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Troubleshooting
Global Contacts
Q&A
Separately Sold Accessories
First check the warning displayed on the LCD monitor ( page 51) and the Indicator (
The following are some frequently asked questions.
The AC adapter and the face plate are available as separately sold accessories.
Country/Region
page 16). Then check the following items.
The use of the separately sold accessories will increase your convenience and enjoyment
Canada
Q: When I press the shutter button, the picture is not taken immedi-
when using the camera. Take a look at our website or the catalog when purchasing the
Problem
ately. Why is this?
separately sold accessories.
No power supply
A: Are you using the "half-shutter" function (half-pressing the shutter button)?
China Hong
Kong
With the camera, the focus and exposure are adjusted when the shutter button
AC adapter
France
is half-pressed. If you press the shutter button all the way in without half-
PDR-AC20
pressing first, the camera first adjusts the focus and exposure and the photo is
This can be used with the household electric outlet.
Germany
only taken once the focus and exposure have been adjusted properly, resulting
No power supply
Before use, please read "Notes on the AC Adapter" (
in a time lag between the time when the shutter button is pressed and when
during operation.
(
page 19).
Italy
the photo is actually taken.
For further details, see the instruction manual of the AC adapter.
We recommended using the "half-shutter" function so as not to miss photo
Mexico
Face plate
opportunities. For instructions on using the "half-shutter" function, see "Taking
The battery runs
out quickly.
PDR-KFP 1 (4 face plates)
photographs" on page 24.
PDR-KFP 2 (4 face plates)
Singapore
Q: I can't focus properly. What could the problem be?
For the method of replacing the face plate, please refer to "Replacing the Face Plate". (
A: The camera uses a precise auto focus mechanism, but under the conditions
Switzerland
page 17)
and with the subjects described below the auto focus function may not work
For the color pattern or type of the face plate, confirm at website.
well.
Global Contacts
United
• Subjects moving at high speed
Kingdom
• Very shiny subjects such as a mirror or car body
United
No photograph is
• Extremely low contrast subjects (such as subjects dressed in the same
States
taken when the
color as the background, etc.)
shutter button is
• When there are objects in front of or behind the subject (such as an animal
pressed.
In the supplied CD-ROM, a file containing information regarding service and support is
in a cage or a person in front of a tree)
recorded, we recommend saving the file to your PC in case you lose the instruction
• Subjects with little reflection, such as hair or fur
manual .
To open the file, insert the CD-ROM into the CD-ROM drive and click "English" on the
• Subjects with no solidity, such as smoke or flames
language selection screen, then click "service & support".
• Subjects viewed through glass
In addition, the focus is set on the center of the frame, so if the subject is not
For customers in the United States and Canada
at the center (when shooting two people standing side by side, for example),
Register your product On-Line
the focus is adjusted on the background and the desired subject (the two
There are many advantages to being a member of the Toshiba Digital Camera community.
people) may be out of focus. In such cases, do the following:
Toshiba provides free firmware upgrades for applicable models, allowing you to get the
1) Point the camera so that one of the persons is at the center of the
latest technology and enhancement for your camera direct from the web site. There are
viewfinder.
links, updates and notices for special options available at the Toshiba Digital Community,
2) Half-press the shutter button. (The focus is locked on the person.)
like special adapter mounts for Tele-photo, Wide-angle, and other filters and lenses
3) Holding the shutter button in the half-pressed position, reposition the
designed specifically for your digital camera. There are frequent discounts and promotions
camera to achieve the desired composition.
on printing services, carrying cases, service plans, and digital camera accessories. To
find out more, visit the Toshiba Digital Community at www.toshiba.com/taisisd
4) Take the photo.
If the focus cannot be adjusted, it is locked to infinity (1.5 meters when using
the flash).
Downloaded from ManualsCamera.com Manuals
Downloaded from ManualsCamera.com Manuals
Downloaded from ManualsCamera.com Manuals
Downloaded from ManualsCamera.com Manuals
50
Company name
Phone number
Toshiba America
(800) 829-8318
Information
Causes
Systems, Inc.
The batteries are
Toshiba Hong
2956-0222
exhausted.
Kong Ltd.
The AC adapter plug is
Toshiba Systems
01 47 28 28 50
diconnected from the
(France)
power outlet.
Toshiba Europe
(02131) 158 01
Manganese batteries are
Gmbh
used.
Toshiba Consumer
(039) 6099342
The batteries are
Products (Italia)
exhausted.
Toshiba America
(800) 829-8318
Alkaline batteries are
Information
used.
Systems, Inc.
You are using the camera
Toshiba
270-7776
in extremely cold
Singapore Pte.
conditions.
Toshiba Europe
01-946 07 77
Gmbh Swiss
The terminals are dirty.
Branch
page 56.
Toshiba (UK) Ltd.
(01932) 828828
The batteries are
exhausted.
Toshiba America
(800) 829-8318
No SD card is inserted.
Information
Systems, Inc.
Not enough space in the
SD card.
The SD card is write-
protected.
The SD card is not
formatted.
The SD card is damaged.
The Auto Power OFF
function is activated.
e-mail
dsc.support@tais.toshiba.com
Remedy
Replace with new batteries.
NA
Plug the adapter back in.
consommateur@toshiba-tsf.com
consumer@toshiba-teg.com
Use the recommended batteries.
page 13), "Using the Power Outlet"
toshiba.italia@toshiba-
Replace with new batteries.
tuk.com
dsc.support@tais.toshiba.com
Use the recommended batteries.
Put the battery in your pocket or
NA
another warm place to heat it and
then load it into the camera just
info@toshiba.ch
before you take a picture.
Wipe the battery terminals with a
clean, dry cloth.
enquiries@toshiba-
Replace with new batteries.
tuk.com
dsc.support@tais.toshiba.com
Insert an SD card.
Insert a new SD card.
Erase photographed images or
change the size and quality to
increase space on the SD card.
Remove the write-protection or
replace with a new SD card.
Format the SD card.
Insert a new SD card.
Turn the power on again.
Website
www.toshiba.com/taisisd
See page
18
www.toshiba.com.hk
19
www.toshiba.fr/produits/
video/index.htm
www.toshiba.de/consumer
12
www.toshiba.it/
18
www.toshiba.com/taisisd
12
12
www.cp.toshiba.com.sg
www.toshiba.ch/
_
www.toshiba.co.uk
18
www.toshiba.com/taisisd
20
20
36
14
20
48
20
47
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