Eclipse FITCLIP+ User Manual page 27

Discrepancy & Shipping Damage
1. For wrong items, missing items, shipping damage, or other
discrepancy; customer should report to RMA department on
the day in which the items were received. Any claims after one
business day of receipt will not be honored.
2. For any shipping damage, customer must file a claim with
their carrier immediately. All items are shipped insured, thus
must be reported for coverage.
3. Customer is responsible for paying any freight charge
caused by refused shipment or unclaimed goods.
4. JLab Audio will make every reasonable effort to deliver on
time however; JLab Audio will not be liable for late or lost
shipments.
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