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Troubleshooting
Error
Error 5 ~ 9, the system is not functioning properly.
Measurement before device stabilization.
The ambient temperature is >40°C (104°F)
The ambient temperature is <10°C (50°F)
In ear/forehead mode: Temperature taken is higher than +42.2°C (108°F)
In surface mode:
In ear/forehead mode: Temperature taken is lower than +34°C (93.2°F)
In surface mode:
Device cannot be powered on to the ready stage.
CAUTION
Do not open this device. If you cannot fix the problem using the troubleshooting instructions, contact the dealer or customer service.
Problem
Temperature taken is higher than +80°C (176°F)
Temperature taken is lower than –22°C (–7.6°F)
English 11
Recommended Action
Take out the battery, wait for 1 minute and
reinsert it. If this message reappears,
contact the retailer for service.
Wait until all the icons stops flashing before
measuring.
Allow the thermometer to rest in a room for
at least 15 minutes at room temperature:
10°C to 40°C (50°F to 104°F).
Please select the target within
specifications. If a malfunction still occurs,
please contact the nearest retailer.
Replace battery with a new one.
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