Philips FC6161 User Manual page 20

English
20
Problem
The appliance does not
work.
The charging light does
not go on.
The vacuum cleaner does
not vacuum properly.
guarantee and service
If you need service or information or if you have a problem, please visit the
Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone number in the worldwide
guarantee leaflet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could
encounter with your vacuum cleaner. Please read the different sections for
more details. If you are unable to solve the problem, please contact the
Philips Consumer Care Centre in your country.
Solution
The batteries may be low. Recharge the batteries.
You may not have placed the appliance on the charging base properly. Place
the appliance on the charging base properly. The charging light goes on to
indicate that the appliance is charging.
You may not have put the adapter in the wall socket properly. Put the
adapter in the wall socket properly.
You have put the appliance on the charging base with the handheld vacuum
cleaner switched on. In this case the appliance switches off automatically
after two seconds.
If you are using the stick unit, the contact points on the stick unit and/or
on the handheld vacuum cleaner may be dirty or may not make proper
contact. Wipe them clean with a dry cloth and then place the handheld
vacuum cleaner in the stick unit. Move the handheld vacuum cleaner slightly
to the left and right a few times until you hear a click.
Take the appliance to your dealer or a service centre authorised by Philips
for examination.
Make sure that the adapter is inserted in the wall socket properly and that
the appliance is placed on the charging base properly.
The dust compartment may not be attached to the appliance properly.
Attach the dust compartment to the appliance properly.
The dust compartment may be full. Empty the dust compartment.
The filter unit may be clogged. Clean the inner filter and the outer filter
(see chapter 'Cleaning').
If you are using the stick unit, the contact points on the stick unit and/or
on the handheld vacuum cleaner may be dirty or may not make proper
contact. Wipe them clean with a dry cloth and make sure you hear a click
when you place the handheld vacuum cleaner in the stick unit.
The floor nozzle joint may be blocked by large dirt particles. Clean the
floor nozzle joint (see chapter 'Cleaning').