Page 1 SM-G950F SM-G950FD SM-G955F SM-G955FD User Manual English. 04/2017. Rev.1.0 www.samsung.com...
Page 2: Table Of Contents
115 Always On Display Device layout and functions 117 Edge screen Battery 124 Multi window SIM or USIM card (nano-SIM card) 128 Samsung Pay Memory card (microSD card) 131 Samsung Gear Turning the device on and off 132 Samsung Members Initial setup...
Page 3 185 Device maintenance 188 Apps 188 Lock screen and security 190 Face recognition 192 Fingerprint recognition 196 Iris recognition 201 Samsung Pass 204 Secure Folder 208 Cloud and accounts 209 Backup and restore 209 Google 210 Accessibility 210 General management...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5: Maintaining Water And Dust Resistance
These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
Page 6: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
Page 10: Device Layout And Functions
Basics Device layout and functions Package contents Check the product box for the following items: • D evice • U SB cable • E arphone • E jection pin • U SB power adaptor • Q uick start guide •...
Page 11 • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Page 12: Device Layout
Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera Iris recognition camera LED indicator GPS antenna Volume key Power key Bixby key Edge screen Edge screen Touchscreen Multipurpose jack (USB Type-C)
Page 13 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 14: Hard Keys
Basics Hard keys Volume key Power key Bixby key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open Bixby Home. Refer to Bixby Home for more Bixby...
Page 15: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Page 16 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack.
Page 17: Reducing The Battery Consumption
Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
Page 18 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 19 About Fast charging • F ast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • T o use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
Page 20: Wireless Charging
Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
Page 21: Sim Or Usim Card (Nano-Sim Card)
SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 22 Basics ► Single SIM models:...
Page 23 Basics ► Dual SIM models:...
Page 24 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. ►...
Page 25 Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Page 26 Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Page 27: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 28 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 29: Removing The Memory Card
Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Page 30: Formatting The Memory Card
Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 31: Turning The Device On And Off
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
Page 32: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
Page 33 Basics Select your preferred device language. Select a language. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Follow the on-screen instructions to proceed the initial setup.
Page 34 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to...
Page 35: Samsung Account
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Page 36: Transferring Data From Your Previous Device
Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
Page 37: Device
Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Page 38: Device
Basics When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear.
Page 39 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 40: Device
Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
Page 41: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 42 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 43 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 44 Basics Turning on the screen using the Home button When the screen is off (while using the Always On Display feature), hard press the Home button area until the device vibrates to turn on the screen. Alternatively, double-tap the Home button. Setting the navigation bar Change the navigation bar’s background colour, soft button settings, and the button layout.
Page 45 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Page 46 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen Moving items...
Page 47: Creating Folders
Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
Page 48 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 49: Indicator Icons
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 50 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Page 51: Changing The Screen Lock Method
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, fingerprint, or iris the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 52: Screen Capture
Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
Page 53: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 54 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
Page 55: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
Page 56: Copying And Pasting
Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.
Page 57 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
Page 58: Apps And Features
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
Page 59: Managing Apps
Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • S leep: Put apps in sleep mode to save the battery by preventing them from running in the background.
Page 60: Bixby Home
• T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must sign in to your Samsung account. Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.
Page 61 Press the Bixby key. Bixby key Tap START. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, this step will not appear. → NEXT. Read and agree to the terms and conditions and tap...
Page 62 Apps and features Using Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. You can also launch Bixby Vision and Reminder from Bixby Home. To open Bixby Home, press the Bixby key.
Page 63 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 64 Apps and features Launching Bixby Vision You can launch Bixby Vision from Bixby Home or from the Bixby Vision supported apps. • O n the Bixby Home screen, tap • I n the Camera app, tap • I n the Gallery app, select an image and tap •...
Page 65 Apps and features Searching for shopping information Recognise a product’s appearance or barcode and search for information. For example, if you want to search for the product’s information online, use the Bixby Vision features. The device will search for and show you the results. Point the camera towards the desired image or object and activate Bixby Vision.
Page 66 Apps and features Detecting and translating text Detect and save information on business cards, or detect text in an image to share or translate For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features.
Page 67 Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.
Page 68 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. Information, such as its vintage chart, food pairings, and world ranking, will be provided. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features.
Page 69 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use location reminders, the GPS feature must be activated. • T o use this feature, you must register and sign in to your Samsung account. Starting Reminder You can start Reminder from Bixby Home.
Page 70 Apps and features Tap GET STARTED on the UPCOMING REMINDERS card. The Reminder intro page will appear. Make sure the Add icon on Home screen option is ticked and tap START. The reminder composition screen will appear. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen.
Page 71 Apps and features Creating reminders Reminder will alert you if you create a reminder with a specified time and location setting. You can also save various content, such as a single memo or webpage address, and view it later. You can create various reminders, such as: •...
