GENERAL Welcome Use of the manual Service and technical support SAFETY EnergyPak battery & charger Luggage carrier Bike usage Transportation OVERVIEW E-PARTS Explanation EnergyPak & Charger 3.2.1 Overview 3.2.2 General remarks 3.2.3 New EnergyPak 3.2.4 Charging 3.2.5 Usage 3.2.6 Storage SyncDrive RideControl 3.4.1...
1. General 1.1 WELCOME Welcome and congratulations on your purchase of a new Giant E-bike, the fun of pedalling is only moments away. Ride Life, Ride Giant Nothing makes us happier than seeing people out riding bikes. Since 1972 Giant has manufactured quality bikes for every type of terrain and rider imaginable.
2 Safety 2.1 ENERGYPAK BATTERY & CHARGER • Keep the EnergyPak battery & charger away from water and open fire. DANGER • Do not use the battery & charger for other pur- poses. • Do not connect positive and negative terminals; •...
Giant’s integrated Lithium-ion battery packs are unique because they have the highest energy density in the market. There are brands with a higher capacity, but if we consider weight and size, Giant EnergyPaks produce the best performance in an integrated package. Furthermore, this EnergyPak charges twice as fast compared to earlier battery systems and provides a superb maximum range.
3.2.2 General remarks • Stop the charging procedure immediately if you notice a strange smell or smoke. Take the Energy- Pak to an Authorised Giant Dealer for service or replacement. DANGER • In the unlikely case that the EnergyPak is on fire, do NOT try to put it out with water. Use sand...
3.2.3 New EnergyPak A new EnergyPak is shipped in a protective ‘hibernate’ state. Such an EnergyPak needs to be activated before it can be used; • A ‘hibernate’ EnergyPak can be recognized by pushing the energy level check button. The LED’s of the EnergyPak will not react.
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Reinstall the EnergyPak and make sure the slots are aligned correctly at the bottom. Push the top of the EnergyPak and make sure the EnergyPak is secured properly. A ‘click’ can be noticed while doing so. Pull out the key. 10.
3.2.5 Usage If only 3% of the EnergyPak power is left, the Energy- Pak will automatically switch assistance to ECO mode in order to save energy. If only 1% of the EnergyPak power is left, assistance will automatically stop. Power assist level indication bar will blink 3 times.
3.3 SYNCDRIVE SyncDrive Central The SyncDrive motor is responsible for the pedalling assistance of your E-bike. Information from internal sensors and the speed sensor are being processed to give a smooth and natural ride. A Motor B Chainwheel C Crank 3.4 RIDECONTROL 3.4.1 Overview Remote Controller...
EVO display Charge display A Speed A Speed B Units (Km/h or mph) B Units (Km/h or mph) C Indication settings: C Indication settings: Trip time, distance, average speed, top Trip time, distance, average speed, ODO speed, ODO (total distance), remaining range, (total distance) cadence D External charge plug (Micro USB)
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Power assist: Press the Assistance level button (Q) up or down to choose the correct Power assist level (E). • OFF: For riding without power assist but with bicycle computer and light functions. • Assistance: Some E-bikes use ‘ECO/NORMAL/ POWER’, others use ‘ECO/TOUR/ACTIVE/ SPORT/POWER’...
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Integrated head tube light: Some bikes (Prime-E+) have additional daylight integrated in head tube. Lighting system for these bikes is slightly different. • Under the fender front light there is a switch (A). This switches between ‘auto’ and ‘manual’ lighting. •...
3.4.3 Reset settings Press both Assistance buttons ‘up’ and ‘down’ (Q) simultaneously for THREE seconds to reset trip distance, trip time and average speed. This reset can only be done when one of these settings is shown on the display. 3.4.4 Switch (Km/h<->Mph) Press the Settings button (T) for 5 seconds to switch between Km/h and Mph indication.
4.1 MAINTENANCE Giant Hybrid E-bikes use plastic shells to cover the electric parts, so it is forbidden to use excessive water to wash the plastic. Use a soft cloth with a neutral solution to wipe the dirt off the plastic shells.
• Charge and discharge cycles. 4.3 SHIFTING RECOMMENDATIONS For better range, Giant advises to shift according to the speed. For low speeds and setting off, low gearing is best. The higher the speed, the higher the gear can be chosen. For smooth support and optimum range, it is best to release pedal pressure while shifting gears.
An error notification will be shown on the display in case a problem is detected in the system. In the majority of cases there is no reason for immediate concern, however it is recommended to visit your Giant dealer to have it checked. For removing all error codes from display, visiting your Giant dealer is required.
• Yes, Giant EnergyPak are interchangeable. There are EnergyPak with 300, 400 and 500Wh. Why is the housing not consequently bigger? • For different capacities, Giant uses cells with different densities. This way, housing can be the same and fit a variety of bikes.
I can feel sideways play on my cranks. Is this normal? • That is ok. Giant SyncDrive Central motor by Yamaha has been designed with a sideways play in the bottom bracket axle with a maximum of 1millimeter. This has been done for better durability under all conditions.
Giant. This warranty extends from the date of purchase, applies only to the original owner, and is not transferable. In no event shall Giant be responsible for any direct, incidental or consequential damages, including, without limitation, damages for personal injury, property dam- age, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory.
• Bicycle standard: ISO 4210-2 • Electric bicycles: EN 15194 The declaration of conformity for your specific Giant E-bike can be found as an inlay in this user manual. Disclaimer We strongly advise you not to remove or replace any original equipment or modify your cycle in any way that may change its design and/or operation.
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Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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