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Summary of Contents for Firetide HotPoint 5200
- Page 1 HotPoint Hardware Installation Guide HotPoint 5200 Access Point Published March 2014 (Revised 2016)
- Page 2 ©2016 Firetide, Inc. All rights reserved. Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort and HotPoint are all trademarks of Firetide, Inc. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
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Page 3: About This Document
About this document This section lists the audience, purpose, and conventions used in this document. Audience This document is intended for qualified installers and administrators of Firetide products. Purpose This document has the information necessary to configure, install, and do basic troubleshooting for HotPoint 5200 access points. -
Page 4: Contacting Customer Support
The next table lists the contact information for customer support. Worldwide customer support Days/Hours Contact Americas Monday to Friday http://www.firetide.com/requestsupport 7:00 am to 5:30 pm PST 1 (877) FIRETIDE, extension 2 (Pacific standard time) +1 (408) 399-7771, extension 2 +1 (408) 355-7271 Africa Monday to Friday http://www.firetide.com/requestsupport Asia... -
Page 5: Table Of Contents
About this document Audience ..............iii Purpose ...............iii Conventions ..............iii Document feedback .............iii Contacting customer support ........iv HotPoint 5200 access point overview Hardware features ............1 Management options ..........2 Web interface HotView Pro Optional accessories ............. 2 HotPoint 5200 access point setup Verifying the box contents .......... - Page 6 Required tools .............13 Preparing the access point for outdoor installation .. 14 Checking the outdoor environment for safety ....14 Install the access point in a permanent outdoor location..........15 Installing a HotPort 5200 access point to a pole or wall ............15 Antennas for outdoor use ..........17 Attaching an antenna ..........17 Connecting antennas ...........18...
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Page 7: Hotpoint 5200 Access Point Overview
The HotPoint 5200 access point has a UL2043 plenum-rated enclosure and has these hardware features: • An RJ-45 connector for attaching to a Firetide HotPort wireless mesh node or a conventional Ethernet port • Two radios (Radio 1 operates in the 2.4 GHz band and Radio 2 operates in the... -
Page 8: Management Options
This method is good for small networks with few devices. HotView Pro HotView Pro is a robust network management software (NMS). It lets you manage many Firetide devices at the same time. To use HotView Pro you need to purchase one management license for each access point. Optional accessories These accessories are available for purchase: •... -
Page 9: Hotpoint 5200 Access Point Setup
HotView Pro so you can make sure the device works as expected. Verifying the box contents The box contains these items: • One HotPoint 5200 access point • One power cable (USA type) • One Power over Ethernet (PoE) injector •... -
Page 10: Attaching Cables And Connectors
HotPoint 5200 access point setup Attaching cables and connectors Before you install the device in a permanent location, assemble the device completely and verify that the LEDs come on. To assemble the access point for configuration and testing: 1. Put an adapter on the end of each staging antenna. - Page 11 From the computer connected to the access point, do the steps for your operating system. Windows 7 users: Go to Start, and then in the search box, enter “View Network Connections”. Right-click Local Area Connection > Properties From the Networking tab, select TCP/IP4. HotPoint 5200 Access Point Hardware Installation Guide...
- Page 12 HotView Pro to configure it or you can use the embedded web interface. This guide contains procedures with the web interface. For HotView Pro software procedures, refer to the HotPoint Access Point Configuration Guide. HotPoint 5200 Access Point Hardware Installation Guide...
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Page 13: Leds
HotPoint 5200 access point setup LEDs HotPoint 5200 access points have three LEDs: • Power • 2.4GHz radio • 5GHz radio LED boot operation During boot up, LEDs operate in this order: 1. All LEDs come on for 5 seconds. - Page 14 HotPoint 5200 access point setup HotPoint 5200 Access Point Hardware Installation Guide...
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Page 15: Outdoor Device Installation
Outdoor device installation The process for HotPoint 5200 access point installation to a permanent outdoor location is: 1. Survey the site: Look over the entire site before you install any equipment. Identify possible hazards. 2. (Optional) Install the components to a mast or pole that you will install as an assembly at the installation site. -
Page 16: Safe Installation Practices
Outdoor device installation Safe installation practices Best practice: Install HotPoint 5200 access points on poles that are a sufficient distance from power lines. The horizontal distance from a tower, pole or antenna to the nearest power line should be at least twice the total length of the pole/antenna combination. This distance ensures that the pole will not contact the power line if it falls during or after installation. -
Page 17: Grounding A Hotpoint Access Point
Crimp the lug that holds with the wire for antenna connector 1. Crimp the lug that holds the wire from antenna connectors 1 and 2. Crimp the lug that holds the wire from antenna connectors 2 and 3. HotPoint 5200 Access Point Hardware Installation Guide... - Page 18 4. Insert the ground lug for the enclosure. 5. Tighten the ground screw to secure the ground lug to the node. To earth ground 6. Crimp the lug that holds the wire from antenna connector 3 and the enclosure. HotPoint 5200 Access Point Hardware Installation Guide...
