Requesting Assistance Or Service - Whirlpool 800 Series Use & Care Manual

Requesting
Assistance or Service
Before calling for assistance or service, please check the
"Troubleshooting" section. It may save you the cost of a ser-
vice call. If you still need help, follow the instructions below.
FOR ASSISTANCE OR SERVICE IN THE U.S.A.
1. If the problem is not due to one of the items listed in
the "Troubleshooting" section...
Call the Whirlpool Consumer Assistance Center toll free
at 1-800-253-1301. Our consultants are available to
assist you.
When calling, please know the purchase date and the
complete model and serial number of your appliance
(see the "Warranty" section). This information will help
us better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).
• Referrals to local dealers, service companies, and repair
parts distributors.
Whirlpool designated service technicians are trained to
fulfill the product warranty and provide after-warranty ser-
vice, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
2. If you need replacement parts...
We recommend that you only use FSP
parts. FSP ® replacement parts will fit right and work right
because they are made to the same exacting specifications
used to build every new WHIRLPOOL
To locate FSP ® replacement parts in your area, call our
Consumer Assistance Center telephone number or your
nearest designated service center.
3. For further assistance...
You can write to Whirlpool with any questions or
concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
factory authorized
®
® appliance.
FOR ASSISTANCE OR SERVICE IN CANADA
1. If the problem is not due to one of the items listed
in the "Troubleshooting" section*...
Contact the dealer from whom you purchased your
appliance, or call the Inglis Limited Consumer
Assistance Centre toll free, 8:30 a.m. – 6 p.m. (EST),
at 1-800-461-5681.
If you prefer, write to:
Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
2. If you need service* ...
Contact your nearest Inglis Limited Appliance desig-
nated servicer from anywhere in Canada at
1-800-807-6777.
*When asking for help or service:
Please provide a detailed description of the problem, your
appliance's complete model and serial numbers, and the
purchase date. (See "Warranty" section.) This information
will help us respond properly to your request.
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