Checkpoints - Samsung PM32F User Manual

Chapter 6. Troubleshooting

Checkpoints

Installation issue (PC mode)
The screen keeps switching on and off.
Blank spaces are found on all four sides of the screen
when an HDMI or HDMI-DVI cable is connected to the
product and PC.
PC is shown in Source when a PC is not connected.
Screen issue
The power LED is off. The screen will not switch on.
No Cable Connected is displayed on the screen.
Not Optimum Mode is displayed.
The images on the screen look distorted.
The screen is not clear. The screen is blurry.
Check the cable connection between the product and PC, and ensure the connection is secure.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in
the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver
to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen
settings.)
PC is always shown in Source irrespective of whether or not a PC is connected.
Check the cable connection between the product and PC, and ensure the connection is secure.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and
frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product
specifications.
Check the cable connection to the product.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
74