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Table of Contents
Troubleshooting
Related Manuals for NETGEAR A6210
Summary of Contents for NETGEAR A6210
- Page 1 NETGEAR MARQUE: A6210-100PES REFERENCE: 4167708 CODIC: NOTICE...
- Page 2 A6210 WiFi USB Adapter 802 .11ac USB 3.0 Du al B and Us e r Manual August 2014 202-11373-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 3 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
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Page 4: Table Of Contents
Join a Network Using WPS......... . 12 Join a Network Using NETGEAR genie ....... . 13 Join a Network Using a Standalone Driver and Windows WLAN Autoconfig 15 Join a Hidden Network . -
Page 5: Chapter 1 Get Started And Connect To A Wifi Network
Internet connections. This chapter describes how to set up and connect the A6210 WiFi USB Adapter, in this manual referred to as the adapter, to a WiFi network. The chapter includes the following sections: •... -
Page 6: Set Up And Install The Adapter
A6210 in the search field, and locate and download the standalone driver. If the NETGEAR Resource CD screen does not display, browse the files on the CD and double-click Autorun.exe. The NETGEAR Resource CD screen displays. The screen looks similar to the following figure. - Page 7 A6210 WiFi USB Adapter The Software Update Check screen displays. The screen looks similar to the following figure. Install the setup software. Choose an option based on whether you are connected to the Internet: • Connected to the Internet. If you are connected to the Internet, click the Check for Updates button.
- Page 8 A6210 WiFi USB Adapter The Welcome screen displays. To accept the license agreement, select the I agree radio button and then click the Next button. A message displays asking you to wait while the software is installed. After a few minutes, NETGEAR genie prompts you to insert your adapter.
- Page 9 To install the adapter without the desktop dock, insert the adapter into a USB port on your computer. Click the Next button. The NETGEAR genie screen displays a list of WiFi networks in your area. Get Started and Connect to a WiFi Network...
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Page 10: View Network Details Before Joining A Wifi Network
To view network details: Insert the adapter into a USB port on your computer. Click the NETGEAR genie icon that displays on the Windows system tray or on the desktop. The NETGEAR genie Home screen displays. Click the Join a Network button. - Page 11 A6210 WiFi USB Adapter The Join a Network screen displays. Click a network name. The Details button displays. Click the Details button. Get Started and Connect to a WiFi Network...
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Page 12: Join A Wifi Network
Join a Network Using on page 12). Use this method if your WiFi router supports Wi-Fi Protected Setup (WPS). • NETGEAR genie. Use the adapter’s NETGEAR genie to join a WiFi network (see Join a Network Using NETGEAR genie on page 13). -
Page 13: Join A Network Using Wps
Using a Standalone Driver and Windows WLAN Autoconfig on page 15). This is an alternate method that does not use WPS or NETGEAR genie. You can also use this method if your computer does not include a CD drive. You can also join hidden networks. For more information, see Join a Hidden Network page 18. -
Page 14: Join A Network Using Netgear Genie
Join a Network Using NETGEAR genie You can use NETGEAR genie to let the adapter join a network. You must know the network’s security passphrase or security key. Note: For information about using the adapter’s NETGEAR genie to join a... - Page 15 A6210 WiFi USB Adapter The Connect button displays. Click the Connect button. Note: If your network does not display in the network list, click the Refresh button. If the network still does not display, your network might be a hidden network that does not broadcast its SSID. For information about...
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Page 16: Join A Network Using A Standalone Driver And Windows Wlan Autoconfig
A6210 WiFi USB Adapter Click the Next button. NETGEAR genie validates the settings and connects the adapter to the network. This process might a few minutes. The Join a Network screen shows that the adapter is connected to the network and the genie status bar at the bottom of the screen shows information about the network connection. - Page 17 If your computer does not include a CD drive, or if you do not have your resource CD, visit support.netgear.com. Click the Support for Home button, type A6210 in the search field, and locate and download the standalone driver. If the CD main screen does not display, browse the files on the CD and double-click Autorun.exe.
- Page 18 Insert the adapter into a USB port on your computer. Note: NETGEAR does not recommend that you use another cable to connect the adapter to the USB port on your computer. Use the desktop dock with the attached cable that is supplied in the package.
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Page 19: Join A Hidden Network
A hidden network is a network that does not broadcast its SSID. If the network name is not displayed in the network list in the adapter’s NETGEAR genie, the network that you are trying to join is either not functioning or is hidden. To let the adapter join a hidden network, you can use WPS or enter the hidden network’s information manually. - Page 20 A6210 WiFi USB Adapter Expand the Manually Connect to a network (for hidden networks) section. Select the Use WPS Push 'N' Connect radio button. Click the Start button. A WPS instructions screen displays. To learn more about how to connect to the network using WPS, click the Learn More button.
- Page 21 To manually set up the connection to a hidden WiFi network: Insert the adapter into a USB port on your computer. Click the NETGEAR genie icon that displays on the Windows system tray or on the desktop. The NETGEAR genie Home screen displays.
