Troubleshooting - Philips 1800 User Manual

Troubleshooting

The phone Remove/reinstall the battery (see
does not
page 1). Make sure you plugged the
switch on
jack of the charger into the correct
connector (see "Charge the battery"
page 2). Then charge the phone
until
scrolling. Unplug from charger and
try to switch the mobile on.
Somebody tried to use your phone
The display
shows
but didn't know the PIN code nor
BLOCKED
the
when you
Contact your service provider.
switch on
The display This problem is related to your
shows IMSI
subscription.
failure
operator.
Press and hold
Your phone
doesn't
the phone, check that the SIM card
return to
and the battery are installed
the idle
correctly and switch it on again.
screen
70
the battery icon
unblocking code (PUK).
Contact
c
or switch off
The
symbol is
not
displayed
stops
The display
doesn't
respond (or
the display
responds
slowly) to
your
key presses
Your
battery
seems to
over heat
The network connection is lost.
Either you are in a radio shadow (in
a tunnel or between tall buildings)
or you are outside the network
coverage area. Try from another
place, try to reconnect to the
network (especially when abroad),
check that the antenna is in place if
your mobile has an external
antenna, or contact your network
operator for
information.
The display responds more slowly
at very low temperatures. This is
normal and does not affect the
operation of the phone. Take the
phone to a warmer place and try
again. In other cases please contact
your phone supplier.
You might be using a Philips
charger that was not intended for
your phone. Make sure you always
use the Philips authentic accessory
shipped with your phone.
Troubleshooting
assistance/