Samsung SM-G950W User Manual
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Samsung SM-G950W User Manual

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SM-G950W
SM-G955W
User Manual
English (CA) 04/2017. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G950W

  • Page 1 SM-G950W SM-G955W User Manual English (CA) 04/2017. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    109 Always On Display Battery 111 Edge screen SIM or USIM card (nano-SIM card) 118 Multi window Memory card (microSD card) 122 Samsung Pay Turning the device on and off 125 Samsung Gear Initial setup 126 Samsung Members Samsung account...
  • Page 3 176 Device maintenance 179 Apps 179 Lock screen and security 181 Face recognition 183 Fingerprint recognition 187 Iris recognition 192 Samsung Pass 195 Secure Folder 199 Cloud and accounts 200 Backup and restore 200 Google 201 Accessibility 201 General management...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

  • Page 5: Maintaining Water And Dust Resistance

    • Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. Maintaining water and dust resistance Your device supports water- and dust-resistance.

  • Page 6: Helpful Tips If Your Device Heats Up

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. •...

  • Page 10: Device Layout And Functions

    Basics Device layout and functions Package contents Check the product box for the following items: • Device • USB cable • Earphone • Ejection pin • USB power adapter • Quick start guide • USB connector (USB Type-C) Use the USB connector to transfer data between mobile devices.
  • Page 11 • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.

  • Page 12: Device Layout

    Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera Iris recognition camera LED indicator GPS antenna Volume key Power key Bixby key Edge screen Edge screen Touchscreen Multipurpose jack (USB Type-C)
  • Page 13 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 14: Hard Keys

    Basics Hard keys Volume key Power key Bixby key Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. • Press to open Bixby Home. Refer to Bixby Home for more Bixby information.

  • Page 15: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 16 Basics Plug the USB power adapter into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack.

  • Page 17: Reducing The Battery Consumption

    Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 18 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 19 About Fast charging • Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

  • Page 20: Wireless Charging

    Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

  • Page 21: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 22 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards.
  • Page 23 Basics Tray 1 Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. Insert the tray back into the tray slot. •...

  • Page 24: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 25 To use the memory card, you must format it. If your device cannot format or recognize the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards.

  • Page 26: Removing The Memory Card

    Basics Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it.

  • Page 27: Turning The Device On And Off

    Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 28: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
  • Page 29 Basics Select your preferred device language. Select a language. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Follow the on-screen instructions to proceed the initial setup.
  • Page 30 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to...

  • Page 31: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.

  • Page 32: Transferring Data From Your Previous Device

    Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.

  • Page 33: Device

    Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
  • Page 34 Basics When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognize the previous device and a list of data you can transfer will appear.

  • Page 35: Device

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 36: Device

    Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.

  • Page 37: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 38 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 39 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 40 Basics Turning on the screen using the Home button When the screen is off (while using the Always On Display feature), hard press the Home button area until the device vibrates to turn on the screen. Alternatively, double-tap the Home button. Setting the navigation bar Change the navigation bar’s background colour, soft button settings, and the button layout.
  • Page 41 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 42 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen Moving items...

  • Page 43: Creating Folders

    Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
  • Page 44 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...

  • Page 45: Indicator Icons

    Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 46 Basics Icon Meaning Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, •...

  • Page 47: Changing The Screen Lock Method

    Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, fingerprint, or iris the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 48: Screen Capture

    Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

  • Page 49: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 50 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 51: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.

  • Page 52: Copying And Pasting

    Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.
  • Page 53 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.

  • Page 54: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.

  • Page 55: Managing Apps

    Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Sleep: Put apps in sleep mode to save the battery by preventing them from running in the background.

