Digital Check ReceiptNOW Elite User Manual

Digital Check ReceiptNOW Elite User Manual

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Digital Check
ReceiptNOW
Elite User Manual
TM
ReceiptNOW
Elite
TM

USER MANUAL

Jan ua ry 2 0 17
82 27 4 81 3 -0 01
© 2 01 7 Di git al Check Corp. , All ri ghts reserved

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Summary of Contents for Digital Check ReceiptNOW Elite

  • Page 1: User Manual

    Digital Check ReceiptNOW Elite User Manual ReceiptNOW Elite USER MANUAL Jan ua ry 2 0 17 82 27 4 81 3 -0 01 © 2 01 7 Di git al Check Corp. , All ri ghts reserved...
  • Page 2: Fcc Statement

    Check Corp., if any, with respect to the products described in this document are set forth in such agreement. Digital Check cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.
  • Page 3: Table Of Contents

    Digital Check ReceiptNOW Elite User Manual Contents FCC STATEMENT ..........1 4.6 P ....11 R INTER POWER ON AND SE LF TEST 4.7 E IP A ..11 THERNE T DDR ESS ONFIGUR AT ION CAUTION ............1 5 PRINTER ROUTINE MAINTENANCE ... 12 CANADIAN REGULATORY STATEM ENT..
  • Page 4: Safety Instruction

    Digital Check ReceiptNOW Elite User Manual Safety Instruction Before operating the printer, please read following notes carefully. Safety warnings Warning: Do not touch the cutter on the printer Warning: Do not touch the print head and its surrounding parts during or just after printing as the print head is hot.
  • Page 5: Brief Introduction

    ReceiptNOW Elite User Manual 1 Summary 1.1 Brief Introduction ReceiptNOW Elite is a high-performance thermal printer which can be integrated with the ® Digital Check SmartSource Elite check scanner to save desk space. It can be used for a wide range of financial transactions to print receipts, notes, vouchers ,financial slips and transaction list printing.
  • Page 6: Technical Specifications

    Digital Check ReceiptNOW Elite User Manual 2 Technical Specifications 2.1 Printer Technical Specifications Items Parameter Print method Thermal print by line Print resolution 203*180DPI Maximum print speed is 250mm/sec, two-color printing speed Print speed 100mm/sec, gray print speed 100mm/sec. Depending on print...
  • Page 7 Digital Check ReceiptNOW Elite User Manual 2.2 Cutter Technical Specifications Item Parameter Note Cutting method Sliding blade Cutting time 500ms Cutter cuts for one time. Cutting interval 30 cuts / min (maximum ) thermal paper or equivalent thickness Type of paper 0.06~0.1mm...
  • Page 8: Print Position

    Digital Check ReceiptNOW Elite User Manual 2.4 Print Position 2.4.1 Print Location On The Paper L1 Maximum Paper Width:82.5±0.5mm L2 Maximum Effective Print Width :80mm L3 Distance from print head to left side of paper pocket (fixed width): 1.75±1mm L4 Distance from print head to right side of paper pocket (fixed width): 1.75±1mm...
  • Page 9: Appearance And Components

    Digital Check ReceiptNOW Elite User Manual 4—Paper Feed Button 3 Appearance and Components Paper Feeder : If there are no errors or warnings, pressing this button will feed paper. Print Configuration Function: To review printer configuration settings - Hold down this button at the same time while turning on power.
  • Page 10: Unpacking The Printer

    Digital Check ReceiptNOW Elite User Manual 4 Printer Installation 4.1 Unpacking the Printer Please check the package contents when unpacking the printer. If something is missing or damaged, please contact Digital Check at 847-446-2285. - 8 -...
  • Page 11: P R Inter Powerc

    Digital Check ReceiptNOW Elite User Manual 4.2 Printer Installation 1) Printer should be installed on a flat surface. 2) Printer should be kept away from water. 3) Avoid placing printer in a location that would subject it to vibration or impact.
  • Page 12 Digital Check ReceiptNOW Elite User Manual 4.5 Paper Roll Installation and Print Check 4.5.1 Check Printing Paper Paper may be installed while the power and interface cables are connected. Please check paper type before printing. 4.5.2 Install/Change Paper Roll Pull the handle and open front cover.
  • Page 13: Printer Power On And Self Test

