Related Manuals for Firetide HotPoint 5100
Summary of Contents for Firetide HotPoint 5100
- Page 1 HotPoint Hardware Installation Guide HotPoint 5100 Access Point Published March 2014...
- Page 2 ©2013 Firetide, Inc. All rights reserved. Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort, HotPoint, and HotClient are all trademarks of Firetide, Inc. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
-
Page 3: About This Document
About this document This section lists the audience, purpose, and conventions used in this document. Audience This document is intended for qualified installers and administrators of Firetide products. Purpose This document has the information necessary to configure, install, and do basic troubleshooting for HotPoint 5100 access points. - Page 4 The next table lists the contact information for customer support. Worldwide customer support Days/Hours Contact Monday to Friday Americas support@firetide.com 7:00 am to 5:30 pm PST 1 (877) FIRETIDE, extension 2 (Pacific standard time) +1 (408) 399-7771, extension 2 +1 (408) 355-7271 Africa Monday to Friday support@firetide.com Asia...
-
Page 5: Table Of Contents
Hardware features ..........1 Management options ......... 2 HotView Pro Web interface HotPoint 5100 access point preparation Verifying the box contents ........3 Parts of a HotPoint access point ......4 Attaching cables and accessories ......4 Using Power over Ethernet ........5 Connecting a computer to a new access point .. - Page 6 Operational requirements ........9 Installing the mesh node in an enclosure ....9 Troubleshooting Resetting an indoor node to factory default settings 11 Improving client experience and device performance 11 vi HotPoint 5100 Access Point Hardware Installation Guide...
-
Page 7: Hotpoint Access Point Overview
The next figure shows the HotPoint 5100 access point. In locations where access to Ethernet or power is limited, HotPoint 5100 access point can receive power from an 802.3af-compliant device. A HotPort 7020 can supply power over an Ethernet connection to a HotPoint 5100 access point. -
Page 8: Management Options
HotView Pro HotView Pro is a robust network management software (NMS). It lets you manage many Firetide devices at the same time. To use HotView Pro you need to purchase one management license for each access point. HotView Pro lets you set up wireless distribution stations and schedule software upgrades for groups of devices. -
Page 9: Hotpoint 5100 Access Point Preparation
HotView Pro software. Verifying the box contents The box contains these items: • One HotPoint 5100 access point • One power adapter • One power cord (USA type) • Six dual-band 2.4 GHz and 5 GHz, 3 dBi omni-directional staging antennas •... -
Page 10: Parts Of A Hotpoint Access Point
3. Attach the power assembly to the access point, and then attach the power cord to a power source. 4. Make sure that the 2.4 GHz LED blinks and the power LED is a steady green. 4 HotPoint 5100 Access Point Hardware Installation Guide... -
Page 11: Using Power Over Ethernet
A Power over Ethernet (PoE) injector is available as an optional accessory. The PoE injector lets a HotPort 7020 mesh node supply power to a HotPoint 5100 access point. It also lets you use a computer to supply power to an access point so you can configure it in the field. - Page 12 From the computer connected to the access point, do the steps for your operating system. Windows 7 users: Go to Start, and then in the search box, enter “View Network Connections”. Right-click Local Area Connection > Properties From the Networking tab, select TCP/IP4. 6 HotPoint 5100 Access Point Hardware Installation Guide...
- Page 13 HotView Pro to configure it or you can use the embedded web interface. This guide contains procedures with the web interface. For HotView Pro software procedures, refer to the HotPoint Access Point Configuration Guide. HotPoint 5100 Access Point Hardware Installation Guide 7...
-
Page 14: Leds
LED operation during a firmware upgrade During a firmware upgrade, the 2.4GHz radio LED blinks quickly. Radios By default, Radio 1 operates in the 2.4 GHz band, and Radio 2 operates in the 5 GHz band. 8 HotPoint 5100 Access Point Hardware Installation Guide... -
Page 15: Indoor Access Point Installation
• Maximum altitude: 4572 m (5,000 feet) Installing the mesh node in an enclosure If you install an access point in an enclosure not manufactured by Firetide, the installation is not supported. Refer to the product operational requirements to make sure that the enclosure you select is compatible with the operating environment required by the HotPoint 5100 access point. - Page 16 Indoor access point installation 10 HotPoint 5100 Access Point Hardware Installation Guide...
-
Page 17: Troubleshooting
Troubleshooting This section contains troubleshooting information. Resetting an indoor node to factory default settings Do a reset when you: • Remove a device from the field • Forget the access credential (password) • Cannot communicate with a device Caution! When an access point is reset, all configuration information is erased. - Page 18 Troubleshooting 12 HotPoint 5100 Access Point Hardware Installation Guide...
- Page 19 Index Numerics Windows 7 changing an IP address Windows 8 changing an IP address 2.4GHz radio LED Windows XP changing an IP address 5GHz radio LED accessories, for purchase behavior boot operation boot time 6, 7 changing an IP address client association, LED association connecting a PoE injector data traffic, LED behavior...
Need help?
Do you have a question about the HotPoint 5100 and is the answer not in the manual?
Questions and answers