  • Page 56: Bixby Home

    • To use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • To use the Bixby feature, you must sign in to your Samsung account. Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.
  • Page 57 Press the Bixby key. Bixby key Tap START. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, this step will not appear. → NEXT. Read and agree to the terms and conditions and tap...
  • Page 58 Apps and features Using Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine. You can also launch Bixby Vision and Reminder from Bixby Home. To open Bixby Home, press the Bixby key.
  • Page 59 • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account. • The available features and search results may vary depending on the region or service provider.
  • Page 60 Apps and features Launching Bixby Vision You can launch Bixby Vision from Bixby Home or from the Bixby Vision supported apps. • On the Bixby Home screen, tap • In the Camera app, tap • In the Gallery app, select an image and tap •...
  • Page 61 Apps and features Searching for shopping information Recognize a product’s appearance or barcode and search for information. For example, if you want to search for the product’s information online, use the Bixby Vision features. The device will search for and show you the results. Point the camera towards the desired image or object and activate Bixby Vision.
  • Page 62 Apps and features Detecting and translating text Detect and save information on business cards, or detect text in an image to share or translate it. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features.
  • Page 63 Apps and features Searching for similar images Search for images similar to the recognized object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.
  • Page 64 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. Information, such as its vintage chart, food pairings, and world ranking, will be provided. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features.
  • Page 65 • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. • To use this feature, you must register and sign in to your Samsung account. Starting Reminder You can start Reminder from Bixby Home.
  • Page 66 Apps and features Tap GET STARTED on the UPCOMING REMINDERS card. The Reminder intro page will appear. Make sure the Add icon on Home screen option is ticked and tap START. The reminder composition screen will appear. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen.
  • Page 67 Apps and features Creating reminders Reminder will alert you if you create a reminder with a specified time and location setting. You can also save various content, such as a single memo or webpage address, and view it later. You can create various reminders, such as: •...
  • Page 68 Apps and features Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view a webpage, such as a news site, later. While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically. To set the data, time, or location manually, tap Checking reminder notifications At the preset time or location, a notification pop-up window will appear.
  • Page 69 Apps and features Viewing the reminders list Launch the Reminder app. You can view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT.

  • Page 70: Deleting Reminders

    Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Or, when a notification pop-up window appears, tap COMPLETE. Restoring reminders Restore reminders that have been completed. On the reminders list, tap →...
  • Page 71 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, Bixby Home will show your day’s schedule and play your favourite songs.
  • Page 72 Apps and features Checking a reminder If you have added reminders, the most recent reminder will appear on the Bixby Home screen. On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card. You can check the reminder information. If the reminder has a checklist, you can complete individual items on the checklist.

  • Page 73: Phone

    Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.

  • Page 74: Using Speed Dial

    Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.

  • Page 75: Receiving Calls

    Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap →...

  • Page 76: Options During Calls

    Apps and features Options during calls The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. •...

  • Page 77: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.

  • Page 78: Importing Contacts

    Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.

  • Page 79: Sharing Contacts

    Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.

  • Page 80: Messages

    Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE.

  • Page 81: Viewing Messages

    Apps and features Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. Enter emoticons. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.

  • Page 82: Blocking Unwanted Messages

    Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap To manually enter a number, tap Enter number, and then enter a phone number.

  • Page 83: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.

  • Page 84: Changing Security Settings

    Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 85: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 86: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 87 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview Changing shooting modes...
  • Page 88 Apps and features Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply a unique effect to your photos or videos. After selecting a filter or effect, tap the preview screen and take a photo or record a video. To remove the applied filter or effect, open the filters and effects list and tap Remove effect.

  • Page 89: Basic Shooting

    Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold Make faces appear brighter...
  • Page 90 Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 91 Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • Auto: Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically.

  • Page 92: Available Options

    Apps and features Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customize the settings, and then tap to take a photo. Available options •...
  • Page 93 Apps and features Panorama Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. •...
  • Page 94 Apps and features Selective focus Use the out-of-focus effect to make specific objects stand out in a photo. On the shooting modes list, tap Selective focus. Tap the image on the preview screen where the camera should focus. to take a photo. Tap the preview thumbnail.
  • Page 95 Apps and features Slow motion Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap Slow motion. to start recording. When you are finished recording, tap to stop.
  • Page 96 Apps and features to start recording. to finish recording. On the preview screen, tap the preview thumbnail and tap to view the video. Food Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
  • Page 97 Apps and features Virtual shot Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.
  • Page 98 Apps and features Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 99 Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 100 Apps and features When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...

  • Page 101: Camera Settings

    Apps and features Wide self-portrait with motion You can take and view a wide self-portrait with motion. • When taking a wide self-portrait with motion, sound will not be recorded. • Depending on the shooting conditions, motion may not be saved. On the wide selfie preview screen, tap to activate the motion feature and take a wide self-portrait with motion.
  • Page 102 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
  • Page 103 Apps and features • When this feature is activated, you cannot use the Video stabilization feature. • Tracking a subject may fail in the following conditions: – The subject is too big or too small. – The subject moves excessively. –...

