Do you have a question about the BEC23 and is the answer not in the manual?
Questions and answers
Benjamin
March 6, 2025
Don't even accept any tolking call the token just showing error error error
1 comments:
Mr. Anderson
March 6, 2025
The Conlog BEC23 meter may show an error when trying to accept a token due to several possible reasons:
- The meter serial number on the token does not match the physical meter number. - The tariff index on the token is different from the one programmed into the meter. - The supply group code on the token differs from the meter’s supply group code. - The token was entered incorrectly. - The key revision number on the token does not match the meter’s key revision number. - The meter might be in a tamper status.
These issues can cause the token to be considered invalid, leading to an error message on the display.
This answer is automatically generated
Ntobe
March 11, 2025
Where can I get the new **** log meter box
2 comments:
Ntobe
March 11, 2025
@Ntobe it’s tripping once we plug 2 things
Mr. Anderson
March 11, 2025
There are no offers currently available for this product.
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Information in this document is subject to change without notice and does not represent a commitment on the part of Merlin Gerin SA (Pty) Ltd t/a Conlog. No part of this document may be reproduced, transmitted, transcribed or translated into any language without express written permission of Merlin Gerin SA (Pty) Ltd t/a Conlog.
Wiring up the wall base ..............20 Testing the meter installation and sealing the unit ......21 Removing the meter ................ 21 Section 10 : Using a BEC23 Electricity Meter ........22 Section 11 : Problem Solving .............23 BEC23 Technical Manual...
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Meter Problems................25 Error Codes on Meters ..............26 Section 12 : Typical Installation............27 Section 13 : Glossary Of Terms ............28 Section 14 : Technical Specifications ..........31 Section 15 : Contact Information ............33 BEC23 Technical Manual...
Section 1 : Company Overview Since the inception of the South African prepayment industry in the late 1980s, Conlog has been at the forefront of pioneering solutions that meet the needs of utilities worldwide. The foundation of providing simple yet technologically advanced products, coupled with an ethos of ensuring our customers’...
The BEC23 meter is a single phase, STS compliant Prepayment Electricity Meter comprising 2 parts, these being a totally sealed metering unit and a wall base. There are different models in the BEC23 range. These models are listed below with their technical specifications. Note the actual functionality of the different models is identical.
Enclosure • IP51 Section 5 : Features Protection • Each phase is protected by Conlog’s 5kA / 5kV surge arrestor • Electronic circuits designed to withstand 420VAC for up to 48 hours • Short circuit current rating: 2.5kA (BEC23PE/T) 3kA (BEC23PL/T) •...
Section 6 : Meter Overview Rate Display Keypad Meter Serial Number Security Seals BEC23PL Rate Display Keypad Meter Serial Number Circuit Breaker Reset Switch Earth Leakage Test Button Security BEC23PE Seals BEC23 Technical Manual...
This indicates the remaining credit, user total to date, meter total to date, meter serial number and software version. In the event of meter failure the information available from the Rate LED may also be read directly using a MC171 Direct Probe in conjunction with an Interrogator Kit. BEC23 Technical Manual...
Sequential Unit Check Digit Number since 1990 Number made So the interpretation of this serial number is: the meter is a Conlog meter, made in 2002 and its sequence number is 238425. User interface Meter interface • Keypad user interface with tactile feedback •...
Should the meter be configured to display negative credit values the display would include a negative sign preceding the credit value as indicated in the display below. BEC23 Technical Manual...
4 seconds followed by the explanatory code flashing for 10 seconds. Displayed on LCD Meaning of Code Meter Full Duplicate Token Data Entry Error Token Expired See also “Problem Solving” Section 11, for further explanation of the above codes. BEC23 Technical Manual...
Tamper Indication In the event that a tamper condition has been detected the meter will initiate the tamper process. The configuration flags in the options registers (set up at the time of manufacture) governs this. The meter can be configured to disconnect the consumer’s supply and either display or not display the tamper detection.
Section 7 : Special User Functions The following information can be obtained from the meter by entering the following hash commands via the keypad: Keypad Entry Display Reading Average Power in kW The amount of electrical power in kW’s currently being used averaged over a 15 second period.
