Troubleshooting - Nikon Coolpix B500 Reference Manual

Troubleshooting

If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Power, Display, Settings Issues
Problem
The camera is on
but does not
respond.
The camera cannot
be turned on.
The camera turns
off without
warning.
The monitor is
blank.
The camera
becomes hot.
The monitor is
hard to see.
Technical Notes

Troubleshooting

Wait for recording to end.
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded
will be lost, data that have already been recorded will
not be affected by removing or disconnecting the
power source.
The batteries are exhausted.
The camera automatically turns off to save power (auto
off function).
The camera and batteries may not work properly at low
temperatures.
The inside of the camera has become hot. Leave the
camera off until the inside of the camera has cooled, and
then try turning it on again.
The camera is off.
The camera automatically turns off to save power (auto
off function).
The flash lamp flashes while the flash is charging. Wait
until charging is complete.
The camera is connected to a TV or computer.
The camera is shooting in Multiple exp. Lighten scene
mode.
The camera may become hot when used for an extended
period of time such as to shoot movies, or when used in a
hot environment; this is not a malfunction.
The surroundings are too bright.
- Move to a darker place.
Adjust the screen brightness.
Cause/Solution
159
A
–
11, 153
24
153
–
14
24
–
–
–
–
–
136