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Page 19: Required Tools
• 1/2-inch open-end wrench • 7/16-in open-end wrench • 3/8-inch open-end wrench • Phillips screwdriver • Channel-lock or slip-joint pliers • RJ-45 crimping tool and male plug • Waterproofing tape or butyl mastic to weatherproof connections HotPoint 5200 Access Point Hardware Installation Guide... -
Page 20: Preparing The Access Point For Outdoor Installation
Checking the outdoor environment for safety Caution! Do not install this product on a windy or rainy day. Check to make sure that any changes to the site conditions will not negatively affect the installation or personal safety. HotPoint 5200 Access Point Hardware Installation Guide... -
Page 21: Install The Access Point In A Permanent Outdoor Location
Note. To install an access point to a wall, you need to supply the correct fasteners for the type of masonry. The HotPoint 5200 comes with a two-piece mounting plate already attached. To remove the mount plate that attaches to a pole or wall: 1. - Page 22 U-bolt. Note: If you install the access point to a small-diameter pole, you must either cut the U-bolts to length or use four additional spacer nuts (not included). HotPoint 5200 Access Point Hardware Installation Guide...
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Page 23: Antennas For Outdoor Use
3. Attach the antenna bracket to the antenna so that the mounting lug is horizontal when the top of the antenna is up. 4. Make sure the polarizations of the antenna is the same between the two ends of the link. HotPoint 5200 Access Point Hardware Installation Guide... -
Page 24: Connecting Antennas
You are ready to weatherproof all of the connections. See “Weatherproof procedures” on page 17. Recommendations for indoor use If you intend to use the HotPoint 5200 access point inside a building, such as a warehouse, you need to use special pigtails. Recommendations for corrosive environments If you install a HotPoint 5200 access point in a corrosive environment, you must use rust-proof screws. -
Page 25: Weatherproof Procedures
Cable connections become loose over time due to vibration. Loose connections let moisture contact and erode the interface to a connector. To avoid performance problems due to moisture damage, Firetide recommends that you use butyl mastic and electrical tape or silicone tape to make all outdoor connections weatherproof. -
Page 26: Tools And Materials To Weatherproof Connections
• Laptop running HotView software Making a weatherproof antenna connection You need to put tape around the antenna connectors to make them weatherproof. The next picture shows correct tape technique and a drip loop. HotPoint 5200 Access Point Hardware Installation Guide... - Page 27 3. Attach the cable connector to the antenna connector, and then use pliers to tighten the connection. 4. With a computer running HotView Pro, make sure that the Firetide device works. 5. Wrap a layer of electrical tape (sticky side out) over the connector from the end to approximately 2.5 cm (1 inch) of cable.
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Page 28: Making A Weatherproof Cable To Node Connection
5. Tightly wrap a layer of mastic tape over the electrical tape. Make a 40% overlap on each turn. Start from the base of the unit to at least 2.5 cm (1 inch) of the cable. HotPoint 5200 Access Point Hardware Installation Guide... - Page 29 Weatherproof procedures 6. Wrap a layer of electrical tape (smooth side out, sticky side in) over the mastic tape. 7. Wrap a second layer of electrical tape over the first layer of electrical tape. The lightning arrestor connections are ready for installation in an outdoor environment.
- Page 30 Weatherproof procedures HotPoint 5200 Access Point Hardware Installation Guide...
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Page 31: Troubleshooting
Troubleshooting This section contains troubleshooting information. Resetting an outdoor node to factory default settings Do a reset when you: • Remove a device from the field • Forget the access credential (password) • Cannot communicate with a device Caution! When a HotPort 5200 access point is reset, configuration information is erased. -
Page 32: Improving Client Experience And Device Performance
If the access point disconnects clients repeatedly, change the RTS/CTS value to 128. To improve device performance, assign specific channels to the access point. Do not use the automatic channel selection feature (auto). HotPoint 5200 Access Point Hardware Installation Guide...
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