s). Cartridge(s) are empty. Open the indicated cover, then replace the cartridge(s). [Right Front Cover]: [Magenta] When multiple cartridges need replacing, pull out all empty cartridges first, then insert the new ones. Click [User Guide] for further information.
  • Page 21 15 July 2005 TROUBLESHOOTING Status Display Status Message Display Paper Jam (Top cover) Paper Misfeed Check the indicated part(s), then remove any jammed paper. [Top Cover] Click [User Guide] for further information. Paper Jam (Duplex Unit) Paper Misfeed Check the indicated part(s), then remove any jammed paper. [Duplex Unit] Click [User Guide] for further information.

  • Page 22: Sc Error Code Table

    TROUBLESHOOTING 15 July 2005 4.2.1 SC ERROR CODE TABLE The SC codes for this printer show by the printer driver on the PC screen in the format “ERR***”. Where “***” is one of the three-digit codes shown in the tables below.
  • Page 23 15 July 2005 TROUBLESHOOTING Waste Tank Full Error • Check the waste tank full sensor At power on, the printer detected that the waste tank was full. connection. • Replace the ink full waste tank. Charge Leak • Clean the transport belt. At power on or during a print job, a leak detection signal was •...

  • Page 24: Service Information

    SERVICE INFORMATION 15 July 2005 5. SERVICE INFORMATION 5.1 OPERATION PANEL FUNCTIONS 5.1 Operation Panel Functions J001/J003 Manual Reference Comment Only the shapes of the keys on the operation panel have changed. The operation of these keys is the same as with the previous models.

  • Page 25: Main Functions

    15 July 2005 SERVICE INFORMATION 5.1.1 MAIN FUNCTIONS Printer Function Keys Comment Status Power On/Off To power on, press and hold down the [Power] key for at least 1 sec. Test Print (Sample) Press and hold down [Cancel] and [Paper Off * Feed], and then press [Power] and hold for at least 3 sec.

  • Page 26: To Select Usb Auto Select Mode

    SERVICE INFORMATION 15 July 2005 5.1.3 TO SELECT USB AUTO SELECT MODE You can use either USB 1.1 or USB 2.0 in this mode. Press the [Power] key to switch the printer off, then press these keys: 5.1.4 TO FEED 3 CLEAN SHEETS This removes condensation from the transport belt.

  • Page 27: Details

    15 July 2005 DETAILS 6. DETAILS 6.1 PRINT CARTRIDGES J001/J003 Manual Reference 6.4.2 Print Cartridges The ink of the J006 shares the same characteristics (pigment Comment inks) as those of the previous models. However, J006 cartridges are available in two sizes only, not three, and the capacity of the cartridges has been increased.

  • Page 28: Print Cartridge Set Detection

    DETAILS 15 July 2005 6.2 PRINT CARTRIDGE SET DETECTION J001/J003 Manual Reference 6.4.3 Print Cartridge Set Sensor Comment New Features P2W-6-7.BMP The ID chips attached to the back of each ink cartridge not only store important information about each cartridge (as described in the previous section) but also perform the functions of print cartridge set sensors.

  • Page 29: Waste Ink Tank Full Sensor

    15 July 2005 DETAILS 6.3 WASTE INK TANK FULL SENSOR J001/J003 Manual Reference 6.5.4 Waste Ink Tank Full Sensor Comment The capacity of the larger waste ink tank has increased . G707D928.BMP The approximate capacity of the waste tanks are compared below. A prompt shows the printer needs maintenance when this sensor detects the near-full condition.

  • Page 30: Cassette Lock/Release

    DETAILS 15 July 2005 6.4 CASSETTE LOCK/RELEASE J001/J003 Manual Reference 6.7.2 Cassette Lock/Release Comment The paper cassette lock/release mechanisms of the paper cassettes have been simplified. P2W-6-15.BMP Cassette arms [A] on both sides of the cassette are guided into rails when the paper cassette [B] is pushed into the printer.

