Before Calling Service - Philips 29PT9221/93 Manual

Before Calling Service

Please make these simple checks before calling service.These tips may save you time and money since charges for
television installation and adjustments of customer controls are not covered under your warranty.
Symptoms
"Ghost" or double
images
No power
No picture
Good picture but
no sound
Good sound but poor
colour or no picture
Poor picture
Snowish picture and
noise
Disturbed picture
on AV3 or AV4
Horizontal dotted
line
One white line
across the screen
Television not
responding to
remote control
If your problem is not solved
Turn your TV off and then on again.
Items to Check and Actions to follow
• This may be caused by obstruction to the antenna due to high rise buildings or
hills. Using a highly directional antenna may improve the picture.
• Check that the television's AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds, then re-insert plug into the mains
socket and switch on the television again.
• Check antenna connections at the rear of the television to see if it properly
connected to the television input terminal. Is it properly secured to the
appropriate antenna plug on the TV ?
• Possible broadcast station trouble.Try another channel.Try running the
Automatic installation.
• Adjust the contrast and brightness settings.Try another smart picture setting.
• Check the v key on the remote control to make sure the correct signal
source is selected.
• Increase the volume.
• Check that the television is not muted, press the ¬ key on the remote
control.
• When no signal is detected, the television automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
• If you have attempted to hookup peripheral equipments, check the audio jack
connections.
• Check if the headphone is not plugged in.
• Check if the channel is broadcasting good quality sound.
Adjust the contrast and brightness settings.
Try another smart picture setting.
Sometimes, poor picture quality occurs when having activated an S-VHS camera
or camcorder, connected ot the right side of your TV and another device is
connected to
AV1
other equipments.
Check the antenna connection.
When selecting
AV3
disturbed behaviour.This is completely normal and should not to be worried
about.
• This may be caused by electrical interference (hairdryer, nearby neon lights, etc.)
• Switch off the equipment.
Switch off the television immediately and consult a qualified service personnel.
• Check whether the batteries are working. Replace if necessary.
• Clean the remote control sensor lens on the television.
• Operating range between television and remote control should not be > 240".
• You can still use the
• Press the v key to be sure your remote control is in the TV mode.
:
or at the same time. In this case, switch off one of the
AV2
or and no signal is detected, the picture shows a
AV4
key and the -/+ keys at the top of the TV.
M
Never attempt to repair a defective TV yourself
Check with your dealer or call a TV technician.
.
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