    Digital Check ReceiptNOW Elite User Manual 4.6 Printer power on and self test 1) Make sure power cable is connected to the printer and the paper roll is loaded. 2) Make sure POWER INDICATOR LIGHT is off and printer is powered off.
  • Page 14: Printer Routine Maintenance

    Attention:  Use only Thermal Printer Cleaning Swab s (Digital Check part number 757300999 or 751920912), isopropyl alcohol or ethanol for cleaning print head , rollers and sensors. Do not use solvents such as gasoline, acetone, or any abrasive cleanser.
  • Page 15: Cle Ar Ing Jamme D P

    Digital Check ReceiptNOW Elite User Manual 5.1 Clearing Jammed Paper Steps for clearing paper jam are as follow s: Open front cover. Clear jammed paper and close front cover. - 13 -...
  • Page 16: Cle An P R Int H E Ad And 5.3 Cle An Paper S E Nsor

    2) Wait approximately 5 minutes until the print head is totally cooled down after printing. 3) Wipe out stains and dust on print head and rubber covered roller with Thermal Printer Cleaning Swab (Digital Check part number 757300999 or 751920912) or a soft cotton cloth moistened with isopropyl alcohol or ethanol.
  • Page 17: Interface Signals

    Digital Check ReceiptNOW Elite User Manual Use Themal Printer Cleaning Swab (Digital Check part number 757300999 or 751920912) or a soft cotton cloth moistened with isopropyl alcohol or ethanol to wipe away dust and stains on the sensor surface; Do not install transparent cover plate until cleanser has evaporated. Close front cover.
  • Page 18: Power Inter Faced

    Digital Check ReceiptNOW Elite User Manual Supports 9100 port print Supports status back Supports parameter configuration Supports firmware update on-line Supports printer status query and interface module maintenance based on HTTP(only JK-E02 interface supports) 2) Interface signal definition and function description Interface adopts 10/100M BASE-T standard in accordance with IEEE802.3.
  • Page 19: Recovering From Errors

    Use only a standard, shielded USB cable. 7 Recovering From Errors If there is a printer error, you can refer to this chapter for appropriate handling. If problems persist, please contact Digital Check at 847-446-2285. 7.1 Printer does not work Issues...
  • Page 20: Troubleshooting Printing Problems

    Digital Check ReceiptNOW Elite User Manual repeat Flash 5 times then Input Voltage Abnormal Beep 5 times repeat Flash 6 times then Overheated Print Head Beep 6 times repeat Attention:  The ReceiptNOW printer detects print head temperature. If the print head is overheated, a protection circuit will cut off print head power and stop printing.
  • Page 21: Installation Of Sm ArtsourceĀ® Elite19

    8 Installation of SmartSource® Elite 9 Power Management Power management for ReceiptNOW Elite has four work modes: off, ready, active, and suspend.  When power is turned on, or directly after a print task, the printer will be in ready mode.
  • Page 22: Appendix A: Paramete R Setting By Feed Button

    Digital Check ReceiptNOW Elite User Manual Appendix A: Parameter Setting by Feed Button Par amet er set ti n g b y F ee d b utt o n M AI N M ENU Exit ->1 Print S elf Tes t ->2...
  • Page 23 Digital Check ReceiptNOW Elite User Manual POW ER SUPP LY: Po we r Sup pl y ->5 Norm a l Bac k To Las t ->1 M enu Norm al ->2 Lo w Po wer ->3 M ode Print Set t ings ->5...
  • Page 24 Digital Check ReceiptNOW Elite User Manual Print ->2 c odepag es Selec t ->3 c odepag e Sav e Paper SAVE PA PER ->8 Lev el LEVEL Bac k To Las t ->1 M enu Dis ab le ->2 ->3 ->4...
  • Page 25 Digital Check ReceiptNOW Elite User Manual Enabl e ->2 Dis ab le ->3 STOP P RI N T W HEN St op Print W hen ->3 PAPE R LOW : PAPE R Lo w Dis ab le Bac k To Las t ->1...
  • Page 26: Button

    Digital Check ReceiptNOW Elite User Manual BTP- 200 2NP ->3 M ode Ent er c od e, t hen h old But t on D o wn leas t s ec on d v alidat e Cut t er Tes t ->4...

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