Update Your Phone Firmware
You can update your phone's software using the Update Firmware option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps
2. Tap your Google Account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.
If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up your Exchange mail information:
1. From home, tap Apps
2. Tap your corporate account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.
If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up stored text messages:
1. From home, tap Apps
2. Select the text message from the list to view the message thread.
3. Tap a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send
To restore your Google apps following the update:
1. From home, tap Apps
Basic Operations
> Settings
> Accounts > Google.
> Settings
> Accounts > Corporate.
> Messaging
.
.
> Play Store
.
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