ASROCK AB350 Pro4 User Manual
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ASROCK AB350 Pro4 User Manual

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  • Page 2: Copyright Notice

    (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 If you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard International call charges apply) The terms HDMI™...

  • Page 4: Table Of Contents

    Onboard Headers and Connectors M.2_SSD (NGFF) Module Installation Guide (M2_1) M.2_SSD (NGFF) Module Installation Guide (M2_2) Chapter 3 Software and Utilities Operation Installing Drivers ASRock Live Update & APP Shop 3.2.1 UI Overview 3.2.2 Apps 3.2.3 BIOS & Drivers 3.2.4 Setting...
  • Page 5 Chapter 4 UEFI SETUP UTILITY Introduction 4.1.1 UEFI Menu Bar 4.1.2 Navigation Keys Main Screen OC Tweaker Screen Advanced Screen 4.4.1 CPU Configuration 4.4.2 North Bridge Configuration 4.4.3 South Bridge Configuration 4.4.4 Storage Configuration 4.4.5 Super IO Configuration 4.4.6 ACPI Configuration 4.4.7 USB Configuration 4.4.8 Trusted Computing Tools...

  • Page 6: Chapter 1 Introduction

    If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

  • Page 7: Specifications

    • AMD 7 Gen A-Series APUs support DDR4 2400/2133 ECC & non-ECC, un-buffered memory* * Please refer to Memory Support List on ASRock’s website for more information. (http://www.asrock.com/) * Please refer to page 22 for DDR4 UDIMM maximum frequency support.
  • Page 8 AB350 Pro4 Graphics • Integrated AMD Radeon R7/R5 Series Graphics in A-series • DirectX 12, Pixel Shader 5.0 • Max. shared memory 2GB • Three graphics output options: D-Sub, DVI-D and HDMI • Supports Triple Monitor • Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 24Hz / (3840x2160) @ 30Hz • Supports DVI-D with max.
  • Page 9 • 1 x M.2 Socket (M2_2), supports type 2230/2242/2260/2280/22110 M.2 SATA3 6.0 Gb/s module** ** If M2_1 is occupied, PCIE4 will be disabled. ** Supports NVMe SSD as boot disks ** Supports ASRock U.2 Kit Connector • 1 x COM Port Header • 1 x TPM Header • 1 x Power LED and Speaker Header...
  • Page 10 • CPU/Chassis Quiet Fan • CPU/Chassis Fan multi-speed control • Voltage monitoring: +12V, +5V, +3.3V, Vcore • Microsoft® Windows® 10 64-bit * For the updated Windows® 10 driver, please visit ASRock’s web- site for details: http://www.asrock.com Certifica- • FCC, CE, WHQL tions • ErP/EuP ready (ErP/EuP ready power supply is required)

  • Page 11: Motherboard Layout

    Ultra M.2 PCIe Gen3 x4 CHA_FAN3 BIOS PCI Express 3.0 PCIE1 Front USB 3.0 PCIE2 CMOS Battery Promontory B350 PCIE3 PCIE4 PCIE5 RoHS AB350 Pro4 SPK_PLED1 PCIE6 COM1 PANEL1 CHA_FAN1 CHA_FAN2 USB_1_2 USB_3_4 HD_AUDIO1 PLED PWRBTN CLRCMOS1 TPMS1 HDLED RESET...
  • Page 12 AB350 Pro4 No. Description ATX 12V Power Connector (ATX12V1) CPU Fan Connector (CPU_FAN1) 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1) 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2) AMD Fan LED Header (AMD_FAN_LED1) RGB LED Header (RGB_HEADER1) ATX Power Connector (ATXPWR1) USB 3.0 Header (USB3_5_6)

  • Page 13: I/O Panel

    1.4 I/O Panel No. Description No. Description USB 2.0 Ports (USB12) USB 3.0 Ports (USB3_12) DVI-D Port USB 3.0 Port (USB31_TA_1) LAN RJ-45 Port* USB 3.0 Type-C Port (USB31_TC_1) Line In (Light Blue)** HDMI Port Front Speaker (Lime)** D-Sub Port Microphone (Pink)** PS/2 Mouse/Keyboard Port USB 3.0 Ports (USB3_34)
  • Page 14 AB350 Pro4 ** To configure 7.1 CH HD Audio, it is required to use an HD front panel audio module and enable the multi- channel audio feature through the audio driver. Please set Speaker Configuration to “7.1 Speaker”in the Realtek HD Audio Manager.

  • Page 15: Chapter 2 Installation

    Chapter 2 Installation This is an ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Pre-installation Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings.