  • Page 104: Gallery

    • Volume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.

  • Page 105: Viewing Images

    Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. View image details. Add the image to favourites. Share the image with others. Automatically adjust the image. Modify the image. Bixby Vision Delete the image.

  • Page 106: Viewing Videos

    Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional Skip to the options. previous video. Tap and hold to rewind. Skip to the next video.
  • Page 107 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
  • Page 108 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 109: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check new notifications, such as messages or missed calls. Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off.
  • Page 110 Apps and features Controlling music playback when the screen is off You can control music playback when the screen is off, without turning on the screen. Launch the Settings app, tap Lock screen and security → Information and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback when the screen is off, double-tap the clock.

  • Page 111: Edge Screen

    Apps and features Edge screen Introduction You can easily access your favourite apps, tasks, contacts, and more from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.
  • Page 112 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT.

  • Page 113: People Edge

    Apps and features Editing the Apps edge panel • To add an app, tap on the panel and tap an app from the apps list. • To create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.
  • Page 114 Apps and features Editing the People edge panel • To delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • To change the order of contacts, tap and hold a contact icon and drag it to another location.
  • Page 115 Apps and features Edge lighting The edges of the screen light up when you receive notifications, such as new messages. The edges of the screen will also light up when you receive a call while the device’s screen is facing downwards. Launch the Settings app, tap Display →...

  • Page 116: Smart Select

    Apps and features Smart select Select an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed at the top of the list. Capturing an image Drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the Smart select panel.
  • Page 117 Apps and features On the panel, tap Animation. Adjust the position and size of the capturing area. Adjust the position. Drag a corner of the frame to resize. Select a quality. Tap Record to start capturing. • Before capturing a video, make sure that the video is playing. •...

  • Page 118: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
  • Page 119 Apps and features Using additional options Tap the bar between the app windows to access additional options. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
  • Page 120 Apps and features Minimizing the split screen view Press the Home button to minimize the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view.
  • Page 121 Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. to open the list of recently used apps. and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards.

  • Page 122: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help. • To use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
  • Page 123 Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 124 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.

  • Page 125: Samsung Gear

    Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.

  • Page 126: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 127: Samsung Notes

    Insert an image. When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.

  • Page 128: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 129: Samsung Health

    Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting Samsung Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 130 View guide messages or notifications from Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items under each tab. • TRACKERS: Monitor your activities, food intake, and body measurements. • GOALS: Set your daily fitness goals and view your progress.
  • Page 131 Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the Steps leaderboard. On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled.

  • Page 132: Heart Rate

    • If the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre. On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.
  • Page 133 Apps and features Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate...

  • Page 134: Additional Information

    (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 135: Voice Recorder

    Use different recording modes for various situations, such as in an interview. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
  • Page 136 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • INTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound.

  • Page 137: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.

  • Page 138: World Clock

    Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE.

  • Page 139: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
  • Page 140 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen and the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 141 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Access the Game Launcher screen.

  • Page 142: Samsung Connect

    Apps and features Samsung Connect Introduction Samsung Connect allows you to quickly search for and connect to nearby devices, home appliances, TVs, or Internet of Things (IoT) products. You can easily control the connected devices. • Connecting with nearby devices: Quickly search for nearby devices, such as Bluetooth headsets or wearable devices, and connect with them.
  • Page 143 Apps and features Open the Samsung folder and launch Samsung Connect. The Samsung Connect screen will appear. Access additional options. Supported devices View devices by location. Samsung Connect tips User stories Search for and register nearby devices. Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets or printers, easily and quickly.
  • Page 144 Assign locations to devices, view the list of devices in a same location, and control them. You can also add a mode to a location to control multiple devices at the same time. Open the Samsung folder, launch the Samsung Connect app, and then tap My devices.
  • Page 145 Apps and features Assigning locations Tap → Add place. Enter the location name and tap ADD. Tick devices on the devices list and tap MOVE. Selected devices will be added to the locations page. To view the list of devices by location, swipe to the left or right. Setting modes and rules Create a mode and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command.

