Digital Check ReceiptNOW User Manual

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Digital Check
User Manual
ReceiptNOW
TM
ReceiptNOW
TM
USER MANUAL
January2020
82273540-006
© 2011-2017 Digital Check Corp. All rights reserved

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Table of Contents
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Summary of Contents for Digital Check ReceiptNOW

  • Page 1 Digital Check User Manual ReceiptNOW ReceiptNOW USER MANUAL January2020 82273540-006 © 2011-2017 Digital Check Corp. All rights reserved...
  • Page 2: Fcc Statement

    The only warranties made by Digital Check Corp., if any, with respect to the products described in this document are set forth in such agreement. Digital Check cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.
  • Page 3: Canadian Regulatory Statement

    VCCI Regulatory Statement Trademarks Digital Check is a registered trademark licensed to Digital Check Corp. in the United States and other countries. SmartSource is a registered trademark of Digital Check Corp. ReceiptNOW is a trademark of Digital Check Corp. All other brands and products referenced in this document are acknowledged to be the trademarks or registered...
  • Page 4: Table Of Contents

    Digital Check User Manual ReceiptNOW Contents FCC STATEMENT ............. 1 5.2 I ........14 NTERFACE TATUS 5.3 P .......... 14 RINTER TATUS CAUTION ..............1 5.4 F ........15 IRMWARE UPDATE CANADIAN REGULATORY STATEMENT ....2 5.5 W TCP/IP ..........19 IRED VCCI REGULATORY STATEMENT ......
  • Page 5 Digital Check User Manual ReceiptNOW Safety Instruction Before operating the printer, please read following notes carefully. Safety warnings Warning: Do not touch the cutter on the printer Warning: Do not touch the print head and its surrounding parts during or just after printing as the print head is hot.
  • Page 6: Brief Introduction

    ReceiptNOW can support Digital Check TS240, Panini Vision X, CTS LS150, Cannon CR 55scanners and other scanner brands. The ReceiptNOW printer detects print head in place, out of paper, paper low, and voltage detection. It also supports USB2.0 or Ethernet 10/100 self-adapting. The USB version can be easily upgraded to add an Ethernet interface.
  • Page 7: Technical Specifications

    Digital Check User Manual ReceiptNOW 2 Technical Specifications 2.1 Printer Technical Specifications Items Parameter Print method Thermal print by line Print resolution 203*180DPI Maximum print speed is 200mm/sec, two-color printing speed 100mm/sec, gray print speed 100mm/sec. Depending on the Print speed...
  • Page 8 Digital Check User Manual ReceiptNOW 2.2 Cutter Technical Specifications Item Parameter Note Cutting method Slide the blade Cutting time 500ms Cutter cuts for one time. Cutting interval 30cuts / min (maximum) Thermal paper or equivalent thickness Type of paper 0.06~0.1mm...
  • Page 9: Print Position

    Digital Check User Manual ReceiptNOW 2.4 Print Position 2.4.1 Print Location On The Paper L1 Maximum Paper Pocket Width:82.5±0.5mm L2 Maximum Effective Print Width:80mm L3 Distance from print head to left side of paper pocket (fixed width): 1.75±1mm L4 Distance from print head to right side of paper pocket (fixed width): 1.75±1mm...
  • Page 10: Appearance And Components

    Digital Check User Manual ReceiptNOW 3 Appearance and Components 4—Paper Feed Button Paper Feeder:If there are no errors  or warnings, pressing this button will feed paper. Print Configuration Function: Hold  down this button at the same time while turning on power. Printer will...
  • Page 11: Printer Installation

    Digital Check User Manual ReceiptNOW 4 Printer Installation 4.1 Unpacking the Printer Please check the packing list when unpacking the printer. If something is missing or damaged, please contact Digital Check at 1-847-446-2285. - 8 -...
  • Page 12: Printer Installation

