Common Problems And Solutions; Product Specifications - Prime 501-SV User Manual

Common Problems and Solutions

Condition
• The power light is not on • Unit may not be plugged in correctly.
or the power switch • Unit may be plugged into an outlet
doesn't seem to controlled by a switch.
work. • Fuse at the bottom of the machine may
be blown.
• Water volume is low or • Angle Valve Adapter and/or cold water
doesn't come out of the supply are turned off.
unit. • One or more of the water supply tubes is
crimped.
• House water pressure is too low.
• Pre-filter and/or unit filters are blocked.
• Tubing is leaking. • Tube is not seated properly or there is a
hole in the tubing.
• Tubing to pre-filter is not seated deeply
enough.
• Pre-filter is leaking. • O-Rings inside the pre-filter are not seated
correctly or are being crimped due to
housing cover being on too tight.
• Water has an unpleasant • The internal filters may need to be replaced.
odor or taste. • Water source requires a pre-filter or
RO filter.
• Unit is making an unsual • The problem is internal and requires a
noise. qualified technician.
• Ionizer is leaking. • The problem is internal and requires a
qualified technician.
• Even though the filter has • Did you reset the filter counter?
been replaced, the filter life
indicator still shows no-life.
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Possible Problem Solutions
• Make sure power plug is plugged into
outlet correctly.
• Plug unit into an outlet that is constantly
'hot'.
• Replace the fuse at the bottom of the
unit.
• Make sure all water supply valves are
open.
• Check all hoses and tubes.
• Water pressure may be low for many
reasons (RO system, sprinkler system,
etc)
Call your dealer support for assistance.
• If unit has been used for 6 months or
more, replace filters as needed.
• Disconnect and reconnect tubing making
sure it is seated 3/4 inch deep or replace
tubing.
• Disconnect and reseat tubing at least 3/4
inches into filter.
• Disconnect tubing and unscrew housing
cover. Make sure O-Rings are seated
properly.
• Call your dealer to place an order for
new filters.
• Call your dealer for a water quality
report for your area.
• Unplug the unit from the power source
and call Technical Support.
• Unplug the unit from the power supply
and call Technical Support.
• Reset the filter by pressing the filter
replacement button.
Product Specification
Product Type
Alkaline Water Ionizer
Prime501-SV / Prime701-SV / Prime901-SV
Model Name
Prime1101-SV / Prime1301-SV
Dimensions
33cm X 34.7cm X 15cm
Unit Weight
6.5 Kg
Maximum Water Supply Pressure
50 psi
Applicable Water Temperature
5~30 degree (41~86 F)
Electrolysis Method
Continuous Electrolysis
Cleaning Method
Automatic & Manual
Plate Materials
Platinum Titanium
Plate Number
Prime 501-SV (5) / Prime 701-SV (7) / Prime 901-SV (9)
Prime 1101-SV (11) / Prime 1301-SV (13)
Plate Type
Flat or Mesh(Optional)
Flow Control
Automatic
Alkalilne Setting
1-2-3-4
Acidic Setting
1-2-3
Purified Setting
1
Ionized Water Output Rate
Max 3 Liters / 1 min
Rated Voltage
110V, 220V
Power Consumption
Prime 501-SV (350W) / Prime 701-SV (450W) / Prime 901-SV (450W)
Prime 1101-SV (450W) / Prime 1301-SV (450W)
Power Supply Device
SMPS
Display
Full Color LED
Filter Life Indicator
FND Number Indicator
Filter Number
Dual Filter (2 Filters)
Filter Replacement
Cartridge
Filter Life
6 Month (20 Liters / 1 day)
Filter Composition
Activated Carbon, Calcium, Fiber Filter, Ceramic Ball
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