  • Page 31: Electrical Components

    15 July 2005 DETAILS 6.5 ELECTRICAL COMPONENTS 6.5.1 MAIN BOARDS J001/J003 Manual Reference 6.8.1 Main Boards Comment Board layout has changed. J006 Boards J001/J003 Main Function Control Board Common The main board that interfaces with the host computer, standard paper tray, and optional paper tray to provide all the printer features provided by the printer driver.
  • Page 32 DETAILS 15 July 2005 Air Release SOL Temperature SN USB I/F Carriage Thermistor Envelope Selector Host PC Sub Tank Ink Supply SN Waste Tank Full SN Multi I/F Debug Serial I/F Operation Panel - Power Switch Debug PC - Power LED - Power Release SW Chip Chip...

  • Page 33: Control Board

    15 July 2005 DETAILS 6.5.2 CONTROL BOARD J001/J003 Manual Reference 6.8.2 Control Board The J006 has a new control board. Comment 5Ｖ　Ｃｕｒｒｅｎｔ　Ｌｉｍｉｔ Release 37V Power ON Operation Panel Button LEDs Ink End LED Air Release SOL Drive CPU Bus Feed CL Maintenance Motor Control Ink Supply Motor 1 CK Control Ink Supply Motor 2 MY Control...

  • Page 34: Ink Cartridge Board

    DETAILS 15 July 2005 6.5.3 INK CARTRIDGE BOARD J001/J003 Manual Reference None Comment This is a new board, provided in the J006 only. The ink cartridge board relays the signals of the ink supply motor and the ID chips of the ink cartridges. Cartridge Connect Board Controller Board DRV Board...

  • Page 35: Drv Board

    15 July 2005 DETAILS 6.5.4 DRV BOARD J001/J003 Manual Reference 6.8.3 DRV Board Comment A few minor changes. Duplex Unit Cover Open SN Ink Supply System Set SN Cartridge System Cartridge Set SN Ink Supply Motor (K, C) DC Motor Driver DCM3 Ink Supply Motor (M, Y) DC Motor Driver...

  • Page 36: Sub Encoder (Dc Relay) Board

    DETAILS 15 July 2005 6.5.5 SUB ENCODER (DC RELAY) BOARD J001/J003 Manual Reference 6.8.5 DC Relay Board Comment A few minor changes. +37V,+5VE2 SUB ENCODER BOARD GND_P,GND_S SENCA Encoder SENCB GND_P +37V PP_ENBL_N,PP_TRG_N AC High PP_ENBL,PP_TRG Voltage Power PP_LEAK,COV_OPN GND_S PP_LEAK,COV_OPN PP_VER0,PP_VER1 GND_P,GND_S...

  • Page 37: Connector List

    15 July 2005 DETAILS 6.5.6 CONNECTOR LIST J001/J003 Manual Reference 6.8.7 Connector List Comment There are some changes in the arrangement of connectors. New or changed connectors are shaded light gray in the tables below. Control Board Connector No. Connects To: CN100 Air Release SOL Air SN...
  • Page 38 DETAILS 15 July 2005 Sub Encoder (DC Relay) Board Connector No. Connects To: CN300 Control Board I/F CN301 High Voltage Power Supply Cover OPEN CN302 Trailing Edge Sensor CN303 Tray 2 (500-Sheet Paper Tray) CN304 Feed CL Connector No. Connects To: AC Input 37V, 5.1 V Power Supply Control Board I/F...