  • Page 146: Sharing Content

    Using additional features • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.

  • Page 147: Samsung Dex

    Apps and features Samsung DeX Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently by connecting an external display, keyboard, and mouse.
  • Page 148 Apps and features DeX Station device layout USB port Charger port (USB Type-C) HDMI port Wired LAN port Connecting devices Connect the charger to the DeX Station’s charger port (USB Type-C). Connect one end of the HDMI cable to the DeX Station’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port.
  • Page 149 Connect your smartphone’s multipurpose jack to the smartphone connector on the DeX Station. Samsung DeX will launch on the smartphone. You may not use the DeX Station if you have attached a certain type of case, such as a flip cover or a hard case cover to your smartphone.
  • Page 150 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • START SAMSUNG DeX (Samsung DeX mode): Display your smartphone screen with a computer interface on the connected TV or monitor.
  • Page 151 Apps and features Connecting a keyboard and mouse To use Samsung DeX mode, connect a keyboard and mouse to the DeX Station’s USB ports. When you connect a keyboard, the virtual keyboard will not appear when you select the text input field.
  • Page 152 Apps button Status bar Taskbar • If you want to control the Samsung DeX screen, you must connect a mouse. Refer Connecting a keyboard and mouse for more information. • When starting or ending Samsung DeX, running apps may be closed.

  • Page 153: Answering Calls

    Apps and features Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls.

  • Page 154: Connecting To An External Display

    • HDMI cables and adaptors (USB Type-C to HDMI) are sold separately. • Use only a Samsung-approved HDMI adapter (USB Type-C to HDMI). Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.

  • Page 155: Google Apps

    Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Samsung account for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 156 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 157: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 158: Wi-Fi

    Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. •...
  • Page 159 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 160 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. Tap Share → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.

  • Page 161: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 162: Sending And Receiving Data

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. Tap Share →...

  • Page 163: Nfc And Payment

    Settings next to the connected device and tap the Media audio switch to activate it. Select another device from the list and activate its Media audio feature. Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair.
  • Page 164 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.

  • Page 165: Sending Data

    Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 166: Mobile Hotspot And Tethering

    Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.

  • Page 167: More Connection Settings

    Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 168 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 169 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.

  • Page 170: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.

  • Page 171: Notifications

    Settings • Ringtone: Change the call ringtone. • Vibration pattern: Select a vibration pattern. • Notification sounds: Change the notification sound settings for each app. • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions.

  • Page 172: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

  • Page 173: Blue Light Filter

    Settings • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Keep screen turned off: Set the device to prevent the screen from turning on when it is in a dark place, such as a pocket or bag. •...

  • Page 174: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
  • Page 175 Settings • Quick launch Camera: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. • Device assistance app: Select a device assistance app to launch when you press and hold the Home button.

  • Page 176: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Performance mode Memory Storage Using the quick optimization feature...
  • Page 177 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out.
  • Page 178 The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as the cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.

  • Page 179: Apps

    Face recognition for more information. • Fingerprint Scanner: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information. • Iris Scanner: Register your irises to the device to secure the device or sign in to your Samsung account.
  • Page 180 • Notifications: Set whether or not to show notification content on the locked screen and select which notifications to display. • App shortcuts: Select apps to display shortcuts to them on the locked screen. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.

  • Page 181: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognizing your face. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password. •...
  • Page 182 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the circle on the screen. The camera will scan your face. When a face lock pop-up window appears, tap TURN ON to use your face to unlock the screen.

  • Page 183: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 184 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 185 Settings Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE.
  • Page 186 Sign in to your Samsung account. Using fingerprints to sign in to accounts When you register your fingerprints to Samsung Pass, you can use them to sign in to webpages that support ID and password saving. Refer to Samsung Pass for more information.

  • Page 187: Iris Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 188 Settings • Anyone who experiences dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or a family history of such symptoms or conditions, should see a doctor before using iris recognition. • The iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
  • Page 189 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
  • Page 190 Sign in to your Samsung account. Using irises to sign in to accounts When you register your irises to Samsung Pass, you can use them to sign in to webpages that support ID and password saving. Refer to Samsung Pass for more information.
  • Page 191 Settings Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with irises You can unlock the screen with your irises instead of using a pattern, PIN, or password.

