View contact: If the current caller is in your Contacts list, this option displays the current
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caller's contact information.
Send message: Send a text or multimedia message while remaining on the call.
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Visual Voicemail
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps
required to set up Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the
exact message you are looking for without having to listen to every voicemail message first. This
feature periodically goes out to your voicemail, and gathers the caller information from all of the
current voicemails. It then populates a list with the caller name and number, along with the length of
time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail.
You should set up your voicemail and personal greeting as soon as your phone is activated. Your
phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. From home, swipe up to access Apps.
2. Tap Sprint folder >
3. Scroll through the introduction screens to view a brief explanation of the visual voicemail
services.
4. At the end of the welcome screens, a Personalize your voicemail prompt displays.
If prompted, grant Visual Voicemail permissions to access your phone, contacts, and so on.
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5. Tap Personalize and follow the system prompts to:
Create a passcode (part of standard voicemail).
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Record your name announcement.
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Record your greeting.
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Important: Voicemail Passcode – It is strongly recommended that you create a passcode when
setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who
has access to your phone is able to access your voicemail messages.
Apps
Phone
Voicemail.
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