Service And Support, Hp Care Pack, And Warranty Information - HP NC364m Quickspecs

QuickSpecs

Service and Support, HP Care Pack, and Warranty Information

Warranty Warranty Warranty Warranty
Support Services Support Services Support Services Support Services
HP branded hardware options qualified for BladeSystem c-Class and p-Class servers are covered by a
global limited warranty and supported by HP Services and a worldwide network of HP Authorized
Channel Partners. The HP branded hardware option diagnostic support and repair is available for one
year from date of purchase, or the length of the server they are attached to, which ever is greater.
Support for software and initial setup is available for 90 days from date of purchase. Additional support
may be covered under the warranty or available for an additional fee. Enhancements to warranty
services are available through HP Care Pack services or customized service agreements.
Additional information regarding worldwide limited warranty and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html.
To fully capitalize on the capabilities of your HP BladeSystem a server, a service partner is required who
thoroughly understands your server technology and systems environment. HP Services, an industry leader
in the provisioning of multi vender support solutions, provides a range of support services designed to
meet the varying needs of today's businesses. Whether an SMB or large global corporation, HP has a
BladeSystem server support offer to help you rapidly deploy and maximize system uptime.
Recommended Service Recommended Service Recommended Service - Simplify BladeSystem solution implementation, maintenance, and Recommended Service
management.
Support - 3 year 4 hour response 24x7 same business day coverage.
Deployment Service - Installation and start up for HP BladeSystem Infrastructure.
Enhanced Service - Optimum service level to increase IT performance and availability. Enhanced Service Enhanced Service Enhanced Service
Support - 1 year HP Proactive BladeSystem Service.
Deployment Service - Enhanced Network Installation and start up for HP BladeSystem Switches.
Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network
Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a
scheduled basis 8am-5pm, M-F, excluding HP holidays.
For a complete listing of service offerings and information visit:
http://www.hp.com/services/bladesystemservices
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HP NC364m Quad Port 1GbE BL-c Adapter HP NC364m Quad Port 1GbE BL-c Adapter HP NC364m Quad Port 1GbE BL-c Adapter HP NC364m Quad Port 1GbE BL-c Adapter
Worldwide — Version 5 — July 18, 2008 Page 6