Problems Getting Sensor Data - Freestyle LIBRE PRO Operator's Manual

Problems Getting Sensor Data

Display What It May Mean
Data Transfer The Reader is not
Error held close enough
or long enough to
the Sensor .
New Sensor The Sensor was
Found never started .
Communication The Reader
Error was unable to
communicate with
the Sensor .
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What To Do
Hold the Reader within
1 .5 inches (4 cm) of the
Sensor for up to 5 seconds .
If you would like to begin
using this Sensor, touch Yes .
Hold the Reader within
1 .5 inches (4 cm) of the
Sensor .
Note: You may need to
move away from potential
sources of electromagnetic
interference .
Display What It May Mean
Sensor Starting The Sensor has
not completed
starting .
No Data There is no data
Available available to
download .
Sensor Error There is no data
available from
this Sensor . The
Sensor may not
be working .
What To Do
Wait for the reminder to
check Sensor status . This
will take approximately 2
minutes .
Sensor data is usually
available for download
80 minutes after a Sensor
was started . Try again after
this time .
If the Sensor was recently
applied, wait 1 hour and try
again . If this doesn't work,
contact Customer Service .
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