Trouble Shooting - Generalscan GS-M100BT Quick Start Manual

25.Trouble Shooting

Problem
Laser or imager
comes out from scan
windows,but there is
no any output from
bluetooth.
No Laser or Imager out
from scan windows
Possible Solution
Ensure the scanner is
programmed to read the
type of barcode being
scanned.
Confirm the output mode is
Bluetooth Output mode
Move scanner closer to or
further from the barcode
C h a rg e t h e ba t te r y w i t h
Micro-USB Port
Push the power switch to ON
26.Trouble Shooting
Problem
iOS can not find the
bluetooth scanner
Scanbuddy GS-X series
plug into smartphone ,but
can not work,No lighting
comes from scan window
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Possible Solution
Scan the Pairing mode
barcode
Remove the paired scanner
i n t h e s m a r t p h o n e o r
tablet
Confirm your device
support OTG function
and can provide at least
300mHa current to external
scanner
Confirm driver was install
properly
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