Regular Maintenance Clean the scanner on a regular basis as described below in order to maintain peak scanning quality. CAUTION For safety's sake, always turn the unit off and unplug the power cord before cleaning this unit. Cleaning the Scanner To clean the exterior of the scanner, dampen a cloth with water or a mild detergent, wring the cloth out thoroughly, and then wipe the dirt away.
Cleaning the Scanning Glass and the Rollers Turn the power off and unplug the power cord from the power outlet. If the document eject tray extension is open, close it. Grasp the upper unit and gently lift it up as far as it will go. Wipe the scanning glass (the shaded portion in the illustration) with a clean, dry cloth.
Troubleshooting This section describes common problems that may occur while you are using the scanner, and how to resolve them. Refer to the troubleshooting section related to the problem that you have encountered. The scanner does not turn on ............. P.48 The PC does not recognize the scanner ........
The PC does not recognize the scanner The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Action Check all of the SCSI cable connections between the scanner, the SCSI host adapter in the PC, and any other SCSI devices connected to the system.
Cause The scanner's SCSI ID is identical to the SCSI ID of another device. Action Check the SCSI IDs of all SCSI devices connected to the system and set a unique SCSI ID for the scanner. Cause The terminator is not set correctly. Action Connect a terminator to the SCSI device that is at the end of the SCSI daisy chain.
Images are not scanned Check the following if the scanner does not scan an image even though the scanning operation is being performed: Is the scanner connected to the PC correctly? Has the scanner driver been installed? Has the application software been installed correctly? Has the application software been set up correctly? Is there a problem in the PC system? Notice...
Resulting scanned images are not correct If the resulting scanned images are not crisp, if there are lines or spots on the image, or if there is some other problem with a scanned image, likely causes are listed below. Check each item and take the appropriate action. Cause The scanning glass or the rollers inside the scanner are dirty.