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Frequently Asked Questions
Q
Why do some people have flu like symptoms when first drinking Ionized Alkaline Water?
A
If you start drinking Ionized Alkaline Water at too high of a strength level (high pH level) then you might notice
flu like symptoms.
These symptoms are mild and they clear up in about a week.
This effect is typically noticed by people whose bodies have accumulated toxins in them.
Q
How does Ionized Alkaline Water affect athletes?
A
Many athletes alkalize their bodies prior to working out.
Alkaline water can help. Additionally, drinking alkaline water during workouts is a great way to stay hydrated.
Numerous studies conducted on athletes since the 1940s have demonstrated that even mild dehydration
impairs performance. Dr. Peter L. Kopko, D.C., recommends drinking 13 to 20 ounces (2-3 cups) of water
2 hours before exercise and 5 to 10 ounces (about 1-2 cups) every 15 to 20 minutes of exercise,
depending on your total body weight.
Q
How long does Ionized Alkaline Water stay Ionized?
A
The Antioxidant (hydroxyl ions) will last approximately 18-24 hours.
The Higher pH (Alkaline properties) will last approximately 1-2 weeks.
Q
Does Ionized Alkaline Water have any negative effects?
A
Absolutely none, as long as it is used properly.
Only the Ionized Alkaline Water should be consumed.
NEVER DRINK THE ACIDIC WATER.
Q
How do I know when the filter needs replacing?
A
An LED or counter indicator on the front panel gives an indication of remaining filter life.
Generally the 1st filter will last for about 8 months, the 2nd filter for about 12 months (when up to 2.5 gallons
of water is produced per day), but this depends on the source of water and the amount of use.
For example, if your tap water contains between 0.4 and 1.0 ppm (parts per million) of chlorine, a filter can
last 12 months for one person's use.
If greater than 1.0 ppm, the filter may last 8 months.
By changing your filters at regular intervals at least once a year, you are assured of the quality of your water.
Q
What should be done if the machine is not to be used for 7 days or more?
A
Remove the filter from the main body, wrap in plastic wrapping, and store in a refrigerator.
Remove the power plug.
When ready to use again, install the filter and run in the Ionizer in the 'PURFIED' mode for approx.
3 minutes before using the water.
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Frequently Asked Questions
Q
There are white substances on the bottom of my Alkaline Ionized water storage container.
What are these?
A
This phenomenon is caused by the calcium mineral substances in Alkaline Ionized water. Particularly, if the
carboxyl group (CO3) is present, it will bind to the calcium carbonate (Ca CO3), creating such substances.
This is apparent evidence of electrolysis.
Although it is safe to drink, wash the container - add one spoon of edible vinegar and water to the container, leave
the container for approximately 1 hour, and wash the container.
Q
What do I do if the filters are leaking?
A
It is important to note where on the filter it is leaking.
Most leaking comes from fittings that are not seated properly. Reseat the tubing into the filter by pushing in
firmly and then pulling back. It may be necessary to re-trim the end of the tubing to get a fresh surface.
Make sure to shut off the water before working with the water supply lines.
Q
Where is the serial number located?
A
On the back of the ionizer, you will see a bar code sticker.
The serial number is located below the bar code.
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