Troubleshooting; Setup And Configuration Problems; Technical Support - D-Link DKVM-222 Quick Installation Manual

2-port usb kvm switch with audio support

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TROUBLESHOOTING

1. WHEN TURNING THE COMPUTER ON, THE KEYBOARD IS NOT DETECTED, OR A

KEYBOARD / MOUSE ERROR MESSAGE IS DISPLAYED.

If the computer's BIOS does not support USB boot-up, the system may be unable to detect the

mouse and keyboard during startup. Please ensure that your PC BIOS supports USB boot-up,

and upgrade your PC's firmware if necessary.

2. THE COMPUTER'S BIOS IS CORRECTLY CONFIGURED BUT THE COMPUTER IS STILL

UNABLE TO DETECT THE MOUSE AND KEYBOARD.

Be sure to directly connect the USB KVM switch to USB port on the PC's motherboard rather than

through a port on a PCI card, Card Bus, or USB Hub.

3. WHEN SWITCHING TO PC2, THE COMPUTER STILL DISPLAYS PC1.

The KVM switch may not function correctly while a computer is powered off or still booting up.

Ensure that the second PC is powered on and use the hot key or remote control button to switch

between computers.

4. HOW DO I SET A HOT KEY IN MAC 10.6?

Please CTRL + click or right-click on the green taskbar icon and click on Setting to open the

settings menu to set a hotkey.

dlink.com/support

DKVM-222

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