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Issue
SYNC 3 is not seen when searching for Wi-Fi
networks from your phone or other devices.
Software download takes too long.
SYNC 3 seems to connect with a hotspot and
the signal strength is excellent but the soft-
ware is not being updated.
MKX (CD9) Canada/United States of America, enUSA, First Printing
SYNC 3
Wi-Fi Issues
Possible cause
SYNC 3 does not provide a hotspot.
Poor signal strength, too far from the hotspot,
hotspot is supporting multiple connections,
slow Internet connection or other problems.
It is possible that there is no new software.
The connected hotspot may be a managed
one and it requires either a subscription or
agreeing to the terms and conditions.
496
Possible solution
SYNC 3 currently does not provide a hotspot.
Check the signal quality (under network
details), if SYNC 3 indicates good or excellent,
test with another high-speed equipped
hotspot where the environment is more
predictable.
Test the connection with another device, if the
hotspot requires a subscription, you may
contact the service provider.
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Table of Contents
Troubleshooting