Page 72 Apps and features Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view a webpage, such as a news site, later. While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically. To set the data, time, or location manually, tap Checking reminder notifications At the preset time or location, a notification pop-up window will appear.
Page 73 Apps and features Viewing the reminders list Launch the Reminder app. You can view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT.
Page 74: Deleting Reminders
Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Or, when a notification pop-up window appears, tap COMPLETE. Restoring reminders Restore reminders that have been completed. On the reminders list, tap →...
Page 75 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, Bixby Home will show your day’s schedule and play your favourite songs.
Page 76 Apps and features Checking a reminder If you have added reminders, the most recent reminder will appear on the Bixby Home screen. On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card. You can check the reminder information. If the reminder has a checklist, you can complete individual items on the checklist.
Page 77: Phone
Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
Page 78: Using Speed Dial
Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
Page 79: Receiving Calls
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap →...
Page 80: Options During Calls
Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
Page 81 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad.
Page 82: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
Page 83: Importing Contacts
Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
Page 84: Sharing Contacts
Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
Page 85: Messages
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE.
Page 86: Viewing Messages
Apps and features Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. Enter emoticons. to send the message. For dual SIM models, tap to send the message. Viewing messages Messages are grouped into message threads by contact.
Page 87: Blocking Unwanted Messages
Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap To manually enter a number, tap Enter number, and then enter a phone number.
Page 88: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
Page 89: Changing Security Settings
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.
Page 90: Email
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
Page 91: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Page 92 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview Changing shooting modes...
Page 93 Apps and features Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply a unique effect to your photos or videos. After selecting a filter or effect, tap the preview screen and take a photo or record a video. To remove the applied filter or effect, open the filters and effects list and tap Remove effect.
Page 94: Basic Shooting
Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold Make faces appear brighter...
Page 95 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Page 96 Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • A uto: Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically.
Page 97: Available Options
Apps and features Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
Page 98 Apps and features Panorama Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
Page 99 Apps and features Selective focus Use the out-of-focus effect to make specific objects stand out in a photo. On the shooting modes list, tap Selective focus. Tap the image on the preview screen where the camera should focus. to take a photo. Tap the preview thumbnail.
Page 100 Apps and features Slow motion Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap Slow motion. to start recording. When you are finished recording, tap to stop.
Page 101 Apps and features to start recording. to finish recording. On the preview screen, tap the preview thumbnail and tap to view the video. Food Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
Page 102 Apps and features Virtual shot Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.
Page 103 Apps and features Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
Page 104 Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
Page 105 Apps and features When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...
Page 106: Camera Settings
Apps and features Wide self-portrait with motion You can take and view a wide self-portrait with motion. • W hen taking a wide self-portrait with motion, sound will not be recorded. • D epending on the shooting conditions, motion may not be saved. On the wide selfie preview screen, tap to activate the motion feature and take a wide self-portrait with motion.
Page 107 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
Page 108 Apps and features • W hen this feature is activated, you cannot use the Video stabilisation feature. • T racking a subject may fail in the following conditions: – The subject is too big or too small. – The subject moves excessively. –...
Page 109: Gallery
• V olume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
Page 110: Viewing Images
Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. View image details. Add the image to favourites. Share the image with others. Automatically adjust the image. Modify the image. Bixby Vision Delete the image.
Page 111: Viewing Videos
Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional Skip to the options. previous video. Tap and hold to rewind. Skip to the next video.
Page 112 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
Page 113 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Page 114 Apps and features Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
Page 115: Always On Display
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check new notifications, such as messages or missed calls. Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off.
Page 116 Apps and features Controlling music playback when the screen is off You can control music playback when the screen is off, without turning on the screen. Launch the Settings app, tap Lock screen and security → Information and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback when the screen is off, double-tap the clock.
Page 117: Edge Screen
Apps and features Edge screen Introduction You can easily access your favourite apps, tasks, contacts, and more from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.
Page 118 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT.
Page 119: People Edge
Apps and features Editing the Apps edge panel • T o add an app, tap on the panel and tap an app from the apps list. • T o create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.
Page 120 Apps and features Editing the People edge panel • T o delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • T o change the order of contacts, tap and hold a contact icon and drag it to another location.
Page 121 Apps and features Edge lighting The edges of the screen light up when you receive notifications, such as new messages. The edges of the screen will also light up when you receive a call while the device’s screen is facing downwards. Launch the Settings app, tap Display →...
Page 122: Smart Select
Apps and features Smart select Select an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed at the top of the list. Capturing an image Drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the Smart select panel.
Page 123 Apps and features On the panel, tap Animation. Adjust the position and size of the capturing area. Adjust the position. Drag a corner of the frame to resize. Select a quality. Tap Record to start capturing. • B efore capturing a video, make sure that the video is playing. •...
