Philips Senseo HD7832 Owner's Manual page 19

Problem
The coffee spout cannot be
taken out of the machine.
The lid cannot be opened.
The coffee machine
produces less coffee than
before.
The Senseo coffee machine
brews only a small quantity
of coffee or no coffee at all
when it is used for the first
time.
The lid cannot be closed
properly.
The machine has been
stored in a room that was
not frost-free.
The SENSEO coffee is not
\
strong enough.
Solution
the water drops on the worktop are not the result of placing or
removing the water reservoir or removing used coffee pods;
you do not remove the water reservoir when the coffee machine is
heating up. This may cause water that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips Norelco Service Location.
The coffee spout can only be taken out after the coffee collector has
been removed.
A vacuum may have temporarily formed under the lid.
Switch the machine off. Pull the lever up as far as it will go and wait
24 hours before opening the lid. You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged.
If it is, unclog the sieve by holding the pod holder under a running tap. If
necessary, you can use a washing-up brush or a pin to unclog the sieve.
If problems continue to occur, contact the Philips Norelco Service
Location.
Perhaps the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use
a soft dish brush to clean the sieve, if necessary.
Descale the machine (see chapter 'Descaling').
You have not flushed the machine properly before first use. As a result,
the boiler is not or not completely filled. Flush the machine properly (see
chapter 'Preparing the machine for use') before you brew another cup
of coffee.
Check if a used coffee pod is sticking to the water distribution disc. If this
is the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination
with the deeper 2-cup pod holder qq. Use 1 pod in combination with
the 1-cup pod holder q.
Contact the Philips Norelco Service Location.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder q and the
1- cup button q. Use 2 pods in combination with the 2-cup pod holder
qq and the 2-cup button qq/
w
.
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