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Potential Solution
Turn power supply off and allow 30 seconds for cleaner to reset.
Check Earth Leakage Circuit Breaker or breaker and try a different outlet.
Try running the cleaner without an extension cord. Using a Electrical Extension cord is not recommended.
Check for debris and remove if found.
Make sure the filter bag/bottom lid is properly installed or test cleaner without bottom lid. (Red Clips)
Check to see if the brushes are rotating during the cleaning cycle.
Thoroughly rinse the filter bag. Dirty pools may require the bag to be cleaned part way through cycle.
Check for debris and remove if found.
Make sure the filter bag is correctly installed ("PUSH IN" label should be covered by tab on bottom lid).
Check to see if there is water coming through the impeller during operation.
Make sure the filter bag/bottom lid is properly installed or test cleaner without bottom lid. (Red Clips)
Check for debris and remove if found.
Make sure enough cable is in the pool to cover all areas.
Check for debris and remove if found.
Make sure the filter bag/bottom lid is properly installed or test cleaner without bottom lid. (Red Clips)
Check to see if the brushes are rotating during the cleaning cycle.
Hold the cleaner under water and rock back and forth before starting the cycle.
Thoroughly rinse the filter bag. Dirty pools may require the bag to be cleaned part way through cycle.
Check to see if there is water coming through the impeller during operation.
Brush walls and check water chemistry.
Replace worn brushes or tracks.
Thoroughly rinse the filter bag. Dirty pools may require the bag to be cleaned part way through cycle.
Check to see if there is water coming through the impeller during operation.
Only allow enough power cord in the pool for the cleaner to have full coverage.
Make sure to unplug the power cord from the power supply frequently to reduce risk of cable tangling.
Remove any obstructions from the pool to prevent the power cord from becoming entangled.
Hold the cleaner under water and rock back and forth before starting the cycle.
Hold the cleaner on the steps (while off) and see if the top of the unit is above the water line.
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