Sound Issues; Hdmi Connection Issues; Computer Connection Issues; Contact Us - Philips 19PFL3405H/12 User Manual

• Check that the TV location is set to the
home setting. This mode offers you the
flexibility to change and save settings.
Try using a different picture format.
Picture signals from some devices may
not fit the screen correctly. Check the
signal output of the device.
To remove the logos and images, set the
location of your TV to home.
1. Press .
2. Select >
>
3. Select and press
•
If no audio signal is detected, the TV
automatically switches the audio output off
— this does not indicate malfunction.
Check that all cables are properly
connected.
Check that the volume is not set to 0.
Check that the sound is not muted.
Check that the sound settings are
correctly set.
Verify that sound balance is set to the
centre.
>
.
.
Note that HDCP (High-bandwidth Digital
Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
If you use an HDMI-to-DVI adapter
or HDMI-to-DVI cable, check that an
additional audio cable is connected to
(mini-jack only).
Check that your PC uses the supported
resolution and refresh rate.
Set the TV picture format to unscaled.
If you cannot resolve your problem, refer to the
FAQs for this product at www.philips.com/support.
If the problem remains unresolved, contact Philips
Consumer Care in your country as listed in the
Addendum.
• Do not attempt to repair the product yourself.
This may cause severe injury, irreparable
damage to your product or void your
warranty.
• Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
41