    Digital Check User Manual ReceiptNOW 4.2 Printer Installation Printer should be installed on a flat surface. Printer should be kept away from water. Avoid placing printer in a location that would subject it to vibration or impact. The printer should only be plugged into an electrical outlet that has a safety ground.
  • Page 13 4.6 Paper Low Adjustment Setting 4.6.1 Paper Low Sensor ReceiptNOW paper low detect is adjusted at the factory. If necessary, it can be adjusted by changing the paper low sensor’s position. The paper low sensor location is shown in red below.
  • Page 14 Digital Check User Manual ReceiptNOW 4.6.2 Adjusting the Paper Low Setting Adjust the paper low sensor’s position to change the remaining paper quantity that will cause a low paper warning. The paper low setting has three levels. Below red line shows paper low setting. Push the bar to change red line position and change paper remaining quantity that will cause the low paper warning to be triggered.
  • Page 15: Printer Power On And Self Test

    4.8 Ethernet IP Address Configuration ReceiptNow printers that have an Ethernet interface are factory configured for a default turning-on DHCP mode. To turn off the unit for DHCP mode or changes to the unit’s default IP address can be done by communicating with the unit via a web browser set to the default IP address as shown in the screen shot below.
  • Page 16 Digital Check User Manual ReceiptNOW 5 JK-W03 Module HTTP Web 5.1 Overview The interface module provides HTTP service. The status of printer and interface module can display based on WEB page at the host end through browser, and can also carry out the operation of configuring the interface module and printing the test page.
  • Page 17: Interface Status

    Digital Check User Manual ReceiptNOW 5.2 Interface Status Start Internet browser, enter IP address of printer and you can see window of interface status. Then click “Refresh” button to refresh current status (see Figure 1): Figure 1 Interface status 5.3 Printer Status Click “Printer Status”...
  • Page 18: Firmware Update

    Digital Check User Manual ReceiptNOW Figure 2 Printer status Note: When printer is busy or there is error in the printer, then the printer cannot print the self-test page. 5.4 Firmware update Press the “Firmware update” link to load the firmware update web page. If a password has been previously set, you must enter the password first, then you will be allowed to enter the firmware update web page (see Figure 3).
  • Page 19 Digital Check User Manual ReceiptNOW Figure 3 Firmware updating page - 16 -...
  • Page 20 Digital Check User Manual ReceiptNOW Figure 4 Firmware updating successfully After clicking Yes, the printer will remind you to “Please wait for printer to reboot”, as shown in Figure 5. - 17 -...
  • Page 21 Digital Check User Manual ReceiptNOW Figure 5 Wait for printer to reboot Don’t do anything to the web page until the page reminds you “Reset is complete”, as shown in Figure 6. Figure 6 Reset is complete After the firmware updated, JK-W03 PCBA needs to be restored to factory default settings before you can use...
  • Page 22 Digital Check User Manual ReceiptNOW some of the new features. If you want to return to the factory default setting, after the power is cut off, press the PCBA button and power up at the same time and hold it in the down state for 5 seconds before releasing the button.
  • Page 23 Digital Check User Manual ReceiptNOW you can get the IP address, subnet mask, and gateway address automatically through DHCP protocol. Select “DHCP Client:”, then the DHCP Timeout field can be modified to enter the new timeout value for DHCP (unit: s). If the IP address cannot be retrieved within the specified timeout, adopt the default IP address 192.168.1.251;...
  • Page 24: Printer Routine Maintenance

    Attention: Make sure power is off for maintenance.  Use isopropyl alcohol or ethanol for cleaning print head and roller. Digital Check suggest use of either  isopropyl alcohol based thermal printing cleaning swab (Part number 751920912) or ethanol based thermal printing cleaning swab (Part number 757300999)Do not use gasoline, acetone or organic solvent.
  • Page 25: Clean Paper Sensor

    Use a soft cotton cloth dipped in isopropyl alcohol or ethanol (to be wrung out) to wipe out dust and stains on the sensor surface. Digital Check suggest use of either isopropyl alcohol based thermal printing cleaning swab (Part number 751920912) or ethanol based thermal printing cleaning swab (Part number 757300999) Do not install transparent cover plate until isopropyl alcohol or ethanol has evaporated.
  • Page 26 Digital Check User Manual ReceiptNOW - 23 -...
  • Page 27: Interface Signals

