Philips DVP3124 User Manual page 37

Problem
The aspect ratio of the screen
cannot be changed.
Not able to select some items in the
setup/system menu.
The DVD player does not start
playback.
Picture freezes momentarily during
playback.
Unable to select Progressive Scan
on/off.
01-39_dvp3120_3124_55_eng2.indd 37
Troubleshooting
Solution
– The aspect ratio is fixed on the DVD disc.
– Depending on the TV, it may not be possible to change
the aspect ratio.
– Press STOP button twice before selecting the setup/
system menu.
– Depending on the disc availability, some menu items
cannot be selected.
– Insert a readable disc with the playback side facing down.
– Check the disc type, colour system (PAL/NTSC) and
region code.
– Check for any scratches or smudges on the disc.
– Press SETUP to turn off the setup menu screen.
– You may need to enter the password in order to change
the parental rating level or to unlock the disc for
playback.
– Moisture may have condensed inside the system. Remove
the disc and leave the system turned on for about an
hour.
– Disconnect the power cord from the power outlet for a
few minutes. Reconnect the power cord and try to
operate again as usual.
– Check the disc for fingerprint/scratches and clean with a
soft cloth wiping from center to edge.
– Check that the output of the video signal is turn to
{ YPbPr }.
(continued)
37
2007-12-12 2:36:24 PM