NETGEAR Nighthawk C6900 Quick Start Manual
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NETGEAR Nighthawk C6900 Quick Start Manual

Ac1900 wifi cable modem router
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Table of Contents

See also: User Manual
Support
Thank you for purchasing this NETGEAR product. You can visit
www.netgear.com/support
register your product, get help, access the latest downloads and user manuals, and join our
community. We recommend that you use only official NETGEAR support resources.
If you are experiencing trouble installing your cable modem, contact NETGEAR at
1-866-874-8924.
Customer-owned cable modem router might not be compatible with certain cable networks.
Check with your cable Internet provider to confirm that this NETGEAR cable modem router is
allowed on your cable network.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Compliance
For regulatory compliance information, visit:
http://www.netgear.com/about/regulatory/
.
See the regulatory compliance document before connecting the power supply.
350 East Plumeria Drive
San Jose, CA 95134, USA
November 2016
to

Quick Start

Nighthawk
AC1900 WiFi Cable Modem Router
Model C6900
NETGEAR, Inc.

Package Contents

The box contains the following items.
Modem router
Ethernet cable
Power adapter

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Summary of Contents for NETGEAR Nighthawk C6900

  • Page 1: Package Contents

    If you are experiencing trouble installing your cable modem, contact NETGEAR at Quick Start 1-866-874-8924. Customer-owned cable modem router might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable modem router is allowed on your cable network. Trademarks Nighthawk ©...
  • Page 2 You can use this diagram to connect your modem router or follow the detailed instructions in this booklet. 5. Connect a computer or mobile device to the 1. Collect your cable Internet provider modem router. information. To connect with WiFi, use the WiFi network name and Collect your cable account number, account phone password on the modem router label.

  • Page 3: Table Of Contents

    WiFi Network Name and Password ...............10 Join the WiFi Network ....................11 View or Change the Modem Router Settings ............13 Change the WiFi Network Name and Password ..........14 Access a USB Device on the Network ..............15 Download the NETGEAR genie App ..............16...

  • Page 4: Leds

    LEDs The LEDs on the modem router light to indicate modem router activity: Power LED Downstream LED Upstream LED Internet LED 2.4 GHz WiFi LED 5 GHz WiFi LED Ethernet LED WiFi On/Off button and LED WPS button and LED...

  • Page 5: Led Description

    Description • Solid green. Power is supplied to the modem router. Power • Off. No power is supplied to the modem router. • Solid red. Thermal cutoff mode. Power off the unit, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air.

  • Page 6: Install Your Modem Router

    Description WiFi On/Off Pressing this button for two seconds turns the WiFi radios button with LED in the modem router on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router.
  • Page 7 4. Connect the power adapter to the modem router and plug the power adapter into an electrical outlet. Wait for the Power LED and the Internet LED to light solid green. 5. Connect a computer or mobile device to the modem router. To connect with WiFi, use the WiFi network name and password on the modem router label.

  • Page 8: Activate Your Internet Service

    6. To log in to the modem router, launch a web browser. The modem router menu displays. If you do not see the modem router menu, enter http://routerlogin.net or http://192.168.0.1 in the address field of the web browser. When prompted to log in, do the following: a.
  • Page 9 Cable Internet Contact Information Provider Comcast http://www.comcast.com/activate XFINITY http://www.xfinity.com/internetsetup http://www.xfinity.com/internetsupport 1-800-XFINITY (1-800-934-6489) For information about Comcast self-activation, see Comcast Self-Activation on page 8. https://activation.cox.net/selfactivation/newmodem. 1-888-556-1193 Mediacom https://maestro.mediacomcc.com/walledgarden/page/ login.jsp 1-844-2SIMPLE (1-844-274-6753) Time Warner https://www.timewarnercable.com/en/support/ Cable internet/step-by-step/modem-activation.html 1-800-892-2253 Note: Your cable Internet provider’s contact information might change.

  • Page 10: Comcast Self-Activation

    c. If you do not get an Internet connection with the modem router, ask your cable Internet provider to look for your modem router online, and do one of the following depending on what your cable Internet provider tells you about your modem router: • If the modem router is not visible, your cable Internet provider can give you instructions to verify why the modem...
  • Page 11 3. Provide your XFINITY credentials and complete the self-activation process. This process might take up to 15 minutes, during which the modem router reboots twice. 4. If you are unable to activate your modem router using the XFINITY self-activation process, call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489) and do the following: a.

  • Page 12: Wifi Network Name And Password

    WiFi Network Name and Password The preassigned WiFi network name (SSID) and password (network key) are unique to your modem router, like a serial number. Because the modem router automatically uses WiFi security, you don’t need to set it up. The WiFi settings are on the modem router label. We recommend that you use the preassigned WiFi settings because you can check the modem router label if you forget them.

  • Page 13: Join The Wifi Network

    Join the WiFi Network You can either use Wi-Fi Protected Setup (WPS) or select your WiFi network and type its password. Join the WiFi Network Using WPS For help with the WPS button on your WPS-enabled device, check the instructions or online help that came with that device. Some older equipment cannot use WPS.
  • Page 14 Join the WiFi Network Using the Modem Router’s WiFi Settings Use the modem router’s WiFi network name and password to connect your WiFi-enabled computer or mobile device to the modem router’s network through WiFi. If you did not change the modem router’s WiFi network name and password, use the modem router’s preassigned WiFi network name and password, which are on the modem router label.

  • Page 15: View Or Change The Modem Router Settings

    View or Change the Modem Router Settings After you use genie to set up the modem router, you can log in to the modem router to view or change its settings. Log In to the Modem Router ¾ To log in to the modem router: 1.

  • Page 16: Change The Wifi Network Name And Password

    Change the WiFi Network Name and Password The modem router’s preset WiFi network name (SSID) and password are on the modem router label. If you want to change your modem router’s WiFi network name and password, log in to the modem router. ¾...

  • Page 17: Access A Usb Device On The Network

    Access a USB Device on the Network ReadySHARE lets you access and share a USB storage device connected to the modem router’s USB ports. (If your USB device uses special drivers, it is not compatible.) ¾ To access the USB storage device from a Windows computer: 1.

  • Page 18: Download The Netgear Genie App

    A window displays the files and folders on the device. Download the NETGEAR genie App The free NETGEAR genie app lets you easily monitor, connect, and control your home network from a Windows or Mac computer, tablet, or smartphone. You can share and stream music or videos,...

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