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Troubleshooting
Troubleshooting chart
Problem
Motor doesn't start or blade doesn't rotate
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Food sticks to blade
Ice is not chopping to desired consistency
Overload Protection warning on the LCD will start to flash and
keys do not respond.
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Solution
•
Check that the power plug is securely inserted into
the power outlet and switched on.
•
Check that the blender jug and lid are securely
locked into position.
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Check that the 'Power' button and selected function
or speed setting is illuminated.
•
Be sure to press only one speed or function button
at a time.
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the pieces are not small enough. Try cutting food into
smaller pieces of even size and processing a smaller
amount per batch. For best results the food should be
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chopped into pieces no larger than
inch (2cm).
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for a shorter time.
Processing too much food. Turn the blender off by pressing the
'Power' button on the control panel. Then switch off at the power
outlet and unplug the power cord. When the blade stops rotating,
remove the blender lid and remove some food with a spatula.
The actual condition of the ice cubes will impact the end consistency.
Use larger, solid dry ice on Snow/Speed 1 to create a snow
Use any type of ice on 'ICE CRUSH' when coarser chopped ice
is required.
The motor is being overloaded. Once the warning stops flashing the
blender has cooled sufficiently and is ready to use again. Re-select the
desired speed or function button. If you have turned the blender off you
will need to switch it back on, wait for the flashing to stop then re-select
the desired speed or function.
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