  • Page 16: Installing The Cpu

    AB350 Pro4 2.1 Installing the CPU Unplug all power cables before installing the CPU.

  • Page 18: Installing The Cpu Fan And Heatsink

    AB350 Pro4 2.2 Installing the CPU Fan and Heatsink After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. You also need to spray thermal grease between the CPU and the heatsink to improve heat dissipation. Make sure that the CPU and the heatsink are securely fastened and in good contact with each other.
  • Page 20 AB350 Pro4 Installing the AM4 Box Cooler SR2...
  • Page 22 AB350 Pro4 4-pin FAN cable RGB LED Cable +12V *The diagram shown here are for reference only. Please refer to page 30 for the orientation of AMD Fan LED Header (AMD_FAN_LED1).
  • Page 23 Installing the AM4 Box Cooler SR3...
  • Page 24 AB350 Pro4...
  • Page 26 +12V Please note that only one cable should be used at a time in this step. If you select AMD_FAN_LED1, please install ASRock utility "ASRock RGB LED". If you select USB connector, please install AMD utility "SR3 Settings Software". *The diagram shown here are for reference only. Please refer to page 30 for the orientation of AMD Fan...

  • Page 27: Installing Memory Modules (Dimm)

    2.3 Installing Memory Modules (DIMM) This motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs. 2.
  • Page 28 AB350 Pro4 The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

  • Page 29: Expansion Slots (Pci Express Slots)

    2.4 Expansion Slots (PCI Express Slots) There are 6 PCI Express slots on the motherboard. Before installing an expansion card, please make sure that the power supply is switched off or the power cord is unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation.

  • Page 30: Jumpers Setup

    AB350 Pro4 2.5 Jumpers Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...

  • Page 31: Onboard Headers And Connectors

    2.6 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header Connect the power PLED+ PLED-...
  • Page 32 AB350 Pro4 Power LED and Speaker Please connect the SPEAKER DUMMY Header chassis power LED and DUMMY (7-pin SPK_PLED1) the chassis speaker to this (see p.6, No. 15) header. PLED+ PLED+ PLED- Serial ATA3 Connectors These six SATA3 (SATA3_1: connectors support SATA see p.6, No.
  • Page 33 Front Panel Audio Header This header is for PRESENCE# (9-pin HD_AUDIO1) connecting audio devices MIC_RET OUT_RET (see p.6, No. 24) to the front audio panel. OUT2_L J_SENSE OUT2_R MIC2_R MIC2_L 1. High Definition Audio supports Jack Sensing, but the panel wire on the chassis must support HDA to function correctly.
  • Page 34 AB350 Pro4 ATX Power Connector This motherboard pro- (24-pin ATXPWR1) vides a 24-pin ATX power (see p.6, No. 7) connector. To use a 20-pin ATX power supply, please plug it along Pin 1 and Pin ATX 12V Power This motherboard...
  • Page 35 RGB LED Header RGB LED header is used to con- (4-pin RGB_HEADER1) nect RGB LED extension cable (see p.6, No. 6) which allows users to choose from various LED lighting ef- fects. Caution: Never install the RGB LED cable in the wrong orienta- tion;...
  • Page 36 AB350 Pro4 2.7 M.2_SSD (NGFF) Module Installation Guide (M2_1) The M.2, also known as the Next Generation Form Factor (NGFF), is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The Ultra M.2 Socket (M2_1) supports type 2242/2260/2280 M.2 PCI Express module up to Gen3 x4 (32 Gb/s) (with Ryzen CPU) or Gen3 x2 (16 Gb/s) (with A-Series APU).
  • Page 37 Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location C by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand.
  • Page 38 AB350 Pro4 Step 6 Tighten the screw with a screwdriver to secure the module into place. Please do not overtighten the screw as this might damage the module. NUT2 NUT1 M.2_SSD (NGFF) Module Support List Vendor Interface Intel PCIe INTEL 6000P-SSDPEKKF256G7 (nvme)

  • Page 39: M.2_Ssd (Ngff) Module Installation Guide (M2_2)

    2.8 M.2_SSD (NGFF) Module Installation Guide (M2_2) The M.2, also known as the Next Generation Form Factor (NGFF), is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The M.2 Socket (M2_2) supports type 2230/2242/2260/2280/22110 M.2 SATA3 6.0 Gb/s module. * M2_2 and SATA3_3 share lanes.
  • Page 40 AB350 Pro4 Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location D by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut.
  • Page 41 SATA Transcend TS256GMTS800-256GB Transcend SATA Transcend TS64GMTS400-64GB V-Color SATA V-Color 120G V-Color SATA V-Color 240G SATA WD BLUE WDS100T1B0B-00AS40 SATA WD GREEN WDS240G1G0B-00RC30 For the latest updates of M.2_SSD (NFGG) module support list, please visit our website for details: http://www.asrock.com...