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The graphic below shows an example where the token does contain a numeric kWh value; it’s a credit token of 726.04kWh. No Class or Sub-Class is shown. BEC23 Technical Manual...
The meter will also detect tamper (if configured) whenever the meter is removed from the base. If the flag is cleared (0) the consumers’ supply will be disconnected and the tamper detection functionality within the meter will be disabled (if configured). BEC23 Technical Manual...
This token is used to adjust the load limit of the meter and is issued by the Electricity Vending Unit. The BEC23 meter with an internal disconnection device may be set from 0.23 kW to 18,4 kW. (At unity power factor, this would equate to a programmable range between 1A and 80A at 230VAC). The BEC23 meter with a circuit breaker may be set from 0.23kW to 13.8kW.
“ACTIVE” is flashing on the display Multiple entry of this token does not change the commissioned status of the meters, however, it will display EEEEEE on the screen if entered more than once. BEC23 Technical Manual...
Step 11 Step 12 Tamper Status Average Power Consumption. Meter Software Revision Number. 00 – Meter not in tamper mode If positive credit the disconnection device will open and close again. 01 – Meter in tamper mode BEC23 Technical Manual...
This meter is equipped with a Line / Load Reversal Detector. If the line and load wiring is swapped around then the first time the meter draws a load in excess of 40 Watts, the meter will trip. BEC23 Technical Manual...
5. Remove the security screws and unplug the meter from the wall base. Note: The plastic clips can be re-used and are removed by inserting a flat screwdriver (small) under the left or right hand corner and gently lifting the clip as shown below. BEC23 Technical Manual...
The token can only be used once. Token Expiry: Conlog meters embody a unique token expiry system, which employs a stack of 50 tokens. Each token in the stack has its date and time recorded. Should the fifty-first token be older than the oldest token in the stack it will be rejected as an old token.
On completion of this display the meter will revert to its default display. icon is activated at the start of the message display and stays on for a period of 4 seconds. This token can be thrown away. BEC23 Technical Manual...
The credit will not be added and the token ID will not be put in the table, thereby allowing the token to be entered at a later stage when the sum of the remaining credit and the added credit will not be in excess of what the meter can handle. BEC23 Technical Manual...
This means the internal disconnection device or circuit breaker is open therefore there is no power to the internal electronics of the meter thus the meter doesn’t power up. Remove the meter and correct the wiring. BEC23 Technical Manual...
Durban for corrective action. An example of the actual screen error is shown below the table. Error Code on Display Corrective Action Send meter back to Conlog Send meter back to Conlog Send meter back to Conlog Send meter back to Conlog...
Section 12 : Typical Installation As can be seen from the diagram below, this is what a typical BEC23 (> 20 Amps) installation looks like. The meter is mounted on the left hand side of the ready board. The ready board is to the right that comes pre-wired with a common base, earth leakage, a light and three plug points.
Key Change Any Conlog or STS Meter will accept the above engineering tokens. Field Service Terminal This function will allow you to import a file from the Conlog Interrogator Kit program into the management system. Icon Pictorial representation of a function and used as part of a display...
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Refers to the unique number of the meter determined by the manufacturer. It appears on the front legend plate on the meter and is programmed in to the meter memory. Conlog proprietary meters have a 7-digit serial number that is preceded by a prefix ‘C’. STS meters are characterised by an 11-digit serial number.
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Wall Base The passive back section of an installation that houses the connection terminals for the line and load cables and the surge arrestor. Wire Seals See Lead Seal or Security Seal BEC23 Technical Manual...
Need help?
Do you have a question about the BEC23 and is the answer not in the manual?
Questions and answers
Don't even accept any tolking call the token just showing error error error
The Conlog BEC23 meter may show an error when trying to accept a token due to several possible reasons:
- The meter serial number on the token does not match the physical meter number.
- The tariff index on the token is different from the one programmed into the meter.
- The supply group code on the token differs from the meter’s supply group code.
- The token was entered incorrectly.
- The key revision number on the token does not match the meter’s key revision number.
- The meter might be in a tamper status.
These issues can cause the token to be considered invalid, leading to an error message on the display.
This answer is automatically generated
Where can I get the new **** log meter box
@Ntobe it’s tripping once we plug 2 things
There are no offers currently available for this product.
This answer is automatically generated