Page 124: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
Page 125 Apps and features Using additional options Tap the bar between the app windows to access additional options. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Page 126 Apps and features Minimising the split screen view Press the Home button to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
Page 127 Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. to open the list of recently used apps. and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards.
Page 128: Samsung Pay
You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
Page 129 Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 130 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 131: Samsung Gear
Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.
Page 132: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 133: Samsung Notes
Insert an image. When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.
Page 134: Calendar
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 135: Samsung Health
Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting Samsung Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
Page 136 View guide messages or notifications from Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items under each tab. • T RACKERS: Monitor your activities, food intake, and body measurements. • G OALS: Set your daily fitness goals and view your progress.
Page 137 Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the Steps leaderboard. On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled.
Page 138: Heart Rate
• I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre. On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.
Page 139 Apps and features Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate...
Page 140: Additional Information
(But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 141: Voice Recorder
Use different recording modes for various situations, such as in an interview. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
Page 142 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • I NTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound.
Page 143: My Files
Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.
Page 144: World Clock
Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE.
Page 145: Calculator
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
Page 146 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
Page 147 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Access the Game Launcher screen.
Page 148: Samsung Connect
Samsung folder, launch the Samsung Connect app, and then tap Catalogue. • S amsung Connect supports the IoT products approved by Samsung only. To see the list of approved products, visit www.samsung.com. • A vailable features may differ depending on the connected device.
Page 149 Apps and features Open the Samsung folder and launch Samsung Connect. The Samsung Connect screen will appear. Access additional options. Supported devices View devices by location. Samsung Connect tips User stories Search for and register nearby devices. Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets or printers, easily and quickly.
Page 150 Assign locations to devices, view the list of devices in a same location, and control them. You can also add a mode to a location to control multiple devices at the same time. Open the Samsung folder, launch the Samsung Connect app, and then tap My devices.
Page 151 Apps and features Assigning locations Tap → Add place. Enter the location name and tap ADD. Tick devices on the devices list and tap MOVE. Selected devices will be added to the locations page. To view the list of devices by location, swipe to the left or right. Setting modes and rules Create a mode and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command.
Page 152: Sharing Content
Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Page 153: Samsung Dex
Apps and features Samsung DeX Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently by connecting an external display, keyboard, and mouse.
Page 154 Apps and features DeX Station device layout USB port Charger port (USB Type-C) HDMI port Wired LAN port Connecting devices Connect the charger to the DeX Station’s charger port (USB Type-C). Connect one end of the HDMI cable to the DeX Station’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port.
Page 155 Connect your smartphone’s multipurpose jack to the smartphone connector on the DeX Station. Samsung DeX will launch on the smartphone. You may not use the DeX Station if you have attached a certain type of case, such as a flip cover or a hard case cover to your smartphone.
Page 156 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • S TART SAMSUNG DeX: Your smartphone’s screen will turn off and appear on the connected TV or monitor in desktop mode.
Page 157 Apps and features Connecting a keyboard and mouse To use Samsung DeX mode, connect a keyboard and mouse to the DeX Station’s USB ports. When you connect a keyboard, the virtual keyboard will not appear when you select the text input field.
Page 158 Apps button Status bar Taskbar • I f you want to control the Samsung DeX screen, you must connect a mouse. Refer Connecting a keyboard and mouse for more information. • W hen starting or ending Samsung DeX, running apps may be closed.
Page 159: Answering Calls
Apps and features Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls.
Page 160: Connecting To An External Display
• H DMI cables and adaptors (USB Type-C to HDMI) are sold separately. • U se only a Samsung-approved HDMI adaptor (USB Type-C to HDMI). Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.
Page 161: Google Apps
Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Samsung account for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Page 162 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
Page 163: Introduction
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 164: Wi-Fi
Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. •...
Page 165 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
Page 166 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. Tap Share → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
Page 167: Bluetooth
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
Page 168: Sending And Receiving Data
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. Tap Share →...
Page 169: Nfc And Payment
Settings Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information.
Page 170 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
Page 171: Sending Data
Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Page 172: Mobile Hotspot And Tethering
Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.
Page 173: Sim Card Manager (Dual Sim Models)
Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
Page 174 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
Page 175 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Page 176: Sounds And Vibration
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
Page 177: Notifications
Settings • R ingtone (single SIM models): Change the call ringtone. Ringtone (dual SIM models): Change the ringtones for calls or notifications. • V ibration pattern: Select a vibration pattern. • N otification sounds: Change the notification sound settings for each app. •...
Page 178: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Page 179: Blue Light Filter
Settings • S creen timeout: Set the length of time the device waits before turning off the display’s backlight. • K eep screen turned off: Set the device to prevent the screen from turning on when it is in a dark place, such as a pocket or bag.
Page 180: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value and you can also adjust the colours at the edges of the screen.
Page 181 Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted.
