Troubleshooting - Triax TR60 User Manual

6.

Troubleshooting

WARNING
In some regions, digital terrestrial signals may be weak. It is therefore advisable to use an antenna amplifier to boost weak signals.
Problem
Standby light not lit

Mains lead unplugged

Mains fuse blown
No or bad signal

The satellite dish is not pointing at the satellite.

Signal to weak.

Satellite dish is too small.

Wrong antenna setting.
Channel search does not work
Scrambled channel message

Channel is scrambled
No response to remote control

Receiver off

Handset not aimed correctly

Front panel obstructed

Batteries depleted
No password information is given.
.
The audio is not available

. The channel has signal, but no Audio
The remote control does not operate

The batteries in your remote control need replacing

There is an obstruction blocking the signal path
between the remote control and the box.
After moving the device to another room you find you are no longer able to receive signals

The aerial feed former new point may come through a
distribution system which may reduce the digital signal
now received by the box.
EN
Possible cause / What to do
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18
Check mains lead
Check fuse
Adjust dish.
Increase the LNB voltage or connect a signal amplifier.
Change to a large dish
Set the antenna correctly.
Make sure that the antenna setting in the menu is
correct.
Select alternative channel
Plug in and turn on plug
Aim handset at front panel
Check for obstructions
Replace handset batteries
The default password is always 0000
Press the Audio button to confirm if the channel has
Audio
Replace the batteries
Check that there is nothing in the way of the path
between the remote control and the receiver
Try a direct feed from the antenna
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