  • Page 192: Samsung Pass

    Settings Samsung Pass Use Samsung Pass to verify your identity securely when accessing app services or websites via your biometric data, rather than entering your ID or password. • To use this feature, your device must be connected to a mobile network.
  • Page 193 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password saving. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
  • Page 194 When using apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of apps that support Samsung Pass, open the Settings screen, tap Lock screen and security → Samsung Pass → Supported apps. If there are no apps that support Samsung Pass, Supported apps will not appear.

  • Page 195: Secure Folder

    Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account.
  • Page 196 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.

  • Page 197: Adding Accounts

    Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 198 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...

  • Page 199: Cloud And Accounts

    Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 200: Backup And Restore

    On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

  • Page 201: Accessibility

    • Report diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.

  • Page 202: Software Update

    Settings Select a language to add. To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

  • Page 203: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. • My phone number: View your phone number. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...

  • Page 204: Appendix

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback.
  • Page 205 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
  • Page 206 Appendix • Swipe upwards or downwards on the Home screen: Open the Apps screen. • Swipe upwards or downwards on the Apps screen: Return to the Home screen. • Swiping in any direction on the locked screen: Unlock the screen. •...
  • Page 207 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility →...
  • Page 208 Appendix • Usage hints: Set the device to read usage hints aloud when you select an item by swiping. • Vibration feedback: Set the device to vibrate when you control the screen, such as selecting an item. • Sound feedback: Set the device to emit a sound when you control the screen, such as selecting an item.

  • Page 209: Entering Text Using The Keyboard

    Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility → Vision, and then tap the Rapid key input switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger.
  • Page 210 Appendix Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.

  • Page 211: Magnifying The Screen

    Appendix Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Vision, and then tap the High contrast keyboard switch to activate it.

  • Page 212: Reversing The Display Colours

    Appendix You can also temporarily magnify the screen by tapping the screen three times and holding. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view. • Keyboards on the screen cannot be magnified. •...
  • Page 213 Appendix Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While you are using voice recognition, the sound detectors will not operate. Baby crying detector Launch the Settings app, tap Accessibility → Hearing → Sound detectors, and then tap the Baby crying detector switch to activate it.

  • Page 214: Turning Off All Sounds

    Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.

  • Page 215: Dexterity And Interaction

    Appendix Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app, tap Accessibility → Dexterity and interaction → Universal switch, and then tap the switch to activate it. If the universal switches are not registered on the device, tap ADD SWITCH and set switches to control the device.
  • Page 216 Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options: •...

  • Page 217: Interaction Control

    Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility → Dexterity and interaction, and then tap the Click after pointer stops switch to activate it. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
  • Page 218 Appendix Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Launch the Settings app, tap Accessibility → Text-to-speech, and then use the following functions: • PREFERRED TTS ENGINE: Select an engine for the text-to-speech feature. •...

  • Page 219: Answering Or Ending Calls

    Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility menus: •...

  • Page 220: Using Single Tap Mode

    Appendix Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it.

  • Page 221: Troubleshooting

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...

  • Page 222: Restarting The Device

    • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 223 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 224 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 225 • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 226 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 227: Removing The Battery

    • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Centre.

  • Page 228: Health And Safety

    • Use only Samsung-approved charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 229 Health and Safety • Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating. Protect the device and charger from damage • Avoid exposing your device to very cold or very hot temperatures. •...
  • Page 230 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre • Failure to do so may result in fire or explosion.
  • Page 231 Health and Safety • Position your device within easy reach. Make sure you can access your wireless device without taking your eyes off the road. • Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and heavy traffic can be hazardous.
  • Page 232 Health and Safety Do not use your device or applications for a while if the device is overheated • Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation. Use caution when exposed to flashing lights •...
  • Page 233 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 234 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.

  • Page 235: Correct Disposal Of This Product

    Health and Safety • Check your accounts regularly for unapproved or suspicious use. If you find any sign of misuse of your personal information, contact your service provider to delete or change your account information. • In the event your device is lost or stolen, change the passwords on your accounts to protect your personal information.
  • Page 236 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.

  • Page 237: Acknowledging Special Precautions And Industry Canada Notice

    Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 238 Health and Safety All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.
  • Page 239 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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