  • Page 42: Chapter 3 Software And Utilities Operation

    AB350 Pro4 Chapter 3 Software and Utilities Operation 3.1 Installing Drivers The Support CD that comes with the motherboard contains necessary drivers and useful utilities that enhance the motherboard’s features. Running The Support CD To begin using the support CD, insert the CD into your CD-ROM drive. The CD automatically displays the Main Menu if “AUTORUN”...

  • Page 43: Asrock Live Update & App Shop

    Double-click on your desktop to access ASRock Live Update & APP Shop utility. *You need to be connected to the Internet to download apps from the ASRock Live Update & APP Shop. 3.2.1 UI Overview Category Panel Hot News...

  • Page 44: Apps

    AB350 Pro4 3.2.2 Apps When the "Apps" tab is selected, you will see all the available apps on screen for you to download. Installing an App Step 1 Find the app you want to install. The most recommended app appears on the left side of the screen. The other various apps are shown on the right.
  • Page 45 Step 3 If you want to install the app, click on the red icon to start downloading. Step 4 When installation completes, you can find the green "Installed" icon appears on the upper right corner. To uninstall it, simply click on the trash can icon *The trash icon may not appear for certain apps.
  • Page 46 AB350 Pro4 Upgrading an App You can only upgrade the apps you have already installed. When there is an available new version for your app, you will find the mark of "New Version" appears below the installed app icon. Step 1 Click on the app icon to see more details.

  • Page 47: Bios & Drivers

    3.2.3 BIOS & Drivers Installing BIOS or Drivers When the "BIOS & Drivers" tab is selected, you will see a list of recommended or critical updates for the BIOS or drivers. Please update them all soon. Step 1 Please check the item information before update. Click on to see more details.

  • Page 48: Setting

    AB350 Pro4 3.2.4 Setting In the "Setting" page, you can change the language, select the server location, and determine if you want to automatically run the ASRock Live Update & APP Shop on Windows startup.

  • Page 49: Asrock Rgb Led

    3.3 ASRock RGB LED ASRock RGB LED is a lighting control utility specifically designed for unique individuals with sophisticated tastes to build their own stylish colorful lighting system. Simply by connecting the LED strip, you can customize various lighting schemes and patterns, including Static, Breathing, Strobe, Cycling, Music, Wave and more.
  • Page 50 ASRock RGB LED Utility Now you can adjust the RGB LED color through the ASRock RGB LED utility. Download this utility from the ASRock Live Update & APP Shop and start coloring your PC style your way! Drag the tab to customize your preference.

  • Page 51: Chapter 4 Uefi Setup Utility

    Chapter 4 UEFI SETUP UTILITY 4.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure your system. You may run the UEFI SETUP UTILITY by pressing <F2> or <Del> right after you power on the computer, otherwise, the Power-On-Self-Test (POST) will continue with its test routines.

  • Page 52: Navigation Keys

    AB350 Pro4 4.1.2 Navigation Keys Use < > key or < > key to choose among the selections on the menu bar, and use < > key or < > key to move the cursor up or down to select items, then press <Enter>...

  • Page 53: Main Screen

    4.2 Main Screen When you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview.

  • Page 54: Oc Tweaker Screen

    AB350 Pro4 4.3 OC Tweaker Screen In the OC Tweaker screen, you can set up overclocking features. Because the UEFI software is constantly being updated, the following UEFI setup screens and descriptions are for reference purpose only, and they may not exactly match what you see on your screen.
  • Page 55 VDDP Configure the voltage for the VDDP. 1.05V Voltage Chipset 1.05V Voltage. Use default settings for best performance.

  • Page 56: Advanced Screen

    AB350 Pro4 4.4 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, North Bridge Configuration, South Bridge Configuration, Storage- Configuration, Super IO Configuration, ACPI Configuration, USB Configuration and Trusted Computing. Setting wrong values in this section may cause the system to malfunction.

  • Page 57: Cpu Configuration

    4.4.1 CPU Configuration Cool 'n' Quiet Use this item to enable or disable AMD’s Cool ‘n’ Quiet technology. The default value is [Enabled]. Configuration options: [Enabled] and [Disabled]. If you install ® Windows OS and want to enable this function, please set this item to [Enabled]. Please note that enabling this function may reduce CPU voltage and memory frequency, and lead to system stability or compatibility issue with some memory modules or power supplies.