  • Page 39: Specifications

    15 July 2005 SPECIFICATIONS 7. SPECIFICATIONS 7.1 PRINTER ENGINE BASE SPECIFICATIONS Desktop Configuration Printing Method On-Demand Ink Printing Paper Transport Belt System Delivery Face-up Ink Supply Method Zero Waste Dual Tank Method Ink (Y, M, C, K) High Viscosity, Fast Drying, Pigment Ink Print Heads J001 J003...
  • Page 40 SPECIFICATIONS 15 July 2005 Warm-up Time Less than 38 sec. after power on First Print Time J001 J003 J006 < 7 sec. < 6 sec. < 6 sec. Monochrome Color < 10 sec. < 9 sec. < 9 sec. Paper Size J001, J003 J006 Standard Tray...
  • Page 41 15 July 2005 SPECIFICATIONS Paper Type * J001, J003 J006 Standard Tray, Standard PPC, Recycled Standard PPC, Recycled Paper, Bypass Paper, Tractor Feed, OHP, Color Paper, OHP, Glossy Glossy Paper, Envelopes Paper, Envelopes J003 J006 Paper Tray Standard PPC, Recycled Standard PPC, Recycled Paper, (Option) Paper, Color Paper...
  • Page 42 SPECIFICATIONS 15 July 2005 Printing Area J001, J003, J006 Paper Maximum Top, Bottom, Left, Right: 3 mm margins Recommended Top, Bottom, Left, Right: 4.2 mm margins Envelopes Maximum Top: 8 mm Bottom: 38 mm Left, Right: 3 mm Recommended Top: 8 mm Bottom: 38 mm Left, Right: 4.2 mm (1/6 in.) Duplex Printing...
  • Page 43 15 July 2005 SPECIFICATIONS Weight Standalone With Duplexer With Paper Tray J001 9.8 kg (21.6 lb.) 10.6 kg (23.3 lb.) J003 11 kg (24.2 lb.) 14.5 kg (31.9 lb.) J006 14.2 kg (31.2 lb.) 19.2 kg (42.2 lb.) Page Description RPCS Raster Printer Driver Language Interface...

  • Page 44: J006 Paper Specifications

    SPECIFICATIONS 15 July 2005 7.2 J006 PAPER SPECIFICATIONS Feed Size Bypass Main Tray Face-up Duplex Plain Paper 297 x 420 mm 210 x 297 mm 297 x 210 mm 148 x 210 mm 210 x 148 mm 105 x 148 mm 257 x 364 mm 182 x 257 mm 257 x 182 mm...

  • Page 45: Main Unit And Option Descriptions

    15 July 2005 SPECIFICATIONS 7.3 MAIN UNIT AND OPTION DESCRIPTIONS Main Unit Name Type Code Model Code Comments J001 509802 J001-17/27 Duplex Unit is an option. J003 509800 J003-17/27 Duplex Unit is standard. J006 509833 J006-17/27 A3 Model, Duplex Unit installed External Options Name Type Code...

  • Page 46: Configuration

    SPECIFICATIONS 15 July 2005 7.4 CONFIGURATION J001/J003 Manual Reference Comment 7.4.1 PRINTER Main Unit with Standard Paper Tray Standard Tray Capacity: 250 sheets P2W-MAIN.BMP Main Unit with Standard Paper Tray and Optional Paper Feed Unit Standard Tray Capacity: 250 sheets Paper Tray Capacity: 500 sheets P2W-MAIN-TRAY2.BMP J001/J003 and J006 Compared...

  • Page 47: Duplexer

    15 July 2005 SPECIFICATIONS 7.4.2 DUPLEXER As with the J001/J003, the top of the duplex unit of the J006 also functions as the bypass tray [A]. P2W-7-1.BMP The lock mechanism [A] of the duplex unit has been simplified. Just raise on both ends to remove. The duplex unit locks automatically when it is installed in the printer.

  • Page 48: Paper Tray (Option)

    SPECIFICATIONS 15 July 2005 7.4.3 PAPER TRAY (OPTION) Paper Tray Components Tray Unit Paper Cassette Drive Unit Control Board PAPERTRAY.WMF P2W-7-4.BMP When the 500-sheet Paper Tray is pushed in the printer, the cassette arms [A] on both sides of the cassette are guided into rails.

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