Troubleshooting - Philips DVD728/001 Owner's Manual

Problem
No audio at digital output
No sound and picture
Disc can't be played
Picture freezes momentarily
during playback
No return to start-up screen when
disc is removed
The Player does not respond to
the remote control
Buttons do not work
Player does not respond to some
operating commands during playback
DVD Video Player cannot read
CDs/DVDs
Menu items cannot be selected
If you are unable to remedy a problem by following these hints, consult your dealer or service
centre (HOTLINE).
01-29 DVD728 Eng
Solution
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or
DTS and if not, please make sure the digital
output is set to PCM.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
– Check that the SCART cable is connected to the
correct device (See Connecting to a TV)
– The DVD+R/DVD+RW/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have record a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Region code incorrect.
– Check the disc for fingerprints/scratches and
clean with a soft cloth wiping from centre to edge.
– Reset the unit by switching the Player off, then on
again.
– Aim the remote control directly at the sensor on
the front of the Player.
– Reduce the distance to the Player.
– Replace the batteries in the remote control.
– Insert the batteries with their polarities (+/–
signs) as indicated.
– In order to completely reset the Player, unplug
the AC cord from the AC outlet.
– Operations may not be permitted by the disc.
Refer to the instructions of the disc.
– Use a commonly available cleaning CD/DVD to
clean the lens before sending the DVD Video
Player for repair.
– Press STOP twice before selecting System Menu.
– Depending on the disc availability, some menu
items cannot be selected.
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Troubleshooting

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18/03/2003, 4:39 PM
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