  • Page 58: North Bridge Configuration

    AB350 Pro4 4.4.2 North Bridge Configuration IOMMU Use this to enable or disable IOMMU. The default value of this feature is [Disabled]. Share Memory Configure the size of memory that is allocated to the integrated graphics processor when the system boots up.

  • Page 59: South Bridge Configuration

    4.4.3 South Bridge Configuration Onboard HD Audio Enable/disable onboard HD audio. Set to Auto to enable onboard HD audio and automatically disable it when a sound card is installed. Front Panel Enable/disable front panel HD audio. Deep Sleep Configure deep sleep mode for power saving when the computer is shut down. Restore on AC/Power Loss Select the power state after a power failure.

  • Page 60: Storage Configuration

    AB350 Pro4 4.4.4 Storage Configuration SATA Controller(s) Enable/disable the SATA controllers. SATA Mode AHCI: Supports new features that improve performance. RAID: Combine multiple disk drives into a logical unit. ASMedia SATA3 Mode IDE: For better compatibility. AHCI: Supports new features that improve performance.

  • Page 61: Super Io Configuration

    4.4.5 Super IO Configuration Serial Port Enable or disable the Serial port. Serial Port Address Select the address of the Serial port. PS2 Y-Cable Enable the PS2 Y-Cable or set this option to Auto.

  • Page 62: Acpi Configuration

    AB350 Pro4 4.4.6 ACPI Configuration Suspend to RAM It is recommended to select auto for ACPI S3 power saving. ACPI HPET Table Enable the High Precision Event Timer for better performance and to pass WHQL tests. PS/2 Keyboard Power On Allow the system to be waked up by a PS/2 Keyboard.

  • Page 63: Usb Configuration

    4.4.7 USB Configuration USB Controller Enable or disable all the USB ports. Legacy USB Support Enable or disable Legacy OS Support for USB 2.0 devices. If you encounter USB compatibility issues it is recommended to disable legacy USB support. Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux operating systems only.

  • Page 64: Trusted Computing

    AB350 Pro4 4.4.8 Trusted Computing Security Device Support Enable to activate Trusted Platform Module (TPM) security for your hard disk drives.

  • Page 65: Tools

    4.5 Tools RGB LED ASRock RGB LED allows you to adjust the RGB LED color to your liking. Easy RAID Installer Easy RAID Installer helps you to copy the RAID driver from the support CD to your USB storage device. After copying the drivers please change the SATA mode to...

  • Page 66: Network Configuration

    Save UEFI files in your USB storage device and run Instant Flash to update your UEFI. Internet Flash - DHCP (Auto IP), Auto ASRock Internet Flash downloads and updates the latest UEFI firmware version from our servers for you. Please setup network configuration before using Internet Flash.

  • Page 67: Hardware Health Event Monitoring Screen

    4.6 Hardware Health Event Monitoring Screen This section allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature, fan speed and voltage. CPU Fan 1 Setting Select a fan mode for CPU Fan 1, or choose Customize to set 5 CPU temperatures and assign a respective fan speed for each temperature.
  • Page 68 AB350 Pro4 Chassis Fan 3 Setting Select a fan mode for Chassis Fan 3, or choose Customize to set 5 CPU temperatures and assign a respective fan speed for each temperature. Chassis Fan 3 Temp Source Select a fan temperature source for Chassis Fan 3.

  • Page 69: Security Screen

    4.7 Security Screen In this section you may set or change the supervisor/user password for the system. You may also clear the user password. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.

  • Page 70: Boot Screen

    AB350 Pro4 4.8 Boot Screen This section displays the available devices on your system for you to configure the boot settings and the boot priority. Fast Boot Fast Boot minimizes your computer's boot time. In fast mode you may not boot from an USB storage device.
  • Page 71 CSM (Compatibility Support Module) Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. Launch PXE OpROM Policy Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to run those that support legacy option ROM only. Select Do not launch to not execute both legacy and UEFI option ROM.

  • Page 72: Exit Screen

    AB350 Pro4 4.9 Exit Screen Save Changes and Exit When you select this option the following message, “Save configuration changes and exit setup?” will pop out. Select [OK] to save changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option the following message, “Discard changes and exit...

  • Page 73: Contact Information

    Contact Information If you need to contact ASRock or want to know more about ASRock, you’re welcome to visit ASRock’s website at http://www.asrock.com; or you may contact your dealer for further information. For technical questions, please submit a support request form at http://www.asrock.com/support/tsd.asp...

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