Fault Correction; Types Of Errors; Troubleshooting - Hellermann Tyton TT 4000+ SERIES User Manual

8.

Fault Correction

8.1.

Types of Errors

The diagnostic system indicates on the screen if an error has occurred. The printer is set into
one of the three possible error states according to the type of error.
State
Correctable error
Irrecoverable error
Critical fault
Table 7 Types of Errors
8.2.

Troubleshooting

Problem
Transfer ribbon
creases
Print image has
smears or voids
Printer does not
stop after transfer
ribbon runs out
Printer prints a
sequence of
characters instead
of the label format
Printer transports
label media, but
transfer ribbon
does not move
Printer only prints
each second label
Vertical white
lines in the print
image
Horizontal white
lines in the print
image
Print image is
irregular, one side
is lighter
Table 6 Problem solution
Users Manual for T4000+ Series
Display Button
pause flashes
cancel illuminates
cancel flashes
-
Cause
Transfer ribbon deflection not
adjusted
Transfer ribbon too wide
Print head is dirty
Temperature too high
Unsuitable combination of labels
and transfer ribbon
Thermal printing is chosen in the
software
Printer is in ASCII dump mode
Transfer ribbon incorrectly
inserted
Unsuitable combination of labels
and transfer ribbon
Setting of the size in the
software is too large
Print head is dirty
Print head is defective (failure of
heat elements)
Printer is used with the
backfeed > smart
In the cut or peel-off node
Print head is dirty
Comment
4.2.2, page 15
Comment
Adjust the transfer ribbon
deflection
5.4 on page21
Use a transfer ribbon slightly
wider than the width of label.
Clean the print head
7.3 on page 24
Decrease temperature via
software.
Use different type of ribbon.
Change to thermal transfer
printing.
Cancel the ASCII dump mode.
Check and, if necessary,
correct the transfer ribbon web
and the orientation of the label
side.
Use different type of ribbon.
Change the size in the
software.
Clean the print head
7.3 on page 24
Change the print head.
Set the backfeed > always
in the setup.
Configuration Manual.
Clean the print head
7.3 on page 24
25