Page 182: Screen Resolution
Settings Adjust the colour adjustment bar to adjust the colours. Tap APPLY. The colours at the edges of the screen will be optimised. • W hen the battery level is low, the colour balance adjustment may not work. • I t may take some time to apply your adjustment and the device may restart up to 2 times.
Page 183: Wallpapers And Themes
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
Page 184 Settings • Q uick launch Camera: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. • D evice assistance app: Select a device assistance app to launch when you press and hold the Home button.
Page 185: Device Maintenance
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Performance mode Memory Storage Using the quick optimisation feature...
Page 186: Managing The Battery
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
Page 187 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
Page 188: Apps
Face recognition for more information. • F ingerprint Scanner: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information. • I ris Scanner: Register your irises to the device to secure the device or sign in to your Samsung account.
Page 189 • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
Page 190: Face Recognition
Settings Face recognition You can set the device to unlock the screen by recognising your face. • Y our device could be unlocked by someone or something that looks like your image. • F ace recognition is less secure than Pattern, PIN, or Password. •...
Page 191 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the circle on the screen. The camera will scan your face. When a face lock pop-up window appears, tap TURN ON to use your face to unlock the screen.
Page 192: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 193 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
Page 194 Settings Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE.
Page 195 Sign in to your Samsung account. Using fingerprints to sign in to accounts When you register your fingerprints to Samsung Pass, you can use them to sign in to webpages that support ID and password saving. Refer to Samsung Pass for more information.
Page 196: Iris Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 197 Settings • A nyone who experiences dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or a family history of such symptoms or conditions, should see a doctor before using iris recognition. • T he iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
Page 198 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Page 199 Sign in to your Samsung account. Using irises to sign in to accounts When you register your irises to Samsung Pass, you can use them to sign in to webpages that support ID and password saving. Refer to Samsung Pass for more information.
Page 200 Settings Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with irises You can unlock the screen with your irises instead of using a pattern, PIN, or password.
Page 201: Samsung Pass
ID or password. • T o use this feature, your device must be connected to a mobile network. • T o use this feature, you must sign in to your Samsung account. For more information, refer to Samsung account.
Page 202 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password saving. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
Page 203 When using apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of apps that support Samsung Pass, open the Settings screen, tap Lock screen and security → Samsung Pass → Supported apps. If there are no apps that support Samsung Pass, Supported apps will not appear.
Page 204: Secure Folder
Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account.
Page 205 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
Page 206: Adding Accounts
Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 207 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...
Page 208: Cloud And Accounts
• S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Page 209: Backup And Restore
On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Page 210: Accessibility
• R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Page 211: Software Update
Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.
Page 212: User Manual
Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.
Page 213: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback.
Page 214 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 215 Appendix • S wipe upwards or downwards on the Home screen: Open the Apps screen. • S wipe upwards or downwards on the Apps screen: Return to the Home screen. • S wiping in any direction on the locked screen: Unlock the screen. •...
Page 216 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility →...
Page 217 Appendix • U sage hints: Set the device to read usage hints aloud when you select an item by swiping. • V ibration feedback: Set the device to vibrate when you control the screen, such as selecting an item. •...
Page 218: Entering Text Using The Keyboard
Appendix Reading passwords aloud Set the device to read the password aloud when you enter the password while Voice Assistant is activated. Launch the Settings app, tap Accessibility → Vision, and then tap the Speak passwords switch to activate it. Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.
Page 219 Appendix Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.
Page 220: Magnifying The Screen
Appendix Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Vision, and then tap the High contrast keyboard switch to activate it.
Page 221: Reversing The Display Colours
Appendix You can also temporarily magnify the screen by tapping the screen three times and holding. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view. • K eyboards on the screen cannot be magnified. •...
Page 222 Appendix Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While you are using voice recognition, the sound detectors will not operate. Baby crying detector Launch the Settings app, tap Accessibility → Hearing → Sound detectors, and then tap the Baby crying detector switch to activate it.
Page 223: Turning Off All Sounds
Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Page 224: Dexterity And Interaction
Appendix Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app, tap Accessibility → Dexterity and interaction → Universal switch, and then tap the switch to activate it.
Page 225 Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options: •...
Page 226: Interaction Control
Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility → Dexterity and interaction, and then tap the Click after pointer stops switch to activate it. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
Page 227 Appendix Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Launch the Settings app, tap Accessibility → Text-to-speech, and then use the following functions: • P REFERRED TTS ENGINE: Select an engine for the text-to-speech feature. •...
Page 228: Answering Or Ending Calls
Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility menus: •...
Page 229: Using Single Tap Mode
Appendix Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it.
Page 230: Troubleshooting
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 231: Restarting The Device
• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 232 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
Page 233 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 234 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
Page 235 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 236: Removing The Battery
• E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later. The device does not recognise my irises from the locked screen •...
Page 237 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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