Cannot unlock screen.
Solution: Power the phone on again. If you are unable
to turn the phone off, remove and replace the Battery,
and then power the phone on again. Data that was
being edited is erased after the phone is powered on
again.
Virgin Mobile Account
Information and Help
Find out about managing your account online and on
your phone, buying additional minutes for your plan,
and getting help.
For more information about your Virgin Mobile account,
as well as other Virgin Mobile services, visit us at:
virginmobileusa.com.
Getting Help
Manage Your Account
Access information about your account. You can:
Check your minutes.
•
Add money (Top-Up).
•
•
Changes plans.
And more!
•
Access your account from the special My Account app.
1. From home, swipe up to access Apps.
2. Tap
My Account.
Top-Up Your Account
Sign up for Auto Pay to keep your service working
month after month. Or, you can buy Top-Up cards
at thousands of retailers and add money to your
account from your phone or by logging in at
virginmobileusa.com.
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