- Page 22 A6210 WiFi USB Adapter The Join a Network screen displays. Expand the Manually Connect to a network (for hidden networks) section. Get Started and Connect to a WiFi Network...
- Page 23 A6210 WiFi USB Adapter Select the Enter wireless information myself radio button. In the Network Name (SSID) field, type the network name (SSID). From the Security Type menu, select the network’s security type: • None. The network is not secure and does not require a key or passphrase.
- Page 24 After the adapter joins the network, it saves the network connection information to a Windows profile. Both NETGEAR genie and the Windows Wireless Network Connection utility can use this profile. If the network information does not change, the next time that you launch genie, the adapter connects automatically to the network that it joined previously.
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Page 25: Chapter 2 Monitor And Maintain The Adapter
Monitor and Maintain the Adapter This chapter includes the following sections: • View the Connection Status and Details • View More Information About the Adapter and Network • Get Diagnostic Information for the Adapter • Upgrade the Adapter Software • Uninstall the Adapter Software... -
Page 26: View The Connection Status And Details
If NETGEAR genie is not yet open, click the icon in the system tray or on your desktop. The Home screen displays a graphical presentation of the adapter’s connection to the WiFi router and the WiFi router’s connection to the Internet. -
Page 27: View More Information About The Adapter And Network
One or two bars indicate a weak signal. View More Information About the Adapter and Network You can use the adapter’s NETGEAR genie to view more information such as packet statistics, IP address, type of security, and MAC address. - Page 28 For more information about letting your adapter join a network, see Join a WiFi Network page 11. If NETGEAR genie is not yet open, click the icon in the system tray or on your desktop. The NETGEAR genie Home screen displays. Click the Other button.
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Page 29: Get Diagnostic Information For The Adapter
For more information about letting your adapter join a network, see Join a WiFi Network page 11. If NETGEAR genie is not yet open, click the icon in the system tray or on your desktop. The NETGEAR genie Home screen displays. Click the Other button. -
Page 30: Upgrade The Adapter Software
Click the Exit button. Upgrade the Adapter Software You can use the adapter’s NETGEAR genie to check for software updates and upgrade the adapter’s software. Note: During the software update process, the old software version is removed and all saved profiles are deleted before the new software version is installed. - Page 31 For more information about letting your adapter join a network, see Join a WiFi Network page 11. If NETGEAR genie is not yet open, click the icon in the system tray or on your desktop. The NETGEAR genie Home screen displays. Click the Other button.
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Page 32: Uninstall The Adapter Software
The adapter software is updated. Uninstall the Adapter Software You can remove the adapter software. To uninstall the adapter’s software: Select Start > All Programs > NETGEAR A6210 genie > Uninstall NETGEAR A6210 Software. Monitor and Maintain the Adapter... -
Page 33: Chapter 3 Troubleshooting And Frequently Asked Questions
Troubleshooting and Frequently Asked Questions This chapter covers the following topics: • Troubleshooting • Frequently Asked Questions... -
Page 34: Troubleshooting
A6210 WiFi USB Adapter Troubleshooting This section provides the following troubleshooting sections: • Adapter LED Is Not Lit • Icon Is Not in the Windows System Tray • Adapter Does Not Connect to a WiFi Network • When I Connect the Adapter to a Network, I Cannot Access the Internet •... -
Page 35: Adapter Does Not Connect To A Wifi Network
Join a WiFi Network on page 11, after you click the icon in the system tray or on your desktop to open NETGEAR genie, the Home screen displays the following graphical network representation: Try these troubleshooting tips: • Make sure that your adapter is inserted securely into the USB port on your computer. -
Page 36: When I Connect The Adapter To A Network, I Cannot Access The Internet
If you can connect the adapter to a WiFi network but the network is not connected to the Internet, after you click the icon in the system tray or on your desktop to open NETGEAR genie, the Home screen displays the following graphical network representation: Try these troubleshooting tips: •... -
Page 37: Frequently Asked Questions
The connection speed can vary depending on the type of USB port on your computer, the capacity of the router or access point for the WiFi network, and the type of Internet connection. You can view the physical rate in the status bar at the bottom of the NETGEAR genie screen (for more information, see View the Connection Status and Details on page 25). -
Page 38: Appendix A Factory Default Settings And Technical Specifications
Factory Default Settings and Technical Specifications This appendix covers the following topics: • Factory Default Settings • Technical Specifications... -
Page 39: Factory Default Settings
A6210 WiFi USB Adapter Factory Default Settings The following table lists the default settings of your adapter. Table 1. Factory default settings Default Settings WiFi communication Enabled Country/region United States (varies by region) Operating mode 802.11ac, 802.11n, 802.11a, 802.11g, or 802.11b Data rate •... -
Page 40: Technical Specifications
A6210 WiFi USB Adapter Technical Specifications The following table provides technical specifications for the adapter. Table 2. Technical specifications Feature Description Antenna Two dual-band dipole antennas Standards • 802.11ac • 802.11n • 802.11g • 802.11b • 802.11a Radio data rate...