    Digital Check User Manual ReceiptNOW 7 Interface Signals 7.1 USB Interface Parameter Data transmission: Supports USB2.0 high-speed protocol. Connector (Printer End): USB B serial socket, support USB HUB Interface signal definition and function description Signal Pin No. Description Name VBUS...
  • Page 28: Ethernet Interface

    Digital Check User Manual ReceiptNOW 7.2 Ethernet Interface Interface Characteristics Supports10/100M BASE-T Communication  Compatible with Standard Ethernet II frame type.  INDICATOR LIGHT indicates the status of network connections and data transfer status.  Supports 9100 Port Print ...
  • Page 29: Power Interfaced

    Digital Check User Manual ReceiptNOW 7.3 Power Interface Definition Power interface signal definition Signal Name 24V power supply interface definition Signal Name +24V Attention: The communication cord (such as the USB cable) should not be plugged or unplugged with power ...
  • Page 30: Recovering From Errors

    Flash 6 times then repeat Beep 6 times Attention: The ReceiptNOW printer detects print head temperature. If the print head is overheated, a protection  circuit will cut off print head power and stop printing. The print head will stop printing at 65° C (149°F).
  • Page 31 Digital Check User Manual ReceiptNOW 8.4 Issues emerging during print process Issues Reasons Solution Reference Open front cover. Paper output Check paper track Paper Jam crumpled or bent and cutter. Clear jammed paper. Open front cover. Stops printing Paper Jam Check cutter.
  • Page 32: Installation Method For Supporting Various Scanners

    Digital Check User Manual ReceiptNOW 9 Installation method for supporting various scanner 9.1 SmartSource Open Installation - 29 -...
  • Page 33: Smart Sourcei

    Digital Check User Manual ReceiptNOW 9.2 SmartSource Installation 9.3 TS240 Installation - 30 -...
  • Page 34: Ls150 Scanner

    Digital Check User Manual ReceiptNOW 9.4 CR-55 scanner Installation 9.5 LS150 scanner Installation - 31 -...
  • Page 35: Vision Xscanneri

    Digital Check User Manual ReceiptNOW 9.6 VISION X scanner Installation - 32 -...
  • Page 36: Power Management

    ReceiptNOW 10. Power Management Power management for ReceiptNOW has four work modes: off, ready, active, and suspend.  When power is on or after a print task, the printer will be in ready mode.  After 5 minutes in ready mode without a print task, the printer will change to suspend mode.
  • Page 37: Appendix A: Parameter Setting By Feed Button

    Digital Check User Manual ReceiptNOW Appendix A: Parameter Setting by Feed Button Parameter setting by Feed button MAIN MENU Exit ->1 Print Self Test ->2 Configuration ->3 CONFIGURATION Exit Without Save ->1 Exit With Save ->2 Communication ->3 Back To Last Menu ->1...
  • Page 38 Digital Check User Manual ReceiptNOW POWER SUPPLY: Power Supply ->5 Normal Back To Last ->1 Menu Normal ->2 Power ->3 Mode Print Settings ->5 PRINT SETTINGS Back Last ->1 Menu Darkness DARKNESS ->2 Settings SETTING: Normal Back To Last ->1 Menu ->2...
  • Page 39 Digital Check User Manual ReceiptNOW Print ->2 codepages Select ->3 codepage Save Paper Level ->8 SAVE PAPER LEVEL Back To Last ->1 Menu Disable ->2 ->3 ->4 ->5 100% ->6 TWO-COLOR Two-color Mode ->9 SETTINGS Back To Last ->1 Menu Max Two-color Two-color Power:...
  • Page 40: Buzzer

    Digital Check User Manual ReceiptNOW Disable ->3 Stop Print When STOP PRINT WHEN ->3 PAPER Low PAPER LOW: Disable Back To Last ->1 Menu Enable ->2 Disable ->3 Paper Near End PAPER NEAR ->4 Sensor SENSER: Enabled Back To Last ->1...
  • Page 41 Digital Check User Manual ReceiptNOW BTP-2002NP ->3 Mode Enter code, then hold Button Down at least 1 second to validate Cutter Test ->4 Sensor Test Mode: ERROR state will change Sensor Test ->5 according to sensor state To EXIT, hold button down...

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